My emails go directly to recover deleted items, in Exchange 2010

one user have this problem as in subject.
We changed also it's password domain, and tried only from OWA, and the emails stays only for a while in inbox (1 minute), and they dissapers.
Exchange is 2010, and other users are running normally.
From user's owa, on the rule settings, there is no rule.
What could I do? how to fix?
is something on exchange2010 wrong??
Lasandro Lopez

Hi Lasandro,
Since there is only one user has the issue and there is no hidden rules, I recommend you use the following cmdlet to repair the user's mailbox.
Note: While this task is running, mailbox access is disrupted only for the mailbox being repaired. After you begin the repair request, it can't be stopped unless you dismount the database.
New-MailboxRepairRequest -Mailbox [email protected] -CorruptionType FolderView, SearchFolder, AggregateCounts, ProvisionedFolder
What's more, here are some articles for your reference.
New-MailboxRepairRequest
http://technet.microsoft.com/en-us/library/ff625226(v=exchg.141).aspx
Create a Mailbox Repair Request
http://technet.microsoft.com/en-us/library/ff625221(v=exchg.141).aspx
Hope it helps.
If there are any problems, please feel free to let me know.
Best regards,
Amy
Amy Wang
TechNet Community Support

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