My entire computer hangs when using Firefox

Periodically, my entire computer freezes when using Firefox and I have to do a hard shutdown. Most recently, my computer froze immediately after I opened a dialog box with open/save file options for a Kindle software update on Amazon.com.
At first I thought the problem might be a conflict with my online backup utility, SugarSync, so I've made a point of exiting SugarSync before opening FF. During the latest freeze, described above, however, Sugar Sync was off.
This problem has been occurring almost daily, and it can't be good for my computer. I really need a solution!
PS: I'm using version 3.6.13 on a Windows 7 machine.
Thank you.

Firefox didn't crash, but I found qrobe to be less useful than google. To remove, go to the search icon on the tool bar. click on the search drop down menu, select "mange search engines." Click on qrobe and then click on "remove." Done.
I had to have another selection like google available before I could select remove for qrobe if you also have that issue.

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