My email is not working - works on IE - ISP says uninstall Firefox and reinstall. Is there an easy process for this?

There seems to be some conflict on signing into my ISP email account. No error message, it just won't try to sign on. Works on IE. ISP had me upgrade Firefox. No. change. Last suggestion from ISP was uninstall Firefox and reinstall. Is there a way to do this without loosing bookmarks and that sort of thing. I hate MS generally and IE particularly. Is there help?

What specifically is occurring?
See:
[[Fix login issues on websites that require a username and password]]

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Firefox keeps freezing up and reading "not responding" in the top bar I uninstalled Firefox and reinstalled it but it won;t work I have Firefox 6 I guess and Windows 7 and Office HELP !!!!!!!!!! IT IS DRIVING ME CRAZY

For the past few weeks I guess every 5 MINUTES ! Firefox freezes and the top bar reads NOT RESPONDING it stays that way for abit and is frustrating ! My Kapersky says no threats or virus I am fine, I deleted files and photos and music it made no difference. I uninstalled Firefox and reinstalled Firefox 6 and still it does it....and did it again as I write this.............

You are not alone Morganbai, Iv the exact same trouble. Iv also tried firefox 7 beta and have the exact same trouble. Please Please someone help us

My Ipod nano is not recognized in itunes. I have uninstalled itunes and reinstalled it with an update and it still won;t work

My Ipod nano is not recognized in itunes. I have uninstalled itunes and reinstalled it with an update and it still won;t work

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
-Griff W.

HT3669 Since I starting using my MacMini (2011 version) I have not been able to print double sided from my HP Photosmart plus - there is no option for this in the Printer dialog box as there was in the similar dialog box on my PC. How do I set up this opt

Since I starting using my MacMini (2011 version) I have not been able to print double sided from my HP Photosmart plus - there is no option for this in the Printer dialog box as there was in the similar dialog box on my PC. How do I set up this option?

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

5.0 update loads whether I want it to or not, and afterwards is open, but does not appear open on the screen, so I have to uninstall Firefox and reinstall 4.o, which works for a few days until the 5.0 update loads by itself, and I repeat the process.

After Firefox automatically updates to 5.0, I cannot open Firefox from the desktop icon, because it's apparently already open, yet I don't see it, and can't find it! It has effectively rendered the internet unusable for me until I uninstall Firefox, and then reinstall 4.0 without the update 5.0. This only lasts a few days before it automatically updates again.
A backup question is, in the event you have no idea what's going on, is how do I prevent 5.0 from automatically installing itself?

First of all, are you aware that Spry is a dead technology and the code you're wrestling with is over 7 years old and will not work with mobile touchscreen devices (essential in today's web world)?
Even though it's included in older versions of Dreamweaver, Adobe formally abandoned Spry last year
http://blogs.adobe.com/dreamweaver/2012/08/update-on-adobe-spry-framework-availability.htm l'
Point being, few people will advise you to continue along this Spry path.
You're better off investing your energy in a modern up-to-date menu system.
Free ones try
http://forums.adobe.com/message/5070444
If funds will allow then try
http://www.projectseven.com/products/menusystems/pmm3/index.htm

I can only open up one window with multiple tabs; right click "open in a new window" does not work. I uninstalled Firefox and reinstalled Firefox with same results.

Just bought a new i5 laptop and am transferring files, etc onto new box. Last night I had two separate Firefox windows up. I downloaded Nexus Ultimate late and rebooted this morning. I had to restart Firefox then, and it did not save my settings/tabs as I prompted it to do when it shut down to reboot.
I uninstalled Nexus and wasted many hours trying to resolve this, including two failed system restores (looks like Nexus is a dirty little bugger) Windows Explorer will open up multiple windows. Firefox will not. Help.

Have you tried: click Firefox button > New Tab > New Window '''''OR''''' CTRL+N '''''OR''''' File > New Window (if using the Menu Bar)
Once open, Firefox locks the Profile that is in use and you can not open another window with that Firefox version and Profile combination using the Windows Desktop icon or the Windows Programs list.

After installing Win7 x32 SP1 I can not start Firefox. Not even in safe mode. I uninstalled Firefox and re-installed the program. Won't start.

After installing SP1 Firefox quit working and Internet Explore quit working. I can only use Chrome as a browser at this time.

See:
*http://kb.mozillazine.org/Browser_will_not_start_up
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

The whole top of firefox does not work. I cannot logout of facebook. I uninstalled firefox and reinstalled after restart.

