My elements 13 won't open

my elements 13 won't open

Amyrice did you purchase Photoshop Elements 13 from Adobe directly?  If so then you may have a multi platform license.  You can find your registered serial number under your account at http://www.adobe.com/.  Additional details on how to locate your registered serial number can be found at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you need to download the installation files for Mac OS then you can download the trial from Adobe - Download free trial version Adobe Photoshop Elements 13 | Adobe.

Similar Messages

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    Photoshop elements 10 won't open, says files missing. Reinstall. Trying to reinstall but won't run. Nothing works. Using Windows 7.
    How do I reach tech support?

    http://forums.adobe.com/message/5506764#5506764

  • I use a Nikon d610 and my Photoshop Elements 10 won't open in camera raw. How can I fix it? The camera version is 6.7.0339

    i'm using a Nikon D610 now and Photoshop Elements 10 won't open files in camera raw. How can I fix the issue? The version of camera raw is 6.7.0339

    Hi,
    The D610 requires camera raw 8.3 which is not compatible with your PSE 10.
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    DNG  Converter 8.7
    Mac – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5858
    Win – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5864
    Useful Tutorial
    http://www.youtube.com/watch?v=0bqGovpuihw
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  • Elements 13 won't open from iphoto

    Elements 13 won't open from iphoto. I have gone in Preferences/Advanced/ and changed the Edit photos to Elements 13.

    a single user license entitles the user to install and activate on up-to two computers.  but that license doesn't really permit that 2nd installation to be used by another person.
    so, if you son was the user on your computer he could sign in using his adobe id on your computer and use pse on your computer (as well as his own -  but not both computers at any one time).
    if a 2nd user (you) wanted to use pse, they should purchase their own license.

  • While in organizer window, I select edit photos and the elements workspace won,t open.  Any solution

       I am new to my recently installed elements 9-- I imported my photos from iphoto to the organizer--after I select a photo, and go to the fix section, I go to edit photos but the elements workspace won,t open, even though the timer dealy runs  Any help?

    If your Elements workspace is not loading then i think it is the problem with the Editor's preferences.
    Try the following: http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Delete_the_Editor%E2%80%99 s

  • Premiere Elements 11 won't open

    Installed Premiere Elements 11 but it won't open. Have uninstalled and reinstalled but still no luck.

    First, thank you for that information.
    Now, you say:
    I ran the Update Driver and it said it is up to date. I installed it on another computer that is older and it works ok...still won;t open on mine
    I would first go to the Intel Web site, and manually check for a more recent update. 2011 is a very long time ago. I find that the OS's driver update utility, or any driver utility, will likely be very out of date. For most programs, that does not usually matter much, but PrE really needs to interface VERY critically with that video driver.
    If you have a Dell, Lenovo, HP, or other major mfgr's. computer, I would also check their Web site, as some of those companies will rewrap the video drivers for their specific version of the hardware and their specific version of the OS.
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    Good luck, and hope that Intel has a newer driver for you, that solves your issue.
    Hunt

  • Adobe Photoshop Elements 10  Won't Open

    I can't get the software to open.  I got "400 eror" message once.  Now I don't get anything.  I changed my browser to :http://www.mozilla.org/products,mfirefox/ (per a suggestion from adobe that I got on line.  I also tried to set up my computer to do a test toaccept cookies from another suggestion by adobe, but when I got to the site there was not test  That was http:///photoshopelementsuser.com/cookietest.php.  My sotware was installed 2 years ago when I got a new computer and I only looked at it once and it was OK.  Now I am trying to use it and it won't open. Can anyone help me?  Thanks

    This is the Reader forum. You should ask in the Photoshop Elements one,
    http://forums.adobe.com/community/photoshop_elements

  • My elements 11 won't open files, can someone help?

    I have photoshop elements 11. It was working and then I had to close the program and go do something else. When I turned my computer back on I couldn't get elements to open any of my files. It won't open Jpg or Raw. I've tried restarting my computer mulitple times and It hasn't changed. It still won't open files. It will freeze and then close out of the program. Can someone please help me? I just recently got this program for christmas and i'm really wanting it to work.

    Please try this:
    Solution 1:
    1) Close Elements.
    2) Hit on PSE desktop icon to launch welcome screen
    3) Click Alt+Ctrl+Shift on your keyboad and with all three keys pressed click Photo editor. Do not release when you will see a dialog box asking you to delete the PSE preferences.
    4) Hit ok and check now.
    Solution 2:
    1) Launch Editor.
    2) Hit File->open and choose any small file of size < 1 MB and see if it opens fine
    3) Try file->open as and choose any file and choose camera raw from file format and when shown ACR dialog box hit ok and will open file in editor.
    I hope you are not importing fron any network location which might cause the process to slow or freeze depending on network settings and secutiry issues.
    Let me know your comments,
    thanks,
    Garry

  • Photoshop Elements 13 won't open

    I installed Photoshop Elements 13 but it won't open and I am not getting an error message so I don't know what to fix.  Photoshop tells me that sign in is required, so I sign in:
    Then I accept the license agreement:
    Then, nothing happens, the application does not open.  What do I need to fix?

    a single user license entitles the user to install and activate on up-to two computers.  but that license doesn't really permit that 2nd installation to be used by another person.
    so, if you son was the user on your computer he could sign in using his adobe id on your computer and use pse on your computer (as well as his own -  but not both computers at any one time).
    if a 2nd user (you) wanted to use pse, they should purchase their own license.

