My ear pods make a sound when I'm not listening to music.

My earpods make a ZZZZ sound whenever I'm not listening to music.When I touch my iPhone screen the sound increases.I've had this problem since I had my iPhone 5.Is this normal?

What does Settings -> Sounds have to say? You can control the ringtone/volume independent from the overall phone sound settings, so it may be it just got turned off.

Similar Messages

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    Please follow the steps here to troubleshoot the issue. If you need further assistance, please post your inquiry on Sony France Community here. Thanks! 
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