My Elements 9 cropping tool just stopped working...crops the entire photo.

My Elements 9 cropping tool just started cropping the entire image away today.  Just got an Adobe air update last night. This is nothing I have done. All that's left after using my crop tool is a .jpg symbol. Please help.

First try resetting the tool. If that doesn't work delete the settings file by holding down Ctrl+Alt+Shift as you start PSE and answering the prompt to delete.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Similar Messages

  • Our HDB tool  just stopped connecting to the Azure virtual machine

    Our HDB tool just stopped connecting to the Azure virtual machine while it is working fine on AWS. The error we are getting is:
    "HDB -system state cannot be determined. Database connection is not available."
    Any suggestions/comments from the community?
    Thank you
    Koushik

    Update as promised.
    I just went ahead and created a new VM.  All is good!!!!
    Server 2012 (Datacenter)
    Downloaded and installed SQL Server 2012 Standard (Basic install only need the DB engine)
    Configured for mixed mode, etc.  (I did not need to change anything after the install was done)
    Opened endpoints and VM firewall ports
    Tested and worked as expected
    Then went ahead and installed IIS, Web Deploy and updates.
    All is working as expected.  Not sure what I messed up the first go around.
    If anyone comes across this and the docs don't help, just try to set up a new VM (either SQL or Server and install SQL).

  • My charger just stopped working. The cord has no visible damage and the plug box works fine with other phone cords. I've had my phone

    My charger just stopped working. The cord has no visible damage and the plug box works fine with other phone cords. I've had my phone for less than four months now. Will Apple provide a new charger if theirs is faulty? I have not dropped it in water or anything. It was a normal day and I had 20% battery and I tried to charge my phone and it wouldn't charge. The charging pug box works fine with other phone USB cords so I know its something to do with the charging cord.

    Eklms wrote:
    My charger just stopped working. The cord has no visible damage and the plug box works fine with other phone cords. I've had my phone for less than four months now. Will Apple provide a new charger if theirs is faulty?
    Yes.
    Everything is included in the warranty.

  • Clone tool has stopped working properly, the sample area doesn't follow the target area?

    Clone tool has stopped working properly, the sample area doesn't follow the target area?

    I understand. I was very unhappy with Adobe when my PSE 11 stoped working properly. I had it for only about 6-7months before I updated my software on my imac and it all went downhill.... Then to add to that my Adobe account was hacked. Adobe never informed me of this situation. I heard through a friend that I should check to see if I was one of the very many who's online accounts were tampered with. I had to reset every single password and username for nearly 30 online accounts to avoid any further tampering with the hackers. And all Adobe suggested was for me to pay for an upgrade to PSE 12 which I did but wasnt very impressed to say the least ( i was on an online chat with them for over 2hours trying to get my PSE 11 issues solved to no avail). Then this sluggish performance starts happening again using the new version PSE 12?. I'm going to stay clear of adobe if I have the option to purchase similiar software from another supplier. I would and will encourage anyone else who has problems with there software to do the same. Older versions should work perfectly fine for ages. I wonder If Adobe is trying to get us all to pay for the monthly subscription option(s) to avoid having issues with older versions of their software. As the subscription option keeps you ontop of all the latest versions... I wouldn't put it past them.
    All the best returned,
    Ray

  • I have been using GRAB to capture screen displays.  It has just stopped working since the last OSX Upgrade.  Can anyone, please help restore functionality?

    I have been using GRAB to capture screen displays.  It has just stopped working since the last OSX Upgrade.  Can anyone, please help restore functionality?

    Thanks for that.  I did as suggested but when I tried again, it still did not work.  Another  com.apple.Grab.plist appeared in the Library.
    I now have the following files in Library
    file://localhost/Users/peterpatel/Library/Preferences/com.apple.Grab.LSSharedFil eList.plist
    file://localhost/Users/peterpatel/Library/Preferences/com.apple.Grab.LSSharedFil eList.plist.lockfile
    file://localhost/Users/peterpatel/Library/Preferences/
    file://localhost/Users/peterpatel/Library/Preferences/com.apple.Grab.plist.lockf ile
    What do you suggest I do now?

  • I'm having huge problems with my MBP (2010). Exposé just stopped working, both the key on the keyboard and the multitouch gesture stopped working. Does anyone have any idea why, or how to solve it?

    Exposé just stopped working, both the key on the keyboard and the multitouch gesture gets no response. Does anyone have any idea why, or how to solve it?

    I found a way to fix it. Simply restart the dock by using "killall Dock" in the terminal.
    Cheers!

  • I have an iMac and added a number pad. Now it just stopped working.Not the batteries

    I have an iMac and the number pad which I added on just stopped working. replaced batteries and still doesn't work. Why?

