My employer, the state of Florida DOH People Frst System only supports up to version 3.5. I have 5.0. I am unable to log on to check benefits and change password as a retiree. since they do not support version 5. How can I resolve this issue?
Can I download a separate version such as 3.5 and still keep my 5.o intact in a separate version? Can I even download the older version?
Can I download a separate version such as 3.5 and still keep my 5.o intact in a separate version? Can I even download the older version?
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My Macbook is not playing sound unless i have headphones in. The light in the headphone port stays on even when they are not plugged in. How can i fix this?
You might need to clean the headphone port (I was in the same situation and this worked for me). Dirt, dust, and debris accumulate in the port and eventually the computer registers the debris as headphones being plugged in. After cleaning the issue was resolved.
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I backed up my iphone5 in the morning and later again on the same day, in the afternoon. I then restored an older backup from the morning. Now all my music files refuse to play even though they still appear on iphone. How can I resolve this?
Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.) -
I rebooted my Iphone 5S, when I pressed the home button to enter my pass code the resolution must have been reset. The font size is so large I can not enter my pass code. How can I resolve this issue?
Triple click Home.
After you get into the iPhone, Settings > General > Acessibility and set Zoom to Off. -
I just backed up my photos by copying my iPhoto Library onto an external drive. Now the Library on my MacBook won't open. I can only open the photos if the external is plugged in. How can I resolve this issue?
Exactly what did you do?
The correct steps are
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
My guess is that that you have not switched iphoto to use the external drive yet - opttion launch and select libary
LN -
Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?
I had to dispute several unauthorized charges to itunes. My apple id was disabled after that. I followed jarnoldus's (older post) advice and it worked. Im duplicating his entry here with a few modifications. I hope this works for you.
1. Go to https://getsupport.apple.com
2. Choose your product (mine was ipad)
3. Click the "iTunes, App Store or iBooks" icon
4. Click "Apple ID account security"
5. Type in "apple id has been disabled"
6. Choose your country (mine was US)
7. Choose the "talk to apple support now" option
8. Provide the info they request (name, email, phone number)
9. They will call you right away.
Explain your apple id has been disabled. The rep will connect you to an iTunes rep. He/she will look up your account. You will be required to answer your 3 security questions. You MUST get a minimum of 2 correct. If you succeed they will enable your id. Good luck! -
why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?
https://selfsolve.apple.com/agreementWarrantyDynamic.do
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I've been trying to download the photoshop free trial for the past three days but instead of installing a message saying "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support" - is anyone else experiencing this and how can I resolve this issue?
try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
When I dictate on my iPad and press done the dictation is erased, how can I resolve this issue
When I dictate on my iPad and press done my dictation is erased, how can I resolve this issue?
Another way besides tapping the text box is to tap the screen to bring the keyboard up, tap the .?123 key, then tap the undo key to bring the erased dictation back.
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I purchased an app for my Mac Book Pro. The app is called djay. Unfortunately it won't download. I get the following error message: Error 1004 please try again later. How can I resolve this issue?
Try contacting the app developer via email here > http://help.algoriddim.com/customer/portal/emails/new
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When downloading Creative Cloud, it stalls for a long time and never completely download. How can I resolve this issue?
CueTheArts for information on how to resolve download errors please see Error downloading and installing Creative Cloud application. You are welcome to update this discussion if you have any questions regarding the steps listed within the document.
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TS1424 Charged for an app I did not authorize. How can I resolve this issue?
Charged for an app I did not authorize. How can I resolve this issue?
call apple at 1-800-694-7466 or report a problem from purchase history see
http://support.apple.com/kb/ht2727
Peace, Clyde -
I recently attempted to download 5 different songs to my iPhone, but all 5 downloaded as the same song. The correct titles show up, but when I play the songs they are all the same. How can I resolve this?
Hello there, jmcough.
I understand you are having issues with playback of purchased music. If iTunes in the Cloud is available in your country, it might be best to delete the song(s) from your device, then re-download from your purchase history.
To delete a song the following Knowledge Base article offers how to delete from your iOS device:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Music
Open the section below for the device you are using.
iPhone, iPad, or iPod touch
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Tap the Music app.
Tap the Songs category.
Swipe left to right over the song you want to delete.
Tap Delete.
Afterwards, re-download the purchases from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
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This happens to me as well
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That will be an issue with the network
What is your current connection via speedtest.net?
Make sure DNS is set to auto (settings - general -network)
Since you are in an apartment the local wifi network is more prone to interference, try ethernet
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