My earphones don't work and they are brand new!

My brand new earphone don't work. What should I do?

First, make sure the plug is inserted all the way; it requires a lot of force to seat it. If you are sure it is seated take it to an Apple store for a warranty replacement.

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I'm trying to delete some recently downloaded apps that don't work. They are faded grey and although they shake with the other apps, no cross appears in the top corner. Any ideas anyone? Thanks, Sean

I'm trying to delete some recently downloaded apps that don't work. They are faded grey and although they shake with the other apps, no cross appears in the top corner. Any ideas anyone? Thanks, Sean

I have the same issue witha slight variation. The app icons that are grayed out and cannot be deleted are DUPLICATES of other apps that I already have. For instance I now have 2 Redbox apps - one works normally, the other cannot be opened or deleted.

I upgraded to Lion, now Photoshop and AfterEffects don't work. They are no longer supported. Is there an upgrade? What are my options?*

I just upgraded to Lion. Unfortunately I found too late that PowerPC software is not supported. I have already lost one day of business. How can I go back to Leopard, or is there a upgrade for the software that no longer works on Lion that will support its existence in the Lion environment. Any and all help is appreciated. I am trying to run a business that operates with Photoshop and AfterEffects.
Thank you,
Michael

Versions of Photoshop and After Effects that old (PPC code only) have to be the original CS or older.
The cheapest fix is to revert to Snow Leopard. If you need/want to remain in Lion, then upgrade to CS 5.5. All of its apps have been updated to work as expected in Lion.
Since there is no upgrade path from CS to CS 5.5 (you'd have to pay full price), then, if you can, you may as well wait until CS6 is released. Going by Adobe's typical upgrade cycle of 12 - 18 months, the earliest possible release will be sometime this fall.
One page on Adobe's site notes that the oldest software that qualifies for an upgrade to CS 6 will be CS 3. Upgrade prices have been ranked by age the past few years. People upgrading from CS 3 will pay more for CS 6 than someone upgrading from CS 5.

My Apple Tv is connecting to the Wifi network but is not connect to the internet. So when I look for it on my Airplay it doesn't come up. I have 3 other ones already working on the network and they are all fine.

My apple TV is finding and connecting to the Wifi network but then says it is not connected to the internet and then I cannot find it on the iPad through airplay. I don't want it connected to the internet (as in www.) because for the use I have I only need to use the Apple tvs locally in a sports hall as scoreboards. I have 3 others working on the same router and they are working fine (as of yesterday)
On my screen I see (obviously not written like this)
network connect- yes
signal strength- fine
Ip address- fine
DCN- fine
Activation- Failed
This is the only negative I can find and the statement that the Apple TV has connected to the wifi but is not connected to the internet.
Where has it gone wrong for me. Please help

It is not properly connected to the network.
Make sure location is set correctly
DNS should be on auto (settings - general - network)
Try ethernet
Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks

I have a HP Pavilion g7 and all of a sudden...my earphones don't work anymore

I have a HP Pavilion g7 and all of a sudden...my earphones don't work anymore in the laptop..unless i jiggle and move it around and it still wont stay...the speakers still play out loud and when i looked at the volume area...it had a laptop icon...instead of the volume icon...PLZ HELP!!!..because I would love to listen to my laptop in my schools library

Hi
Please find the link given below might help you to fix your issue. In case you have tried these steps let me know.
Link
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

I have like 4-5 teeny tiny dots in the screen of my iphone i don't know what they are from. I can only see some of them when I tilt my phone a certain way. And they are little bitty but I am wondering what they are from

I have like 4-5 teeny tiny dots in the screen of my iphone i don't know what they are from. I can only see some of them when I tilt my phone a certain way. And they are little bitty but I am wondering what they are from

my total library is 680 mb, nowhere close to the 2.08 in the pictures folder. I am obviously messing up.
Actually you’re not.
The iPhoto Window reports the size of the library that would result if you exported all the current versions +and nothing else+ to a folder on the desktop.
The iPhoto Library Folder contains the Original, Modified and thumbnail versions of your pics. It also contains various cache and database files +all of which are necessary+ for the working of the Library.
Don't change anything in the iPhoto Library Folder via the Finder or any other application. iPhoto depends on the structure as well as the contents of this folder. Moving things, renaming things or otherwise making changes will prevent iPhoto from working and could even cause you to damage or lose your photos.
You can run a Library on an external disk:
1. Quit iPhoto
2. Copy the iPhoto Library Folder as an entity from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD

I have 2 iPhones - one for personal use and one for work. They are currently connected with the same Apple ID. I would like to separate the two accounts. Does anybody know how to do this?