I use firefox as my web browser, for 3 days now it has been unresponsive on the whole top portion of the pages. I cannot logout of facebook at all.
I have tried to uninstall firefox completely, and reinstall, plus restarted my computer. I still cannot use any of the top portion of any of the firefox pages.
Sincerely,
Kathy Austin

The Yahoo! Toolbar extension has been reported to cause this issue.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
You can keep an eye on this thread:
*[[/forums/contributors/707748]]

Lost my download helper. No longer have DL Helper icon on too bar. I uploaded all of the suggested updates here that are suspose to resolve this but nothing has worked. I'm thinking of uninstalling FF and reinstalling it - think that would work?

No details...the question says it all.

Firefox 3.6.20 has been released today, so that is OK.
Try the version listed on this page.
Bug 365 – Links to different Youtube resolutions have disappeared:
* http://bugzilla.downloadhelper.net/show_bug.cgi?id=365
There are other things that need your attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Shockwave Flash 10.0 r42
Update the Flash plugin to the latest version.
*https://support.mozilla.com/kb/Managing+the+Flash+plugin
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/

When I try to open Firefox I receive a message "The connection was reset". Firefox will not open. I uninstalled firefox and reinstalled it but same problem exists. I cannot open firefox. How do I correct this problem?

Using HP windows 7 64 bit PC. All other browsers working properly.

[http://kb.mozillazine.org/Error_loading_any_website Error loading websites]
thank you

I have a copy of Adobe Photoshop Elements 11 that I have been using for a few years and all of a sudden it is as to upgrade and not letting me move forward. I uninstalled it and reinstalled it and now it is saying that the serial number is invalid.

Not sure why this could happen

Moved to Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

I am trying to edit my Google Place page but the edit site is flashing and won't take any information...Bing business page as well...works fine on IE. IT guy says that I should uninstall firefox and then reinstall???

When I click on edit for Google places (or BING business site) the site flashes...strange numbers appear the map flashes on and off and finally gets timed out where the message is "Slow down, you are working too fast for Google"
The edit function works fine in IE but, of course, my preference is FIREFOX...IT guy says uninstall Firefox and reinstall???

Someone recently noted a problem staying logged on the Huffington Post since it became connected with AOL. The workaround for that is to change your connection setting here:
orange Firefox button (or Tools menu) > Options > Advanced > Network
Click the "Settings" button and choose either "No Proxy" or "Use System Settings" option, and OK the change.
Not sure whether Washington Post could be affected by that same setting.
In reviewing your extensions, I'm puzzled that you have both DoNotTrackMe and SavvyConnect. The first one seems to aggressively block certain communications with websites (potentially affecting functionality) while the second one seems to report on your browsing habits (they better pay well is all I can say). Have you tried disabling both of those to see whether that has any effect?
orange Firefox button (or Tools menu) > Add-ons > Extensions category

I can't open anything that uses flash player in Firefox, I have uninstalled it and reinstalled it and no luck! but flash works fine on my seamonkey browser, can anyone please HELP me?

None of the flash games will work on FF, I have even uninstalled FF and reinstalled it, I have disabled QuickTime, I have uninstalled Adobe flash and reinstalled it and still NOTHING! Flash works fine on Seamonkey though

Check that plugin scanning is turned on (it should be by default). If it is turned off Firefox will not search the Windows registry for details of plugins that it can use.
# Type '''about:config''' into the location bar and press enter
# Accept the warning message that appears, you will be taken to a list of preferences
# Locate the preference '''plugin.scan.plid.all''', if the value is set to '''false''', double-click on it to change it to '''true'''
If it was set to false, re-start Firefox to see if the Flash plugin is now available.
Also make sure that you have installed the version of Flash used by Firefox. You should have it because SeaMonkey is using it, but if the Flash plugin is in SeaMonkey's own plugins folder Firefox may not be able to see it.
Download the latest plugin from http://get.adobe.com/flashplayer/completion/?installer=Flash_Player_10.2_for_Windows_-_Other_Browsers and run it to install the version of Flash used by Firefox, this will install it in the default location so that Firefox should be able to find it.

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

I had a problem with firefox not showing up when I tried to open it. So I uninstalled it and reinstalled. After reinstallation my computer tells me the file is corrupt and I still can't open it. Other browsers work fine.

Mozilla Firefox has worked fine for several years. Beginning two days ago I would click on the desktop icon, I would see the little whirling circle for about 1 second and then nothing would happen. Later when I shut down the computer, suddenly I would see the mozilla firefox page come up for an instant and then shut down. The computer was telling me that it was open, but I couldn't see the home page or use it. Then I decided to try uninstalling it and reinstalling. The uninstall went fine. But after downloading the latest version, which my antivirus program told me was safe, the computer refused to install the executable program, telling me it was corrupt. I have already lost all my bookmarks, etc. It looks like my only solution is to use another browser. However I really prefer Mozilla. Any suggestions?

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

My email is not working - works on IE - ISP says uninstall Firefox and reinstall. Is there an easy process for this?

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