My email refuses to accept password and I can't receive emails even though webmail is working fine.

I've contacted BigPond and been told its because of keychain access, but have checked all keychain and deleted and redone keychains. Deleted email account and reinstalled. checked all my passwords and settings in prefs in Mail. Don't know if this is related to recent security prob I had with Apple ID that was being hacked as I kept getting messages to reset my id. Went to apple support and setup the 2 step security but was still getting emails about id reset, so don't know if this started the problem. Am ready to scream!

See if turning off SSL works. That is in Mail > Preferences > Accounts (your account) > Advanced button
and deselect Use SSL.
Mac OS 10.6.8
Mail 4.6

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ICloud keeps asking my password and it always comes out incorrect even though i know i input the right one. When i tried to reset the password by email, nothing was sent to me. Tried it again thru security settings, they asked for my birthdate but st

Please help!!! iCloud keeps asking my password and it always comes out incorrect even though i know i input the right one. When i tried to reset the password by email (many times already), nothing was sent to me. Tried it again thru security settings, they asked for my birthdate but still, it's incorrect! anyone have the same problem?

Hi,
Thank you for visiting Apple Support Communities.
I would recommend reaching out to our Apple ID Account Security team to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

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I am having sound issues with the website Pottermore while using Safari 6.1. I once muted the sound and now can't unmute it even though the icon tells me it's unmuted. I can hear samples of audio books in the store section. Any ideas? I have reset Safari. Website works fine on Firefox.

I am having sound issues with the website Pottermore while using Safari 6.1. I once muted the sound and now can't unmute it even though the icon tells me it's unmuted. I can hear samples of audio books in the store section. Any ideas? I have reset Safari. Website works fine on Firefox.

I have iMovie application open, but the iMovie application keeps disappearing off the right hand side of the screen and and I can not see it, even though the application is open..help, please!

I have iMovie application open, but the iMovie application keeps disappearing off the right hand side of the screen and and I can not see it, even though the application is open..help, please!

Thanks. I don't know why it wouldn't just go back there when I tried putting it back? I didn't change anything, so I assumed the new "default" was over on the left. Glad it was a simple solution after all.

When I try to play youtube video I get the message of blocked plug-in, and I can not play video using Safari. (Youtube works fine with google chrome) I tried installing flash player HTML5 etc... but still no difference.

I just installed OSX Mountian Lion, and ever since then I can not play youtube video's. I get the message of 'Blocked Plug-in' in the youtube screen. I have tried installing Adobe Flash Player. HTML 5, also tried enabling/disabling java, but nothing worked out. Is there any way I can play youtbe vieos on Safar. (It works fine with Google Chrmoe, only safari has problem)

If you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. Safari > Preferences > Extensions
It can also be installed as a plugin in /Library/Internet-Plug-Ins.
Try uninstalling the currently installled Flash plugin (required for most YouTube content) then reinstall new > Troubleshoot Flash Player | Mac OS
From your Safari menu bar top of your screen click Safari > Preferences then select the Advanced tab.
Select: Show Develop menu in menu bar
Now from the menu bar click Develop > Empty Caches

I can't access the internet with Firefox on my computer (Windows 7 PC). I have used Firefox as my browser for 1 year but 5 days ago it stopped working even though Internet Explorer worked fine. I can't solve the problem and need some help.Randy Brown

September 26, 2011
Dear Mozilla,
I am having some difficulty accessing the internet with Firefox on one of my PC computers. I normally use Mozilla Firefox as my web browser and google is my homepage and gmail is my email system. The operating system is Windows 7. For over a year this system worked perfectly but a few days ago it stopped working. When I launch Firefox now I get the message that that website (www.google.com) is unavailable. In fact, I can’t access any website and I am blocked from the internet entirely within Firefox. My internet connection is fine because Internet Explorer works fine. I can access google and any other website within that web browser. I have investigated all the security issue I can manage and found no smoking gun. I’ve tried uninstalling and reinstalling Firefox to no avail. Is Windows 7 compromising the effectiveness of Firefox? Any suggestions or other assistance you can offer would be appreciated.
Sincerely,
Randy Brown
[email protected]

You only have to clone your mac when using certain cable modem. You don't clone your mac when using dsl.
Greetings from Northern Ontario, Canada

TS1474 What am I doing wrong? I move content from a cd to my iTunes library on the computer, but when I try to load a song on my iPhone, the red circle appears and I can't do it, even though I have sync-ed the devices. Any solutions?

I am frustrated! I add content to my iTunes library from a cd, then find that I am unable to load it. When I click and drag an item to my device, the red NO symbol appears and I am unable to load it onto my phone, although I have synced the devices. I AM able to do this without issue on another computer. Help!

The number of devices authorized on an account and the number that an iPhone can sync to are two different things. You can now authorize up to 5 computers or 10 devices to play your content, but still an iPhone, iPad or iPod Touch can only be tied to one computer at a time. You can copy content from other computers to the computer used for syncing, and get it on the iPhone that way.
Connect the phone to that computer, whichever you want to be the "master" of the iPhone. Click on its name in iTunes. On the right there is a Summary screen. Scroll down it and you will see several checkboxes. One of them is "Manually manage music and videos". If this is checked you must drag content from iTunes to the iPhone. If you have a large library, however, this can be cumbersome.
The alternative is to leave this box unchecked, and instead click on the "Music" tab when the phone is connected. You can then just check the content you want on the phone, by artist, genre, title, playlist, etc. After checking you click the "Update" or "Sync" button and everything you have checked syncs automatically.

