My eMac won't update to 10.5.8 from 10.3.5 after I wiped the hard drive clean

I was wiping the hard drive of my eMac that at the time HAD a good running copy of OS X 10.5.8 on it. Now obviously I did not want to reinstall from a back up because I'm donating the eMac to a non-profit and wanted no data from me, the previous owner, on it..
I do have the original discs, but they only install OS X 10.3.5 on the eMac. When I tried to update the OS to 10.5.8, where I had it running before wiping, I got a message that the "Bill of materials was not included for this package" (or something to that effect), so the eMac would not allow me to update the OS with the newly downloaded software.
Now what?

Thank you both so very much! I have found my Leopard DVD and am installing it as I write this on a different computer. The missing link, no doubt. I presume that after I install the 10.5 Leopard, I can then add the update that sits on my desktop now?
Again, thank you so much.

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After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

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How can I erase the data on my 2009 macbook pro that won't turn on because of a faulty motherboard? Do I just remove the hard drive, install it in a working mac, and erase it that way?

How can I erase the data on my 2009 macbook pro that won't turn on because of a faulty motherboard? Do I just remove the hard drive, install it in a working mac, and erase it that way? Thanks.

You put the internal drive in an enclosure. If you choose to keep the drive, you don't need to erase it.
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Replaced hard drive, installed original 10.5.8. Computer won't update to 10.6.3 from disks even though I was running 10.8.? before hard drive replacement?

I've had this MacBook Pro since 2009. Over a year ago I started having issues, yada yada, long story short I finally got around to replacing my hard drive today and now it works just fine, except... Before I replaced the hard drive, I was running 10.8.something. When I got it in 2009 it was running 10.5.8, so obviously that's what had to be installed on the new hard drive. I have the 10.6.3 disks from my sister's computer, which is what I had originally used to upgrade OS X before I used the app store to get to 10.8, but now when I put the disk in, it tells me 10.6.3 can't be installed on this computer. I have an Intel processor, I have an entire hard drive of space, and I definitely have more than 1GB of RAM. The hard drive is brand new and compatible with everything. Why won't OS X upgrade?

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Macintosh HD won't boot, but disk utility says "The volume Macintosh HD appears to be OK." How do I repair the hard drive?

I have a MacBook that needs its internal hard drive's Macintosh HD partition repaired, as the boot screen freezes on startup. I am running a separate, working mac OS from an external hard drive in order to run disk utility and repair the MacBook's internal OS. The issue is, it has dismounted the internal Macintosh HD partition, and won't remount. And in addition to that, the Verify Disk option returns with, "The volume Macintosh HD appears to be OK." I've run Verify Disk and Repair Disk a few times, all with that same result. And the internal OS still won't boot.
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There is also a boot camp partition on the internal hard drive which is of no importance as to whether it stays or is erased.

Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone

I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone know where I can go for help?

You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

Time machine won't back up since I have restored from time machine following hard drive replacement. I am being told there is not enough space, however the back up is less than the hard drive size

We recently had the hard drive replaced on our Mac as part of Apple's replacement programme. Prior to sending it off for repair we did a final Time Machine back up, which was completed successfully. SInce getting the computer back we restored everything from the backup disk using Time Machine, which all worked fine, however now we are having problems with it completing regular backups. We receive a message each time telling up that the backup disk doesn't have enough space on it. It is telling us that it needs in the region of 370gb and only has around 30gb available. The computer hard drive is in the region of 350gb and the hard drive is a 400gb one. It is almost as if it is not recognising that the data already on the disk is the back up of this computer and is trying to complete a completely separate back up as opposed to just updating the backup already on the disk.
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I look forward to getting some responses

Hi, I never use TM myself.
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there.
PS. It's generally recommended a TM drive be at least twice the size of your main drive.

HT4972 I am unsure of this update. Do you recommend putting my entire itunes library onto a separate hard drive while i do the latest update? I was told everything in my itunes library as well as my ipod touch would be lost if i do the latest update. Plea

Im unsure of this update. Do you recommend putting my entire itunes library on a separate hard drive while i do this update? I was told everthing in my itunes library as well as my ipod touch would be lost if i update it. Please help.

Who told you that?
I would stop listen to him if he is providing that kind of advice.
Allan

Computer is balky random freezes across apps. Two hard drive cleans later (their scan reveals no hard drive problems) photo shop won't work at all, magic touch mouse inoperable and their diagnoses is corrupted data? Anybody heard of this?

Computer is balky random freezes across apps. Two hard drive cleans later (their scan reveals no hard drive problems) photo shop won't work at all, magic touch mouse inoperable and their diagnoses is corrupted data? Anybody heard of this?

Well, yes, data does get corrupted sometimes.
The trick is finding what data.
By 'cleaned' are you therefor meaning that the drive has been erased and the system re-installed?
Because that's the quickest way to deal with such a situation.
Back up the system first of course,
Add back 3rd party apps one at a time in case one of them is causing the problem.

