My email has been down since 9PM EST Monday, over 36 hours now. C'mon Apple, this is disappointing!

When will there be a real update to this service outage problem? This is poor service, Apple. I rely on my me.com email! Very frustrating.

According to this support document http://support.apple.com/kb/TS3694 which describes the error codes from restore errors, it does not say anywhere in there that it has anything to do with iOS 7, it has to do with security software and anti-virus software on the computer.
Do you have the latest version of iTunes on your computer? What computer OS are you using? If you have anti-virus software on the computer, what is it? If you are using a windows computer, follow the link in the information below to temporarily disable your firewall/anti-virus software to attempt the restore again.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

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ICloud email has been down since 6:10pm

No iCloud email since 6:10pm September 10th.
If I set up an auto response to use my alternate email or forward mac mail to another address
will this help until they work it out?
Definitely unhappy I'm paying Apple for premium experience and getting no answers from support.
Hoping they figure it out today. This is now affecting my income.

I've noticed this as well since about 10:30 EST. I used to have emails forwarding from another address and when I switched that off the other address is receiving emails instantly so it's definitely a problem on Apple's end. It's good to see that at least one other person is reporting the problem here, but it would be even better if Apple would update the status page. I can be very patient if I know it's a known issue for them, but hate seeing that all is up and running normally from their point of view when it isn't.

I've had my new iPhone 6 Plus for about a month now and I'm just now syncing it with my computer to put music on it and it has been on Step 5 of 5 for hours now. I have reinstalled iTunes to see if that was the problem with no luck.

I've had my new iPhone 6 Plus for about a month now and I'm just now syncing it with my computer to put music on it and it has been on Step 5 of 5 for hours now. I have reinstalled iTunes to see if that was the problem with no luck.

All it says is "waiting for changes to be applied".

My mail on Icloud has been down since last night 4/17 and still out as of today 6:30pm EDT. Apple has no idea when it will be back. I have the wonderful case

Apple support has no idea when they will be back up and running. I have called 3 times and they are clueless as to who is doing what.
I have been with apple since 1987 and getting very upset to say the least. As someone commented maybe they bit off more than they can chew?
Thanks for listening

Hey!
I have tried holding down the home and power button countless of times. It doesnt respond at all. Plug my phone to a charger and hold down the power button and my phone switched on. But it said Activation Required and said connect to Itunes. As e screen remains on the connect to Itunes screen, I disconnect the charger from my phone and my phone went dead instantly. My battery is full btw. Tried connecting to Itunes through my Macbook Pro but iTunes doesnt detect my device and the apple logo flashes for about a few seconds on my phone and then disappear and then came back on again. My Iphone has been connected to my laptop for about 30 mins and the apple logo has been coming on and off for 30 minutes now and Itunes has not detect my device yet.
SIGHHH.

My email has been down over 30 hours

We need compensation for this long email outage.

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

My phone has been restoring since yesterday at 5 pm, its now the next day at 8 am. what do I do?

I have an Iphone for and still have ios 6. For the past couple of days icannot Imessage, it keeps saying "waiting for activation". I alsoo had a ridiculous amount of "other" space on my phone.
Well I took it to the apple store and the guy restored my phone which seemed to fix all my problems, but I still cannot imessage unless connected to wifi and my phone is still restoring. I tried plugging it to my computer and itunes wont let me restore it.Plus the messages won't send from my number, only my email. I can see my number as an option but I cant click on it.
1) How can I get this to restore faster? Or how much longer will this take?
2) How can I immessage again?
3) How can I get my phone to send messages from my number and not my email?

I didn't know you have an MBP. It doesn't have antivirus unless you added it, and the firewall is off by default. And iTunes on a Mac knows how to get around it. It's beginning to look like a hardware problem. Do you have another computer you can try to restore it with? Or an Apple store where you can make a genius appointment?
Do you have the latest version of iTunes (10.4). If you don't you should get a warning, so you probably do, but worth checking. You can try reinstalling iTunes; as it's a Mac you can just download and install over the old one.
What version of OS X? You need at least 10.5.4.
I asked about TinyUmbrella, but let's check anyway. Using textedit, open the file /etc/hosts. You may have to enter the file name directly, as it's hidden and you may not be able to browse to it. It should look like this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1          localhost
255.255.255.255          broadcasthost
::1             localhost
fe80::1%lo0          localhost
If it has any other lines, especially lines that contains gs.apple.com, delete those lines and save the file. The Update should then work. I doubt that this is the problem, but we've tried all of the standard ways to fix it.

Why does every system upgrade mean that every app. one has been using since you purchased the hardware is now defunct. I use preview, pages and iLife generally but I don't want to upgrade from the previously "wonderful"Maverick to Yosemite.

