My email server is pop3, but Apple's Mail Settings Lookup is showing it as an IMAP. Any ideas how to get Apple showing the correct details?
My email server is pop3, but Apple's Mail Settings Lookup is showing it as an IMAP. Any ideas how to get Apple showing the correct details?
Leave feedback for Apple at www.apple.com/feedback, or contact your email provider. It's the email providers that give that info to Apple, so both parties need to be updated.
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my old emails and documents are not showing up in email or finder both from the same date and I cannot find them anywhere. I do not believe I have any archive settings on. Any idea how I get them to show up?
Hello gpbondi,
The following article provdies step-by-step instructions for downloading your purchases both in iTunes and on your devices.
Download past purchases
http://support.apple.com/kb/HT2519
Cheers,
Allen -
I tied to install OS Mavericks onto my mac and now find there is not enough memory. Any idea how I get back to my original set up. Bit of a novice, so any advice welcome. Thanks.
Not sure what you mean as it shouldn't have installed at all if it didn't meet the system requirements.
But here are some step by step instructions to revert.
https://discussions.apple.com/docs/DOC-6162 -
I'm trying to add the email address for my verizon phone to iMessaging. In order to verify, you have to reply to an imbedded link in the message. Unfortunately the link is truncated. Any idea how to get around this?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I have junk mail that I delete but it keeps coming back, any idea how to get rid of it?
I have junk mail that I delete but it keeps coming back, any idea how to get rid of it?
Hello,
Use a Browser to log into your WebMail & remove it from the Server there. -
I need to make a pdf document, already made in photoshop, 'page turn' and then add it to my website as an e-brochure. I know I can do this in indesign but indesign will not open pdf files for some inexplicable reason. Any ideas how I can do it without completely starting again?
Hello waitingone,
please try this (all terms are translated from my German programs to my best knowledge):
1. Did the creator of the pdf file enable the import options?
2. See import options: choose an other visibility option for your layer.
3. Let you show the import options and click into one with a black background and try these out (often a gray is selected).
4. See trimming: try the different modes there. Often works: "Media".
5. Is the pdf file (eg from Word) correctly created?
6. Is the PDF file protected? >>> no import possible.
7. If that does not help, store the pdf file in Acrobat, repair possible errors, run the PDF Optimizer before placing in InDesign.
Good luck!
Hans-Günter -
I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?
Hi Cjroyle,
Thank you for using Apple Support Communities.
From your post I understand that your iPhone will not boot past the Apple logo on the screen. To troubleshoot this issue I'd like you to please follow the steps in the article below.
iOS: Not responding or does not turn on
Take care,
Alex H. -
Bridge CC keeps crashing on start up but was working last week - Any Ideas how to get it back. Have tried uninstalling and re installing software. All other CC software working fine (Mac)
Also some problems since the CC2014... For me i can launch bridge but the crash occurs when i try to change access to any bridge preference... i open a discussion about it
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Hi,
While installing XQuatrz-2.7.7, the installation blocks at the "destination" level. It asks how to install this soft, "Install for all users" is shadowed, but frozen: i cannot select anything and move on. Any idea how to get that fixed?
Thanks!It says above 2 relevant and 1 correct answere available .............
I'm new here so could anyone direct me to these answeres? -
We have an company intranet hosted on a windows platform. Our windows based machines can access the content with no problems. When we enter the same //server name/filename into a browser on our Macs, we get a response of "file:///" ANy idea how to get these browsers to recognize the path as web content?
Anti virus software installed on the Macs?
Using a router with a Firewall? -
When launching Illustrator on Mac OSX 10.9 I get an error that the program is no longer supported on PowerPC. I tried moving the plug-ins to a different folder as the Adobe site suggested but no luck. Any ideas how to get this launched again? Same issue for Photoshop and InDesign
You will need to uninstall, run the Cleaner tool and reinstall you adobe applications. Adobe apps don't take kindly to inplace updates of the OS on Macs.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
Sophos detected 3 threats on my iMac (Maverick OSX 10.9.5) but clean up failed. Any idea how i get rid of them please? 1 is Malware the other 2 Trojans. Thanks
Thanks for your interest CSound & sorry I couldn't get back sooner. These are the full details from Quarantine Manager:
Date Threat Filename Action Available
2 Feb 2015 Troj/Zbot-Goy notification - the_royal_ban Clean up failed
2 Feb 2015 Troj/Agent -AIRO sale 2014-12-08_8704... Clean up failed
2 Feb 2015 Mal/Phish-A e document..html Clean up failed
I did have a look at a 'manual' for sophos but couldn't make sense of how to go about trying to rid something if the automatic detection / clean up process didn't work.
Any ideas?
Thanks -
I have iWorks for a Mac Mini, I want to install that software on my MackBook Air, but it keeps telling me to update the software, I have updated it several times. Still no go, any ideas how to get past this problem? Thanks!
Movies are not bought via Netflix, then are rented or borrowed.
For iTunes account issues, contact iTunes Customer Support. -
Hi, I'm pretty new to itunes. I bought a song and it downloaded, but will only play the first 3 seconds? Any idea how I get it to play the rest of the tune?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I had a group account on mobileme...a family pack that each of us at work had an individual account and we all shared one account in the family. It kept our work calendar- a schedule telling who is in the office and who is on call. This is still on my macBook but not on my phone or my iPad. Any idea how I make my phone show the calendars on my MacBook? It was there before I went to iCloud.
If your email account offers a webmail access, I suggest checking the webmail - log in to your account using the webmail access, and I predict you will see all those "unread" emails there and can dispose of them from there.
This happens because the iPhone that went bad, when reading those emails, did not remove them from your email provider's servier.
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