  • Photoshop Elements 7 won't open at all...

    I can't get my photoshop elements 7 to open, whatsoever.  It's always worked and now poof, nothing.  I opened it, hit 'edit' and the whole thing shut down and won't open at all, now.  I've rebooted; nothing.  I'm not sure if I should uninstall and reinstall, or what.  Anyone have any advice?  It's appreciated and thanks in advance.

    See this troubleshooting steps:
    Organizer: http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Organizer_ crashes
    Editor: http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Editor_cra shes

  • Photoshop Elements 12 won't open

    I had a computer problem and had to re-load all of my software.  When I reloaded Photoshop Elements 12, with the proper serial number, it opened and worked--but only one time.  Now, it won't open at all.  What should I do?

    Swapnil,
    There is a cache which has the name C:\Program Files\Common Files\Adobe\SLCache. It contains an SLC file with a long name (X19zbGN...), and a subfolder called SLConfigs, which contains a subfolder called V7{}PhotoshopElements-EMT12-Win-GM.  That subfolder contains one file called SLConfig.
    If I rename the folder, which is presently named "SLCache", what name should I give it?
    Also, the Program Files folder doesn't say Program Files (x86), it just says Program Files.  Is the (x86) part important?
    Glenn

  • Photoshop Elements 10 won't open today.

    Yesterday I installed Photoshop Elements 10 on my new Lenovo desk top. Today it won't open. What should I do?

    Operating system?
    What are the exact steps you're doing, what do you see, and are there any error messages?
    Ken

  • Photoshop Elements 10 won't open once closed unless computer rebooted

    On a Windows 7 64 bit pc if I close Photoshop Elements 10 it won't open again unless I reboot the PC.  Any ideas?
    Thanks.

    Thanks.  That solution seems to work for me.  It's sort of interesting so'll I'll add some other notes for posterity.  I had set the Welcome screen to go directly to the Organizer.  So, I was skipping the Welcome screen but not directly through the shortcut as recommended by p.hotodrawken
    When I open from the normal shortcut PE 10 spawns six processes:
    Adobe QT32Server.exe *32
    ElementsAutoAnalyzer.exe
    PhotoshopElements 10.0.exe *32
    PhotoShopElementsFileAgent.exe *32
    PhotoShopElementsFileAgent.exe *32
    PhotoShopElementsOrganizer.exe *32
    PhotoShopServer.exe
    When I shutdown by either File Exit or clicking the "X" these processes are left running.  If I manually kill the processes using task manager or reboot then PE 10 will restart.
    Adobe QT32Server.exe *32
    ElementsAutoAnalyzer.exe
    PhotoshopElements 10.0.exe *32
    PhotoShopElementsFileAgent.exe *32
    PhotoShopElementsFileAgent.exe *32
    PhotoShopServer.exe
    When I open directly from the executable path fewer processes are loaded and they still don't all shutdown.  But, the organizer will reopen from the shortcut even if they're orphan processes are present.
    Startup directly to Organizer:
    Adobe QT32Server.exe *32
    ElementsAutoAnalyzer.exe
    PhotoShopElementsOrganizer.exe *32
    Shutdown from Organizer:
    Adobe QT32Server.exe *32
    ElementsAutoAnalyzer.exe
    Thanks Ken for your help.  It will be interesting to see if Adobe fixes the bug.  But, I won't hold my breath.
    Steve

  • Photoshop Elements 13 won't open up?

    Elements 13 was working , but now won't open up - icon is on desktop but won't open up - tried uninstall and reinstall but didn't help

    a single user license entitles the user to install and activate on up-to two computers.  but that license doesn't really permit that 2nd installation to be used by another person.
    so, if you son was the user on your computer he could sign in using his adobe id on your computer and use pse on your computer (as well as his own -  but not both computers at any one time).
    if a 2nd user (you) wanted to use pse, they should purchase their own license.

  • Elements 11 won't open photos

    I've installed Elements 11 onto my Windows 8 laptop. Been working just fine for a couple of months. Recently I installed Norton 360 onto my laptop and now Elements won't open any photos. Can this be caused from the Norton 360?

    The Editor portion of the software opens but no photos will upload onto the work space.  I have tried dragging from my folder, right clicking on the image and selecting "open with", I have uninstalled and reinstalled the program.  I get to work space area but no images.

  • Elements 10 won't open a nef(raw) file?

    I downloaded photoshop elements 10.Uptated it.It still won't open a nef(raw) file.It just said it is the wrong type of file?What do I have to download to open and edit this type of file?

    You will need to wait for the next camera raw update. You have two alternatives:
    (1) Use Nikon software to convert. (2) Download and install the free Adobe DNG converter to convert your NEF files to the Adobe Raw format and the files will open in all versions of PSE (keep your original NEF’s as backups and for use in Nikon software)
    Windows download click here DNG Converter 7.1
    Mac download click here DNG Converter 7.1
    You can convert a whole folder of NEF images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

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