My experiences signing up with the Three network (UK)

Question

I ordered a Three Sim card from Apple on 21st April. It arrived on 5th May and was the wrong one. So I went into the local Three shop and bought one there. I asked when the month would start and was told it would be when I connected. (This was wrong; it began when I registered.) I took the card home, registered online and put the card in my iPad. The iPad recognised the presence of the Sim card, but I had no 3G connection.
The instructions with the Sim card were minimal and there was no help on Three's website. In the end I phoned up Three's helpline. The documentation with the Sim card says that this helpline costs 5p per minute. In fact, it costs 5p per minute plus VAT. I was almost 15 minutes on hold (at 5p + VAT per minute) before getting a representative, who quickly solved my problem. All I had to do was Reset Network Settings and I was connected.
I had some complaints about the whole process, mainly about lack of information. For example, my first month began on 5th May, though I only connected on the 6th, but then it restarted on the 10th and I received a bill for £1.24 for the 5 days. it took me some time to work out what this was for. Mostly I put the problems down to lack of thought and care on the part of the company and shrugged my shoulders - Three doesn't have a good reputation for customer care - but the charge for the helpline I really resented. I felt I was being held to ransom.
I'll stay with Three for now, because the service they offer is a good one. they have the best coverage and the package I bought (1GB per 30 days is £7.50) is the best priced. But as soon as one of the other providers produces a comparable package, I'll move. I don't have warm feelings towards Three.
Michael

Answer 1

Ok, then do the same thing as before, EXCEPT do not click accounts, but click preferences under "messages".  Then click accounts and disable the one you don't want.
Here is what I mean.
   Not sure if this pic shows up.