Your firmware can not be updated because the hard drive...SMC 1.3

Hi all !
I have a problem. I'm have a macbook pro Santa Rosa =
Model Name: MacBook Pro
Model Identifier: MacBookPro4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP41.00C1.B03
SMC Version (system): 1.27f1
This morning I saw the update for the SMC firmware (1.3).
Before restarting, I have this error :
http://img411.imageshack.us/img411/6606/26048579.jpg
Your firmware can not be updated because the hard drive partition scheme may not be supported. You must be booted from a GUID partiton or RAID scheme.
When I went into Disk Utility in order to check, here is what I have =
Name : FUJITSU MHY2200BH Media
Type : Disk
Partition Map Scheme : GUID Partition Table
Disk Identifier : disk0
Media Name : FUJITSU MHY2200BH Media
Media Type : Generic
Connection Bus : Serial ATA 2
Device Tree : /PCI0/SATA@1F,2/PRT0@0/PMP@0/@0:0
Writable : Yes
Ejectable : No
Mac OS 9 Drivers Installed : No
Location : Internal
Total Capacity : 186.3 GB (200,049,647,616 Bytes)
S.M.A.R.T. Status : Verified
Disk Number : 0
Partition Number : 0
I thought Boot Camp could be involved becauseI know it's the only thing related to the EFI.
I searched on internet, and Ifound nothing. There was a solution in order to reset the partition table, but the tool is no longer available. The link on on the application explains that I have to reformat my macbook pro. I find a bit weird to make this , I can't spend hours for backup / restore just because the SMC update does not work. have you any lead for me ?
Thanks ,
Razique

Have you tried this:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

After replacing the hard drive on my G4 Powerbook and reinstalling Tiger I am no longer able to synch between itunes and itunes, it seems that the software on the ipod is of later date than itunes and I am unable to update itunes to the state prior..

After replacing the hard drive on my G4 Powerbook and reinstalling Tiger I am no longer able to synch between itunes and my ipod (Classic 160gb) it would seem that the software on the ipod is of later date than itunes and I am unable to update itunes to the state prior to the original harddrive's failure for Tiger OSX 10.4.11
Any ideas on the subject would be most helpful
Thanks in advance
Dingoh

The last security update released for Tiger users was the 2009-005 update. The latest version of QuickTime is 7.6.4. The last version of iTunes that can run on Tiger is 9.2.1, because 10.0 only supports Mac OS X Leopard and later.
So, are you on version 9.2.1?
Was it Tiger or Leopard you had on the drive before?
iTunes 9.2.1 download...
http://support.apple.com/kb/DL1056

I interrupted a software update and my macbook pro will not boot. I have tried to reboot using the startup disc, I have tried to verify the disc, and repair the disc. It tells me I need to erase and reformat the hard drive then reinstall the operating sys

I interrupted a software update and my macbook pro will not boot. I have tried to reboot using the startup disc, I have tried to verify the disc, and repair the disc. It tells me I need to erase and reformat the hard drive then reinstall the operating system. I do not have a back up of all my applications, my garageband music and other things. I also do not have time capsule set up on this machine, but I do have a 2 TB time capsule.
Is there anyway to back up this corrupted drive so I can restore my applications later?

There's an old saying. If you don't have a backup disc, then there must be nothing important to backup. That's just lesson #1. Lesson #2 is to never interrupt a software update. Not a good thing.
OK, I'm sure you know this. It just upsets me to read your story, knowing you have a lot of important stuff on your hard drive, and didn't use time machine.
You're pretty much in a bad place. My only hope for you is to boot to your Installation Disc, then using disk utility see if you can save the internal hard drive (by fixing what can be fixed). You might be able to see your user folder and some of your apps. I wouldn't even consider copying the library, because who knows what's been corrupted in there.
Good luck.

I just changed the hard drive on my macbook pro 13" and it won't turn on. I need to put the latest operating system on it.

i just changed the hard drive on my macbook pro 13" and it won't turn on. I need to put the latest operating system on it. It had OS8 on it

dtrewitt wrote:
It had OS8 on it
Ummmm no it didn't. iOS only runs on iPhones, iPads and iPods.

HT5622 My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?

My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?
After holding down the Select and Play/Pause button, I was able to restart the Ipod and then it brought me to a Diagnositc test. I have tried doing both the Mannual and Annual test on the ipod however in each test, the ipod freezes on different access tests. The HP (headphones) test, shows the headphones are detected, but then if it tries to play a song to make sure they work it freezes and goes back to the red cross. I have looked at various other questions regarding the FW cable, however I don't believe i have such a cabel. Then the Hard Drive test freezes up and I can hear a ticking noise coming from the drive but it doesnt seem to be spinning. Alongside these test issues, any computer cannot see the Ipod when plugged in (including itunes). Therefore some tests for the USB drive cannot be completed. I do not recall dropping it badly, though I have dropped it previously. Does all this mean there is damage to the drive? Should I instead take it to an apple store?
Many Thanks

The stats look fine. Try the DFU Restore method shown in Corrupt iPod classic. It may pay to disable any anti-virus software and use the staged transfer method to reload data, assuming you get that far.
tt2

I've had trouble with my Macbook since the first month I bought it. I've replaced the hard drive 3 to 4 times. Now some programs won't work or shut off by itself. Is it possible to ask for a complete exchange of products?

I've had trouble with my Macbook since the first month I bought it. I've replaced the hard drive 3 to 4 times. Now some programs won't work or shut off by itself. Is it possible to ask for a complete exchange of products?

This may help you: http://store.apple.com/us/help/returns_refund
It would appear that you can ask for an exchange but it doesn't specify any time frame... Hopefully someone more knowledgeable can add to this.
By the way, if you've replaced the drive so many times, perhaps there's something else going on elsewhere.

My eMac won't update to 10.5.8 from 10.3.5 after I wiped the hard drive clean

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