Along with many others I am getting sick of upgrades being pushed at us continously.
Just as you find all your data and the changes in layout, proceedure and process that have been made,
along comes another system upgrade that means that previously accessible apps have ceased to work
UNLESS you take on the new system. I have been using Apple hardware for 30 years and the experience of
the past 3 years have made me wish I hadn't put all my work and faith into what is now a very dubious tool.
All this management speak of 'Community' and 'Support' is not backed up with any thing other than commercial
trickery and planned obsolescence. Beware; when even your best friends decide they've had enough then your
obscene profits and corporate gangsterism will soon disappear. Just ask Enron.

Apple - Feedback
They will not reply to your post.

HT1222 Just bought a ipad mini with retina. On my settings page its showing ios7.0.4 software update. "Estimating time remainin..." but doesn't seem to complete update. This message has been showing since last evening. How can I end or complete this opera

I just bought an ipad mini with retina display. On my settings page it shows an update occurring for ios.7.0.4 with the message "Estimating time remaining..."
This update and message appeared last evening but doesn't seem to complete. It also says "downloading", but nothing is happening.
How can I complete the download or eliminate it?

If it's slow on startup it would be extensions loading or LaunchDaemons starting up.
You should have a look in:
/Library/LaunchDaemons
/Library/Extensions
You can count out anything in your home folder and it shouldn't put anything in /System as that's reserved for Apple.

Lastmy ipad has been downloading ios 8 for about 13 hours now. what should i do?

last night at 6 I decided to download IOS 8. When I woke up this morning, 13 hours later, it still had the black screen with the apple logo on it, not downloaded. Can anyone help me? Does any one else have this problem?

Try reset iPad and continue with update.
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: Data will not be affected.

My Jetpack VZ Jetpack 4G MHS 291L has been in "PDL Downloading" mode for three hours or more - when will this end?

I am a med student, and I use the jetpack both to study and in the course of doing rounds on patients. I cannot connect to it while this is going on, and any information or help would be greatly appreciated.

JPC500,
I know how important your jetpack service can be. Let's get your device back up and running. Have you tried to restart or pull the battery of the jetpack? You may also consider performing a hard reset;
http://www.verizonwireless.com/support/devices/knowledge_base.html/73945/
Let us know if this fixes it!
TrevorC_VZW
Follow us on Twitter @VZWSupport

ICloud Mail has been down (Mac, iOS, online) since last night. Anyone else?

Mail has been down completely since last night. Not able to access from Air, iPhone, iPad, or via Safari. System Status reports no problems. Other iCloud tools (Calendar, Contacts) seem fine.
Anyone else having this problem?

I've noticed this as well since about 10:30 EST. I used to have emails forwarding from another address and when I switched that off the other address is receiving emails instantly so it's definitely a problem on Apple's end. It's good to see that at least one other person is reporting the problem here, but it would be even better if Apple would update the status page. I can be very patient if I know it's a known issue for them, but hate seeing that all is up and running normally from their point of view when it isn't.

Since the last IOS update, I still can't drag distribution lists from my contacts to my email. Apple has been absolutely no help, in spite of contacting them 5 times on this subject. Any suggestions or help would be greatly appreciated.

Since the last IOS update, I still can't drag distribution lists from my contacts to my email. Apple has been absolutely no help, in spite of contacting them 5 times on this subject. Any suggestions or help would be greatly appreciated.
I have IOS 7.0.1 and updates are current.
Pags1970

No Mac can run any version of iOS, that is for iDevices only.
Macs run OS X. What version of that do you have?

Every since I installed firefox on my system my email has been compermised.

Every since I installed firefox on my system my email has been compermised I am sending out junk mail I changed the password and I am fine if I use IE to check my mail but as soon as I come back for Firefox I get hacked again any help or suggestions? I do have Kaspersky and I have scanned my computer and all is good on my computer.

Are you using Time Machine? If so, you should know that OS X Lion and newer Mac OS X versions make local snapshots on your hard drive. See > http://pondini.org/TM/30.html
It's easy to remove them by turning off Time Machine in System Preferences > Time Machine, but there's no need to do anything, as they will be deleted automatically when your hard drive gets full. Remember to turn on Time Machine again

HT5312 Rescue Email has been hacked I cannot rest my security questions what I have to do?

Rescue Email has been hacked I cannot rest my security questions what I have to do?

You won't be able to change the addres until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

I can't remember the security questions and recovery email has been shutdown. How can I get back to purchasing songs, apps, etc.?

I don't remember the security questions and my recovery email has been shut down after years of no activity. What can I do to get back to purchasing music, apps, etc.?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

My email has been down since 9PM EST Monday, over 36 hours now. C'mon Apple, this is disappointing!

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