    Hi, see if you enabled mouse keys...
    http://support.apple.com/kb/TA25589
    Or Numlock?
    http://support.apple.com/kb/PH10855

  • Adobe Bridge Search Tool Just Stopped Working

    i recently upgraded to CS6 and all was well for a couple weeks then all of the sudden the search tool in bridge just flat out stopped working. i always used it to search for keywords and it worked almost flawlessly until today. i have thousands of photos on multiple hard drives and ive even tried indexing them to no avail. nothing works. ive used both the search bar in the top right corner as well as the find window and still nada. i purged the cache, i rebuilt the cache and did everything else i could think of still to no avail. ive googled and googled and googled and found absolutely no help in resolving this issue. i reset bridge during startup also to no avail. i even indexed specific files in specific folders and pointed the search directly to those folders and still nothing. i dont know what else to try at this point. can anyone offer any suggestions before i give up and just re-install the product (which i REALLY dont wanna do)?
    im running CS6 on Windows 7 64-bit .. and again, it worked fine until today. i havent changed any settings or modified anything that i can think of that would have thrown bridge out of whack.

    Weird. Have you tried resetting Bridge (Ctrl/Cmd-click icon)?
    Maybe the cache is damaged or unwriteable?
    I assume that the index is created in the Cache 'data' folder, and that this is the root of your problem.  As an experiment, you could create a new folder in a known good writeable location on an internal drive, and change the cache location in Bridge Preferences (making a note of the existing location first). When you restart Bridge, it will use the new location, and automatically create a new index and preview cache.
    Then try a search in one folder, for a known used keyword, making sure you have indexing turned on in the search options. Let us know how you get on.

  • My Airport Extreme just stopped working.  The message says ethernet cable not plugged in, but it is.  Cable modem works fine.  Is this a common problem?

    My 2-year-old Airport Extreme instantly stopped working last night and is flashing the status light.  The problem description is that the ethernet cable is not plugged in... however, the ethernet cable is still plugged into the cable modem.  I checked the modem by plugging directly into my laptop... it works fine.  Is this a common problem?  Is there anything I can try other than sending it in for warranty repair?

    At this point, before sending it back, I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    Disconnect the AirPort base station from the Internet broadband modem.
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
    Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
    Power-up your computer(s).
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • What happen to flash, just stopped working for the last few days , ever since i updated firefox? tried all your solutions...still not working

    any ideas?

    thanks for the help, adobe has notified me that it will not work in firefox, and to please use a different browser, loaded up google chrome and it works fine...hum??? i really like and recommend mozilla firefox. this problem needs to be addressed by firefox and fixed instead of passing it off as a user problem..

  • My thunderbolt cable just stopped working would the year warranty cover the replacement?

    Please help!! I also don't live close to an apple store would a third party like target, bestbuy or walmart be able to give me a new cable free of charge?

    adreamcatcher_08 wrote:
    Please help!! I also don't live close to an apple store would a third party like target, bestbuy or walmart be able to give me a new cable free of charge?
    No.
    (FYI: It is a Lightning cable, not ThunderBolt)

  • My Ipod just stopped working, the screen got black and now I can't open it. I have tried to charge it but it doens't work.

    My Ipod touch 5 just stopped working. The screen got black and now I can't use it or start it.
    I have tried to charge it but it doens't start and when I tried to connect it with my computer it didn't work either.
    I saw that you could hold down the "home" button and the "power" button at the same time but my home button doens't work so I can't do that.
    Is there any other way I can fix it or do I have to go to an apple store? 

    Try:
    Turn on without Home/Power Button

  • Airport Extreme Card just stopped working -help!!

    I've had my MacBook Pro since mid August with a built Airport Extreme Card. It has for most of the time been working fine with my Netgear router. Yesterday it just stopped working. The black bars aren't showing on the aiport, it keeps refusing to accept the WEP password.
    I have tried switching the airport on and off, and have also switched off the router and re started it, all to no avail. The WEP password is correct.
    I have a WIFI printer connection and the airport will not connect to that either.
    This has happened once before about 6 weeks ago but I can't remember what I did, if anything, to remedy the situation.
    I have 3 other laptops all working perfectly well on the system, and all printing from the printer without any problems.
    Any suggestions before I and the laptop go hurtling through the first floor window?

    Hello MiBy. Welcome to the Apple Discussions!
    I've had my MacBook Pro since mid August with a built Airport Extreme Card. It has for most of the time been working fine with my Netgear router. Yesterday it just stopped working. The black bars aren't showing on the aiport, it keeps refusing to accept the WEP password.
    Try resetting your MBP's PRAM ...
    Reset the PRAM
    o Shut down the computer.
    o Turn on the computer.
    o Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    o Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    o Release the keys.
    (ref: Resetting your Mac's PRAM and NVRAM)

  • My iPhone 5c has literally just stopped working, I haven't dropped it or anything, I've tried holding down the buttons and charging it but nothing works, it's like it's constantly dead

    My phone literally just stopped working through the day it had about 80% charge so it wasn't dead, never dropped it or damaged it in anyway.

    Things to try: Press power button for 5-10 seconds to see if it responds.  If not, try connecting to your computer and see if it wakes up and itunes recognizes it.  Last thing would be to try to charge it for a while to see if it wakes back up.  Possibly have defective battery.  Your last resort is then to take it to apple store to see if they can wake it up. 

  • Car Charger Just stops working?

    well my Griffin car charger has just stopped working with the 4G phone. Still works on my 3GS. The phone still charges with the wall plug that it came with. Anyone else hear of this weird one???

    yup that was it.. The bumper has a little plastic piece that stooped the charger from fully seating... So I had to perform surgery on my $29.00 Apple bumper so the accessory that are made for it fit.. Nice...

Maybe you are looking for