My email address is rejected as invalid when i try to sign up for eprint

i am  connected to internet have printer code but cannot connect to eprintcenter.com to enter printer code. is the code the same as the email address for the printer? Very confusing instructions with this hp all in one j611 printer..also this printer is listed for eprint capabilities.the set up for wireless on my home network has been a real trip connecting to windows vista..thanks for any help or advice....joan

Hey joanpc,
HP ePrint Setup Steps
1. Enable Web (Cloud) Services on your ePrint enabled HP printer.
a. For assistance navigate to www.hp.com/support and enter your printer’s model number.
2. When the printer connects to the ePrint servers, shortly after, a HP ePrint Mobile Printing page will
print.
a. A Product Update may be needed in order to continue to enable Web Services.
3. Bring the ePrint page mentioned in step 2 to a Web connected computer.
4. Open an Internet Browser on the Internet connected computer.
5. Navigate to www.eprintcenter.com in the Internet Browser.
6. Select the Blue button that reads “Sign In” on the Home Page at ePrintcenter.com.
7. After selecting “Sign In” a window will open. Select “Sign Up” in Blue letters at the top of the window.
8. After selecting “Sign Up” a window will open allowing you to enter information to create an account.
9. When your account has been created successfully, the account owner will be prompted to “Add
Printer”.
10. On the ePrint Page, from step 2, you will find a Printer Code just right of the Blue number 2. Use this
Printer Code to “Add Printer”.
11. Once the Printer has been added successfully you will be given the option to setup.
12. In the Setup options you have the option to enter a Custom email address.
a. Erase the original Printer code from the custom email address field and enter the customized
email address of your choice.
b. You will not have to enter the domain, @hpeprint.com.
c. Example: [email protected]
d. Click “Check” to confirm that the custom email address is available for use.
13. In the Setup options you can select a security type: Allow Everyone or Authorized users only.
a. Note: No ePrint jobs will print on your printer unless you give the customized email address to
someone. Allowing everyone simply allows whomever you give the printer email address to
send ePrint jobs to your printer.
14. At the top of your home page confirm that your printer name is displayed and there are green check
marks beside “Connected” & “Ready”.
15. Congratulations you have done an Outstanding Job! Now you should be able to send ePrint jobs to
your printer!
Your printer code will be the printer's email address. (e.g. [email protected])
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

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