My email for upgrading apps is different from my email log in..help!, my email for upgrading apps is different from my email log in..help!

ok..here is my problem, I have checked everything I know on my iTunes and on my iPhone and my current email address is correct, Yet when I try to update my apps, it is giving me an email that is 2 yrs old and invalid and therefore I can't log into my apps. Where do I go to correct this issue? Please help asap Im leaving out of town and will only have my iPhone for my games etc and without the correct email addy I can't update my apps..ty

The "email" you see when you try to update an app is actually the Apple ID you must have used to purchase the app, not your email address.

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Hi. How do I attach more than one document to an email originating from my iPad, especially if the documents come from different apps? When starting an email there's no option for attachments, unless you send the document from inside an app like iBook and then you can only send one at a time.

How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
 Cheers, Tom

Is it too much to ask from apple, an option for different volumes levels from different apps, including alarm, text, email, basically from every posible app?

Is it too much to ask from apple, an option for different volumes levels from different apps, including alarm, text, email, basically from every posible app?

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

48 Hours ago I started to upgrade to Mtn Lion on a now 10 day old IMac - 30 minutes ago I got the email with the content code and redeem code for the download from the app store - it said download was happening, but nothing happened for 30 min - FIX IT!

48 Hours ago I started to upgrade to Mountain Lion on a now 10 day old IMac - 30 minutes ago I got the email with the content code and redeem code for the download from the app store - it said download was happening, but nothing happened for 30 min - HOW DO I (or you) FIX IT!?

This is a User's Forum, yelling at us won't help. You have 90 days of customer support via telephone. Use them as they can interact with their system and hopefully get you back on track. Otherwise take it to them at the Genius Bar and have them make it good.

I recently received an email stating that someone from Morocco had downloaded an app on a different computer. When I clicked on the link supposedly to change my ID and password. I noticed it asked for all of my info. Is this a scam?

Dear Itunes customer,
Your Apple ID, was just used to download Flap Flap from the Mac App Store on a computer or device that had not previously been associated with that Apple ID.
This download was initiated from Morocco.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to http://tinyurl.com/mrx4a2y , to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Itunes

Yes, it's a phishing scam to get your account and payment details - if you still have the email then you could forward it to Apple : [email protected]
Did you fill any details in on the page ? If you entered your password then you should change it immediately e.g by logging into it by tapping on your id in Settings > iTunes & App Store on your iPad, via the Store > View Account menu option on your computer's iTunes, or via http://appleid.apple.com

I tried to upgrade the ios on the phone and I was asked for my icloud user and password. I don't remember these exactly and I tried several times with different options but unsuccessfully. I also forget my email used to configurate the phone.

How i said on the question. I tried to upgrade the ios on the phone and I was asked for my icloud user and password. I don’t remember these exactly and I tried several times with different options but unsuccessfully. I also forget my email used to configurate the phone. I have the phone box and the bill. I sent you an email with my problem and attachments with the box informations, the bill and the reset request. What to do? You said to me:
Your request comes from an unrecognized email domain. Apple accepts email requests only from email domains for Apple-authorized carriers.
Please re-submit your request using your official carrier domain.
but this email is authorized, what to do??
respectfully, Beba

If you have forgotten then these links are the only way to resolve
http://www.apple.com/support/appleid/
As long as you have owned the iPhone from new and your Apple id is the one used to activate when new
OR have you recently purchased the iPhone secondhand ?

I can't send emails from Mail. I have three different accounts set up and have the same problem with all. The mail just sits in my outbox. All worked fine until Yosemite upgrade. Recent update has not fixed problem.

I can't send emails from Mail. I have three different accounts set up and have the same problem with all. The mail just sits in my outbox. All worked fine until Yosemite upgrade. Recent update has not fixed problem.

I have been experiencing the same problem. My mail app won't even open on my Late 2011 Macbook Pro. It will show as open, but the app will never actually show up.

I have an iphone4. every time i turn it on i get an old I.D. and a message saying, "Apple password " then my email address and asks for the password. I have a different account that itunes on my computer recognizes. How do i remove this from my phone?

i have an iphone4. every time i turn it on i get an old I.D. and a message saying, "Apple password " then my email address and asks for the password. I have a different account that itunes on my computer recognizes. How do i remove this from my phone?

to remove that account.
go to settings > iTunes & App Stores > click on that apple ID then sign out.

I'm running 10.5.8 on a MacBook Pro and need to update to Java 7 in order to take a software assessment test for a potential job. The Java app will only upgrade from 10.6 or higher. What can I do?

I'm running 10.5.8 on a MacBook Pro and need to update to Java 7 to take software assessment tests online for a potential job. What can I do?

