My emails won't send but my acccount settings are correct

Emails not sending and receiving the error message but my account settings are correct.
"Sending of message failed.
The message could not be sent because connecting to SMTP server mail.krowl.co.uk failed. The server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server settings are correct and try again, or contact the server administrator.
I need some advice asap please or i'll have to bomb mozilla and use another email provider.
Thank you in advance.
Rob

I have had the same problem for days, if not weeks..
Yesterday emails sent and received fine. Today, the problem's back. This is the basic pattern. Most of the time it doesn't work but occasionally it does, albeit for short periods of time.
Nothing works that has been suggested. My provider says that all works fine their end. My partner's email works fine on his iPad, his iPhone and my iPhone.
I've tried different ISPs (as suggested), disabled plug-ins. I use a Mac and don't have anti-virus or have a firewall turned on.
No help from Mozilla, Apple or my provider has helped but will post it here if anything ever does solve the solution..

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