My Envy 15 laptop Audio dont work

Hello, looking for help. My speakers and microphone suddenly stopped working and I do not know why. Whenever I got to my volume control or drivers it says they are working fine and they are on the original settings. I have updated the latest driver for the Audios, but still dont work. Please someone help!!?
Product name: HP Envy 15
Product ID: 00359-OEM-8992687-00010
Windows 7 64bits

Hello alaincool,
Take a look at this page, which lists troubleshooting steps for your Microphone issue, as well as the speaker issue.  If this doesn't help, when you reply, please include your product number.
Good luck!
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