My email will not sync

This is obviously not a new problem because I read many discussions on the topic. I have more than one email account, one from work - an Outlook account- and my personal one, a sbc global account. They do not sync my email in real time. My work account syncs maybe 1X per day. It is truly annoying especially when I am out of the office and need that account. I have tried all of the helpful hints- tried to sync every 5 minutes, told it to sync 300 messages, made it my primary account- and nothing works. Verizon- you need to find a solution and from the posts, there are many with the same problem. What gives? Admit there is a problem and put it in the next update.

hi and Welcome to the Forums!
If your company has BES, then you need to talk to the BES admins. If they don't have BES, then you cannot use the Enterprise configuration at all. If, and only if, your email faces the internet, then it should be able to be configured for your BB.
If it's POP/IMAP, see this procedure:
KB10154 How to integrate a POP or IMAP email account through advanced integration
If it's OWA, then see this procedure:
KB03133 How to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account
If you don't know which it is, then you'll need to ask your IT folks. If they don't face your email to the internet, then there is nothing you can do.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
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    hi and Welcome to the Forums!
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    If you don't know which it is, then you'll need to ask your IT folks. If they don't face your email to the internet, then there is nothing you can do.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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