My ex's Apple ID plus password request keeps coming up on my iPhone when trying to download Apps, how do I get rid of it please?
My ex's Apple ID plus password request keeps coming up on my iPhone when trying to download Apps, how do I get rid of it please?
Tks heaps for that, had a look at Store and ITunes sections, not overly helpful unless I am missing something.
My issue is that on my computer she would update her iPhone with Software updates via iTunes.
I have gone and deleted her backups that were still sitting on there.
If I want to update my Apps on my iPhone when due her Apple ID and password request will come up as an option to use that account if I knew the password and it's synced from my Computer even though she has been gone 7 months now. Is it a syncing issue or is her Apple ID stored in my iTunes backups somehow and keeps coming back? Do I need to de-authorize her account from my Computer?
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hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help
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I had a similar problem myself. This is what helped me.
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I'm trying to use my iPad mini for the first time with a previous apple ID and password but it says "iTunes is not working try again"...it allowed me to download an app on my iPhone using the same apple ID & password but all my apps are in "Waiting Status" on my iPad mini because it says "iTunes is not working"...PLEASE HELP ME NOW!!!
Previous user installed iOS 7 beta on that iPhone.
Take it back and get your money returned. You
are running into a new security feature. Whoever owns
the ID that it is asking for is the only person who can
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i have backed my iphone up to the computer and when trying to back my wifes up, it then deleted her account and all her contacts and changed her phone to be identical to mine and is now registering as my apple id account rather than hers, is there anyway of changing it back to her apple id account and getting all the contacts back? thanks
it is not possible to delete it if u know the user name and password logout at the app store and log in as her acount she will get ALL her stuf back, if i am not right plz keep the mean comment to ur self
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Me and my mom use the same apple account for our iphones but everytime she downloads an app it gets downloaded to my phone how do i stop that?
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I can't figure out why my iphone will not allow me to download apps. I get the message "Your Apple ID has been disabled". No reason and I've updated all of my information in iTunes.
http://www.apple.com/support/contact/
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When trying to download app my apple id shows as an old email address
I have set up my daughters itouch and she has the same apple id as us to be able to download apps. When I try to download apps or update existing ones the apple id comes up with an old email address we haven't used in ages??!!! I have turned the device off completely and tried to reset the apple id with our existing email address which the rest of us are using but nothing is changing even though in settings etc our the correct email is displayed for the apple ID, VVVV confusing!!! HELP!!
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Hi - My sons ipod touch keeps coming up with three security questions when trying to conect to apple store. We try to answer or set up but it just goes back to the begining and asks again . can anyone help ?
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I used to have duplicate apple ids and I thought they got merged into one. a few weeks ago the old one showed up in my Apps screen on my new iphone5 and is keeping me from updating all my apps and adding new ones. I can't reset the password for it because it doesn't exist anymore. Resetting my current apple ID has no effect on this old Apple ID and it continues to block my APPs application. Anybody out there have a solution? I have reset my phone more times than I can count to no avail.
App updates will always prompt with the Apple ID used to puchase those apps. You also CANNOT merge Apple IDs. What you can do:
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2) Contact Apple support to help you reset the password of your previous Apple ID then rename it with another email address of yours (active and shouldn't be another Apple ID) so you'll be able to do future app updates.
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after resetting my pwd, why do I get iTunes saying my pwd is incorrect? ****
Try Settings > General > Reset > Reset Network Settings.
Read this:
http://support.apple.com/kb/TS4008
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