My email account was hacked so I had to change the accoun I neMy email ed to change my iCloud account from my old email to my new email on my iPhone but i cannot access my old account. I can't delete iCloud from my phone because i don't have the password.
I am trying to change my icloud account information on my iphone. I tried deleting the old account but couldnt because i dont have the password for the old account. My previous Apple ID account email address was hacked and they changed my password. I went to iForgot but they cant send the password to me via email because that account is disabled. I cant go through the security questions becuase whoever hacked my email changed my account info too. I dont know what to do.
Try to contact Apple Customer Support.
Similar Messages
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ICloud works on my iPhone but I cannot access my mail from my macbook.
iCloud works on my iPhone but I cannot access my mail from my macbook. I keep getting a server error message;
There may be a problem with the mail server or network. Verify the settings for account “iCloud” or try again.
The server returned the error: The iCloud IMAP server “p03-imap.mail.me.com” doesn’t support External (TLS client Certificate) authentication. Verify your account settings and try again.
I've done everything possible and nothing seems to work. Any suggestions.?????Have you tried to completely sign out of iCloud and then adding it back again? By the way, a software update to the latest version of OSX could also help to fix it (think about it, because Mavericks is a free upgrade).
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I forgot the password on my iPad; I have it backed up on my Mac, so I saw that I just should back up from iTunes. I tried to do that, but it says to first turn off "Find my iPad", which obviously I cannot do because I don't have my password!! Help!
Have you tried using Find My iPad on a computer to remote wipe your iPad?
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How do we change itune and icloud accounts? My wife and I have separate accounts but she cannot access hes, only mine. This causes many issues like face time, text etc. Do we have to reset her devices and start fresh?
I think this may be the answer.
http://support.apple.com/kb/HT5621 -
I have four messages in my junk folder but I cannot access them, when i click
on the folder I get "No message selected"
HelpYou will need to erase the HDD and start over by reinstalling the OS and setting the Mac up as a new one with your own Apple ID.
Linc gives you a few options how;
https://discussions.apple.com/message/25672158 -
I subscribed to the mobile NY Times, GQ and New Yorker but cannot access them on my i-pad. What can I do to get my money back or get access?
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I cannot access itunes on my pc. It says itunes is locked, locked on a disk, don't have right permissions
Since this question is related to an issue with iTunes, I would post this in the iTunes forums.
https://discussions.apple.com/community/itunes
B-rock -
help
You'll have to access icloud.com on a non-ios device and remove the phone from your account. If only iOS devices are available you would have to download the Find my iPhone App to do this.
Instructions at http://support.apple.com/kb/ph2702 -
My email was hacked so I had to make a new one and naturally I changed my iTunes account too. I had previously redeemed a $50 gift card on my own account and was wondering if there was any way in restoring it?
Try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)
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I have two iTunes accounts an. Am trying to get rid of he primary one because I don't have access to that email anymore but it seems impossible?
Just cahnge the e-mail account asssociated with the account. There was no need to start another account.
You cannot delete and account, nor would you want to. All purchases made with an account will always be tied to that account. -
My husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? His yahoo mail comes to his phone. We want to download apps on his phone and can't because of the hotmail address.
ThanksMy husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? His yahoo mail comes to his phone. We want to download apps on his phone and can't because of the hotmail address.
Thanks -
I am trying to verify my keychain account, but the verification code it being sent to a phone number I don't have access to. What can I do?
Frequently asked questions about two-step verification for Apple ID - Apple Support
You'll need another trusted device, or your Recovery Key, which you may have elected Apple to keep for you. -
i was downloadin the new software to mi ipod touch 4 gen and it was very slowso i had to cancel the download of the software and i had to synk some stuf but when the synk was done it sed the ipod moyses"s ipod cannot synced anankhown error occurred(13019)
Try:
iTunes: Error 13019 during sync -
I did set up my email on my iphone, but i deleted the account. I tried to set it back up but my iphone will not send or receive emails with the new setup.
I started again 3 times...already!!
TomIts OK I gave up and turned off my iphone and turned back on and its OK now.
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My message titles appear but I cannot access them since they are greyed out. Message in front says server failed. Messages accessable on regular computer, why the problem? Yesterday I installed ios7 on my iphone 4s..
I have this question too! I updated my Iphone iOS software last night and this morning, I cannot access my mail as it says that I cannot connect to the server. On both my Iphone and Macbook, when I open mail- it says that the server rejected my password for ICloud. I can also log in to ICloud online, so I know that it isn't my password- HOWEVER, when I try to access mail through the cloud online, it tells me that it is unable to obtain my mail. Is there an iCloud server problem currently? Is it a software problem? Please help with any suggestions! Thanks in advance.
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