My email to apple about  problems syncing iBooks

Here is the email I sent to Apple support today about my problems syncing ibooks. Am I the only one who can't figure out how I make this work?
I can't figure out how to sync ibooks. There are limited choices. I can sync all books or select books on my iDevice and sync. That is it. But repeatedly I get notifications of book updates on my ipad. I download the updates on the iPad, but when I sync with my Mac, those updates get overwritten by the older version on the iMac and again I get the notifications to update. There is no way to overwrite the older iBook with the newer one. You folks need to fix this.
Also on my iPhone, a red circle with a number will appear on my ibooks app, but there is absolutely nothing the user can do with this information. There is no update pane as there is on the iPad. If I go into my ibooks App Store section and check my library, many older books say they need updating. There is no correlation between these books and the number in the red circle. Besides, even if I update them all, they will be overwritten when I sync and so the update is a waste of my time too. You folks need to fix this as well.
Since I have iCloud syncing, you would think that an update I make on my ipad or on my iPhone would sync over the cloud to the other devices and to ibooks on my Mac. But while purchases sync, updates do not. You folks need to fix this also.
On my Mac, I will always say to sync all ibooks, but during the sync process the "all" box will uncheck itself sometimes and switch to "selected" books. The books it selects seems somewhat random, though it appears to be related to updates! If it worked that would be great! If unchecking a book meant that the updated copy would be transferred back to the iMac, that would be fantastic! But unchecking the box simply deletes the book from the iDevice. You folks really need to fix this as well.
On a separate but equally important topic, now that ibooks has its own library that is not a part of iTunes, you have removed the ability to edit the metadata for the books. I can no longer change the cover art, or fix typos in the author's name, or anything else. Many people on your support forums are as unhappy as I am with this scaling back of capabilities.
I appreciate your taking the time to read. If this wasn't a huge problem for me, I wouldn't have taken the time to write all this. I hope you are able to act on these problems.
Appreciatively,

I am reading hundreds of comments like yours. Apple really missed the mark on this one. I have hundreds of books that are no longer showing up on my iOS devices, which are nice and cozy residing only on my iMAC. Frustrating does not begin to express it.
Hopefully they will take this seriously. I have no desire to switch to another source, but if they don't fix the problem I'd rather convert all my books to a Kindle or Nook readable device - OY!
Happy Turkey Day!

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