My ex has my iPhone 4. I loaned it to her, now she's keeping it and has her pass code on the lock screen. I froze the acct with Bell, but want to remote wipe the phone. Not sure if she has iCloud on but she might have Find My IPhone on. Advice to wipe?
Help... My ex has my iPhone 4 that I lent her. I kept the phone on my Cell phone service provider because of her bad credit. She turned out to be quite the lunatic, and it took the police to get her out of my home. What a nightmare. She still has my phone with her own pass code on the lock screen. I froze the service provider acct, so she can't call with it or use data unless she gets her own account. However she can still access many of my contacts I left on there. She also gets apps that I download onto my iPhone 5. She can't download apps herself because she has no apple account. Mine is still on there. She doesn't know my password. She does still get copies of my apps though. I tried to stop that when we were still together in a relationship but didn't succeed. Do I need to creat a new apple account, or just change the account name to stop her from getting the apps? Can I remote wipe the phone if the iCloud functions are set to off on that phone, but maybe the Find My IPhone is still turned on? She has mental disorders and a mean streak. Does anyone have advice or ideas???
Apparently "find my iPhone" won't work unless I restart her cell service, which I can easily do. I think she might need her phone powered on too for me to trace it and wipe it. She forgot her charger here and has no service on it, so won't have it on much. Maybe I can change my Apple ID altogether? As long as the new Apple ID doesn't somehow automatically go to her phone.
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I have a 4S and in the lock screen it is coming up with a screen (Not Enough Storage - This iphone cannot be backed up because there is not enough iCloud storage available. You can manage your storage in settings) it then has option close or settings.....but i am unable to click on either or turn off the phone. I have plugged it into itunes on the computer and manually backed it up but i cannot use my phone as i cant get past this message
Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it. -
Recently I changed my apple id but forgot to change my iCloud account.
I also have Find My Iphone activated. My old apple id was an old work email address no longer in use nor can be accessed.
I need to be able to turn off Find My Iphone in order to then delete my iCloud account, I need to include my apple id password to turn off Find my Iphone.
Is there a way around this?
Thanks in advance.helpmeIphone5s wrote:I also have Find My Iphone activated. My old apple id was an old work email address no longer in use nor can be accessed.Thanks in advance.
Please go to website address: www.idapple.com Go to the blue tab that reads Manage apple id. From there you will have the option to change personal information of your apple id. The fact that the email address you used to create the apple id is no longer accessible as far as an email address goes will not disable you from changing information as part of the apple id account. However to disable the find my device you will need to be able to access this apple id login. Once you are able to access the old apple id account this then will allow you to access the icloud services by going to www.icloud.com from there you will login with your old apple id once logged into icloud.com and you have chosen the correct device you then can erase all contents of the device which then will disable the find my device.
This is one way of doing it. The other way of course would be for you to login to your icloud on your phone using the old Apple id and from there provided you are able to login with password you then can simply disable the find my device inside the icloud account.
Good luck Friend. -
I've found two bugs in iOS 7:
1) declined calls does not appear as missed calls on the lock screen/notification centre - iOS 7.0.2.
2) when bluetooth is enabled from control center, it does not connect to an already paired bluetooth device automatically - iOS 7.0.We are all users here, just like you, but you can tell Apple about it by using this link:
Apple - iPhone - Feedback -
iPod touch 5. IOS 7
Hi Rspenia,
I am sorry to hear that your phone was damaged. I'd like to address your concern. Depending on how much damage was to the screen, it may need to be replaced. Was the issue with your screen fixed? Do you have insurance coverage on your device? If so and and you wish to replace the phone, you can file a claim online here http://bit.ly/07CrqPK. I hope this helps you with getting a working device and recovering from the broken screen issue.
Thanks,
EdW_VZW
Follow us on Twitter @VZWSupport -
it barely started doing this , this morning , right now i am trying to restart it through itunes to see if it works
do a reset, hold down the home/power button together until you see the apple logo and then release, then wait for the phone to boot back up.
