My exchange administrator page is not opening

Hi guys,
    I am new to exchange server. I have installed the exchange server 2013. And i have configured it. When i was trying to open my administrator page it asks for the credentials after that there's a blank page opens. I couldn't see any options.
But if i open that with another account i could see all the options. And that's not an administrator account.
I want to resolve this problem. And i wanna why this occurs.
Thanks in advance,
sudharshanan.

Hi Sudharshanan,
To understand more about the issue, I’d like to ask the following questions:
1. Is administrator page  EAC or OWA ?
2. Is the page which non-admin account login EAC or OWA?
3. Is  there other Exchange server in your environment?
As far as I know, we need add the suffixes about Exchange server version in the URL in a coexistence scenario:
https://CAS15-NA/ecp?ExchClientVer=15
For more information, you can refer to the following article:
http://technet.microsoft.com/en-us/library/jj150562(v=exchg.150).aspx
Thanks,
Angela Shi
TechNet Community Support

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