My email is acting up...I can't use my signatures or see the face of the emails

This morning, my Mac was frozen while I was on FB so I manually shut it down.  When I came back to start it up again, my email account was acting up.  I can no longer see the faces/body of the emails in my inbox or in my folders.  Also, I can include my signatures on any emails I send out.
We run Parallels on our Mac and I did update a prompt that said I needed to update my Microsoft that runs with the Mac.
Any idea on how to get my email working correctly?

Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup),  it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

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