My email wont load on new iphone 5

I keep getting asked to give password but it wont load.

I have an iPad 2 with iOS 8.1.3
No problems receiving and sending VZ Email
Please see attachment.
Suggest you turn iPad OFF completely and turn it back ON BEFORE doing attachment see if that solves prob.
PS above procedure also works for my iPhone 5
Tom
Freedom Essentials, QIP 7100 1,Bose SOLO TV Sound System,,QIP 7216 P2,M1424WR Rev F, iPad 2 WiFi,iPhone 5,TV SYST INFO Release 1.9.5 Build No. 17.45
Data Object 39.45
Attachments:
Ipad email VZ Server Settings REVISED 5.pdf ‏18 KB

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