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I would suggest you upgrade your computer's OS minimally to Snow Leopard 10.6.8.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

Help...ipad2, did ios5 upgrade yesterday which made me change apple id for an email account instead of my usual one word username. Now can't update apps because old apple id still pops up asking for also previous pwd.!!

Apple ID big mess...one misspelled username, one "old" username that won't accept pwd and new id that will not pop up for use in app udates or itunes!!!!!! HELP!?

You need to sort out which iTunes account is valid (use iTunes on computer and login with the correct acct/password), as all of your Apps should still be associated with that account. If you are referring to the iCloud account that you set up at the install of iOS5, you can still have have a separate iTunes account that's different than what you use for iCloud. However, Apple recommends that you use your iTunes account login for both if you want to later use music streaming/iTunes Match. If you decide to have different iCloud/iTunes accounts on the same device, go to Setting>Store and then enter your old iTunes account email and password there. If your iCloud username is messed up, you can delete the account from the device under settings>icloud; you can then set up a new one or select that you want to use your iTunes account.

Having trouble removing a student email account from the Windows Mail App because the school has started using office 365 for thier email which i dont have access to

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emails and you are left with a student email account that you have no idea how to delete because you have missied out on deleting it before they changed to a different email provider?
Anybody with ideas please help because I don't know what to do

Hi,
Regarding to Windows Mail App, do you mean the Modern UI App in Windows 8.1? Do you mean that you want to remove the email account from Mial App? Generally, we can simply remove the account by the "Account" option in Mail App (Open Mail App, move
the mouse the right chram bar, click Account, then click the mail account\Remove account), but if the email acocunt is tied with the Microsoft Account which is used on the pc, in that case, it is unavailable to remove the email account, you need to contact
your college to disconnect the Microsoft Account.
If I'm misunderstanding something, please free correct me.
Regards
Yolanda Zhu
TechNet Community Support

HT201320 I let my students use my IPAD for different Apps. I was wondering if there was any way to lock my email app or sign into it before it opens. Suggestions?

I let my students use my IPAD for different Apps. I was wondering if there was any way to lock my email app or sign into it before it opens. Suggestions?

There is no way to lock the built-in email app. You can remove the password from the Mail, Calendars, Contacts settings, but you'd have to readd and remove that every time, probably not very practical. There are third-party apps that have a login feature within the app, so one of those might work for you. Or you can just use a web interface to your email, if your provider offers that, though many web interfaces don't work very well with mobile web browsers.
Alternatively, if your students just use a single app at any given time, you can lock the iPad to that app via Guided Access:
http://support.apple.com/kb/HT5509
Regards.

If I upgrade to OSX Lion from 10.6.8, will I keep all of my current files, bonjour, email, apps, and everything? Forgive my n00b-ness of upgrading an OS on a mac.

If I upgrade to OSX Lion from 10.6.8, will I keep all of my current files, bonjour install, printers, iWeb sites, documents, email, apps, and everything? Forgive my n00b-ness of upgrading an OS on a mac.. this will be my first upgrade of OS.

You will keep the apps and printers, but they may or may not work.
Quicken for Mac is gone for example because it requires Rosetta to run. Lion does not support Rosetta which may lead to some older printer/scanner software to no longer function.
Just a few of many.

Hi, i purchased and downloaded the lr6 desktop app (update), and used my serial number from the email from adobe but it said it was only eligible for lr5. thanks, rich

hi, i purchased and downloaded the lr6 desktop app (updating from lr5, paid 80. for the update), and used my serial number from the email from adobe sentbut it said it was only eligible for lr5. thanks, rich

If you purchased an upgrade from LR5 to LR6 then after you enter your LR6 serial number, you will need to enter your LR5 serial number, unless LR6 finds LR5 on the computer. This also assumes that you've purchased the perpetual license of both LR5 and LR6, not a cloud license for LR5 which doesn't use a serial number for licensing. If entering a LR6 then LR5 serial number into LR6's serial-number area isn't working, then is there something special about the LR5 that would make it ineligible for an upgrade?

Cannot update my keynote, pages and numbers from my ipad. I have different accounts, one for app store and other for icloud. What can I do?

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You can't merge accounts or transfer iTunes purchases from one Apple ID to another: but there is no problem about using two IDs.
Use your iCloud ID for iCloud for syncing email, contacts, calendars, bookmarks, and PhotoStream.
Use your other Apple ID as before for iTunes, iTunes in the Cloud and iTunes Match.
There's no conflict about doing this, and you won't even notice as Keychain will log you in with the correct ID in each case. It's also better security not to have your iTunes login also your email address, given the number of complaints about hacked iTunes accounts.

My email for upgrading apps is different from my email log in..help!, my email for upgrading apps is different from my email log in..help!

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