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My iPhone is frozen at the lock screen and will not unlock
For the past few months my iPhone 4S has been not acting good since I updated it to iOS 7. At random times it will go to a black screen and not respond for certain amount for time. Well today my iPhone went to that black screen and would not respond. Once I had someone call my phone the black screen went away and started acting normal as usual. Then once I tried to slide and unlock my phone it would not respond, When I tried to connect it to iTunes it connects and backs up but it will not restore. It had be stuck on the lock screen for almost 3 hours. battery life shows 100%. It shows the time as 8:38 because that is the time it stopped responding. The slide to unlock is still glowing but I can not slide to unlock my phone.
I have no clue on what is going or how to fix the problem. Could someone please help.Hello, John2295.
Thank you for visiting Apple Support Communities.
You may find this article helpful in troubleshooting this issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Jason H. -
Cached credentials are not working on the lock screen (Windows 7)
Hello all,
We are having a difficult time trying to troubleshoot a problem with credential caching seemingly not working on the lock screen for our laptop users. Users are instructed to logon to the laptop while connected to the domain to cache their credentials. The
user then leaves the network, and is able to log in to the laptop using cached credentials. The laptop locks either due to a manual lock, or due to an inactivity timer. The user tries to relog and is presented with the error “no logon servers available to
service the request.” Users are reporting the problem from both home and public networks. We have been able to recreate the issue by logging on the laptop while in the office and setting our internal wireless network to manually connect, and then simply clicking
start > shutdown arrow > lock. Many users have reported that they were able to get back into the laptop after a hard shut down, but would be unable to log in again if they returned to the lock screen. One user has reported that selecting other credentials
> switch user > other user while on the lock screen and then entering in his DC credentials would allow him to get back into the laptop. I was unable to recreate this workaround on our test machine. I also tried to logon using the switch user account
with the “.\username” method to see if that would look for cached credentials. One user has reported that he was unable to hard shut down the computer to get back in. He also reported that he tried to pull the battery and give it time before trying again.
We have set the value for “Interactive logon: Number of previous logons to cache” to 50. The status of “Interactive Logon: Require Domain Controller to unlock workstation” is disabled. We have tried to turn the Wi-Fi switch off and then back on while on
the lock screen. Error logs that we think are related to the problem include – Event ID:5719, NETLOGON and Event ID:4343, NlaSvc error 0x4C6 and error 0x51
I have a slightly sinking feeling it has something to do with NLA thinking that they are connected to a domain while on the lock screen, but this is pure speculation. Thanks for reading my post and any potential solutions are greatly appreciated!I'd try them over here.
Windows IT Pro forums on TechNet
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
How can I make the lock screen stay active for longer than 5 seconds?
I'd like to have the lock screen stay active for longer than 5 seconds. Too many times I've not seen a notification come through. I'd like to have it stay on for at least 5 minutes for shutting down. I'm suprised a "lock screen delay" option isn't a general setting available to unjailbreaked phones.
Sorry, no.
Tell Apple you'd like a setting to alter this:
http://www.apple.com/feedback/iphone.html -
Music buttons on the lock screen no longer work with ios7.
on my 4S, when ios 7 was loaded, bluetooth music play buttons and the music buttons on the lock screen no longer work. Hence, I can neither use the music buttons at the lock screen nor can I use the control on my car (bluetooth...) to change songs. Volume adjust at the lock screen appears to work. Can't pause/play or move to the next/prior music.
I did see a reply on a similar post:
You can try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
However, some onther users have reported the same problem so it it may be a bug in iOS
I did the RESET DEVICE only to mine (i.e., did not reset all settings...) and it did work to fix the buttons (haven't tested on the car, but it'll likely be OK now...). Certainly there is a bug somewhere that needs fixed... -
On iOS 5 ho do I get my camera to show on the lock screen
I have an iPhone 4 and I have upgraded to iOS 5 & iCloud but can't see my camera icon on the lock.screen. How do I set this up?
just double-click the home button quickly
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Is there any way to hook up the remote app from my iphone to my Apple TV if I lost the remote? I'm not sure is sharing was turned on before I lost it but I am sure I'm hooked up to the right wifi.
Welcome to the Apple Community.
You could download and use the remote app, but it will only work once the Apple TV is set up, otherwise you will need the original remote or a replacement -
I finally got my iphone fixed! Just wanted to say thanks to Austin! Not sure if you can see this but thanks a whole bunch! I wish you the best of luck in hopefully going to UT and in running your business!!!!-Tristian!
Austin who?
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System Preferences - Security & Privacy - unselect the box called Disable automatic login
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