I have 2 iPhones - one for personal use and one for work. They are currently connected with the same Apple ID. I would like to separate the two accounts. Does anybody know how to do this?

Just create a new AppleID for your work.
As Allan suggested, items purchased on one iTunes account cannot be moved to the other account.
However, you can put items purchased on on account onto the other iPhone.

I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

Connect your iPad to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

HT2534 My friend created me an itunes store account with his credit card , his credit card is about to expire and they are asking me to re-enter the credit card and security card number .... I don't have these numbers ... How can i create new itunes accou

My friend created me an itunes store account with his credit card , his credit card is about to expire and they are asking me to re-enter the credit card and security card number .... I don't have these numbers ... How can i create new itunes account without credit card?????

Why do you need to create a new account?
Just change the payment method.
http://support.apple.com/kb/ht1918

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install them

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install for free? I see that I could go to the apple store and purchase them again but I belibve that since I had already purchased them; I would get a free copy for my Imac. Do I got something confused here? Please help.

Whoever told you that was misinformed or lying. Those applications are sold separately for the iOS platform and the Mac platform.
Go to the Mac App Store to purchase Pages and Numbers for your Mac. They're $20 each. If you are running an older version of Mac OS X that can't use the Mac App Store, you can purchase install media from Apple.

HT5622 how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

Have a look at this link
http://support.apple.com/kb/ht2727

My e-mail messages are disappearing from my inbox after only three days and I don't know where they are going or how to retrieve them and need help with this!

THe messages are not in my archives and I don't delete them as soon as I get them. Where in the world are they going? I needed a number of them in order to make appropriate responses, and they are no longer in my inbox!

do you get your mail on another device which might be deleting them after 3 days. A phone perhaps.

I reinstalled my plug-ins into Photoshop CC (2014) on Mac OSX 10.9.4, and they are greyed out in the Filters menu. How do I get them to work? I have tried everything including repairing permissions.

I reinstalled my plug-ins into Photoshop CC (2014) on Mac OSX 10.9.4, and they are greyed out in the Filters menu. How do I get them to work? I have tried everything including repairing permissions.

My apologies. Your post jogged my little grey cells to the point that I did a few experiments. In essence, you are right. My plug-ins do not work with 8-bit greyscale images. I like to deliberately shoot B&W and have a Wratten #12 minus-blue filter on the lens--as I used to do with film cameras.
The raw files ( Fujifilm's .RAF) were converted in Adobe CR by checking off "Convert to Grayscale" under the fourth tab. In the future, I will do the B&W conversion in Photoshop with either Nik or Topaz plug-ins.
Thanks for your input!

After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7) The window don't open or they are there and only in an outline, kind of like they're behind the screen. I have also done a system update and then a syst

After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7)
The window don't open or they are there and only in an outline, kind of like they're behind the screen.
I have also done a system update and then a system reinstall.
What now? incident nr, 526941222.

After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7)
The window don't open or they are there and only in an outline, kind of like they're behind the screen.
I have also done a system update and then a system reinstall.
What now? incident nr, 526941222.

HT201320 I have IOS 7 5S and using mail. Receiving works great. Sending mail will not work. Using Centurylink. On my IOS 6 Iphone 4 it works great. Compared settings and they are identical. Now what?

I have IOS 7 5S and using mail. Receiving works great. Sending mail will not work. Using Centurylink. On my IOS 6 Iphone 4 it works great. Compared settings and they are identical. Now what?

Well, this is a recurring issue for many users...a small percentage of users but still a bug. Report the issue here to Apple: www.apple.com/feedback
iOS7.0.3 will be released next week, which as of now, I know is primarily for an iMessage but hopefully it will clear up some of these email issues some are also having.

My earphones don't work and they are brand new!

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