HT6154 HI , I am still under cotract with my iphone 5 and i can't hear anything even though i have my phone set to high volume

i am using iphone 5 and still under contract with ATT services. the phone has suddenly some technical issue. when i call some one or some one calls me, if i i turn on th emusic anything that hass to do with listening to the device, it doesnot work
i hear very very low voice eventhough it is set to high volume. will ATT will provide me free support for the phone?

Only ATT can answer that.

I forgot my icloud password and i also lost my email account password, so i can´t receive an email to restore my account, what can i do?

hi i need to solve this problem becasue i was working for a company and i used to the email from my work but i left the job and i lost the email, so i try to deactive the icloud but i forgot the password and i can´t receive an email confirmstion to restore this because y also lost the work email, please if anybody could tell me how i can erase my old user and activate the new i´ll be very grateful
my new email is [email protected], thanks

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

PROBLEMS SETTING UP EMAILS AS DEVICE REFUSES TO RECOGNISE PASSWORD AND/OR USER NAME

PROBLEMS SETTING UP EMAILS AS DEVICE REFUSES TO RECOGNISE PASSWORD AND/OR USER NAME
My 9800 ( I have 2 - one spare ) is driving me nuts- will not let me set up email accounts from my other Curve model.
Repeatedly told that either user name or details are wrong, yet they are RIGHT on website.
Exasperated
Help please??
Fair winds and kind landfalls

Thank you- I have read through that thread and can see some resonance with my issue.
My AOL emails work VERY fast with BB, in fact almost simultaneously received on PC & Torch " ping ping!"
This issue only raised its ugly head when I had 2 Torches replaced by my insurers.
Whilst the claim was in process I used a new Curve, loaded from backup on PC to keep emails going and of course phone & web facilities. ( I use the BB to power internet via bluetooth to my PC / laptop when living on a remote island with no phone lines or power supplies) All was fine. Swapping email accounts took a few minutes with the usual password confirmations for each AOL screenname etc.
Then the new Torches came back from insurers, and I tried to swap devices. Phoning & texting is fine. Al data and contacts swap over fine.
SETUP email accounts.............stymied every time. It says repeatedly that my user name/password is invalid etc etc etc
Have tried security wipes. Have tried setting up new BB ID & passwords on PC website. All is OK until I try to setup emails on the Torches. This has used up ridiculous amounts of time- all wasted.
I love the BB phones and the fast email push......in fact I recently bought a new Sony Xperia Z1 but sent it back because of wifi coverage meant no emails on that superb phone for lots of the time.
Good old BB I said..........I always get emails wherever I am. ( Rural Scotland has very patchy radio & wifi coverage)
Was about to purchase new Z10s just to get a bigger screen, but now I am averse to buying ANY BB phone again because this present mess means I may never get emails set up again. How nuts is that?
Many thanks for all help & suggestions..........boy do I need them!!
Kind wishes from West of Scotland
Fair winds and kind landfalls

I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.

I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.

Hello nmssns,
Thank you for contacting Apple Support Communities.
You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
About Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
Jeff D.

I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?

I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?

Hi karen615,
Welcome to the Apple Support Communities!
If you cannot reset your Apple ID password via security questions, you can reset via email authentication. If you are not receiving the email, it may be necessary to contact Apple Support using the link in the Get help section toward the bottom of the article.
If you forgot your Apple ID password - Apple Support
Best regards,
Joe

I forgot my Apple ID password and I can't reset it because my email account has been closed and the security questions don't work

I Forgot my Apple ID password and I can't reset it because the related email account has been closed and the security questions don't work! How do I solve this? Thank you.

Click here and contact Apple.
(113292)

I forgot my iCloud password, and i can not reset it with email authentication, when i do it, i don't receive any mail from Apple

I forgot my iCloud password, and i can not reset it with email authentication, when i do it, i don't receive any mail from Apple

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

I cannot get emails to download to my Thunderbird site, though I have not changed any settings or passwords, and I can still access my Xfinity email.

I have talked to Comcast support and Comcast Security Assurance, and they tell me that the problem I am having with my Thunderbird email is a problem with Thunderbird and Mozilla since I can access my Xfinity account with no problems. On my Thunderbird email site, it says that it is connected to Comcast.net with my correct email, and that it is "downloading 1 of 19 emails", but they never come through. My husband and I use the same computer, but have separate email accounts. His is working fine. I checked all the port connections etc with Comcast, and they are all set up the same. We have not changed passwords or anything else on our email sites, and have been using this email program for 11 months, since we bought this new computer. It is a Dell OptiPlex 960 with Windows 7, and we have had no problems with email up to this point. I am thoroughly frustrated at this point and don't know what else to do. I understand there is no phone number to connect with Thunderbird......I am a 67 year old "non techie" female, so I would appreciate suggestions for me to follow be simple an explanatory! Thanks.

First, is the Mute switch activated?
Mute switch is above the volume buttons on the left side of iPhone.
If you see red/orange color the the mute is ON.
Also check Settings > Sounds > for New mail, Text Tone, etc.. have sound entries?
If that's not the case try
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

My email refuses to accept password and I can't receive emails even though webmail is working fine.

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