My external hard drive is damage, I need to recuperate my data from cloud

I need to recuparate my data on i cloud and time machine please help me?

To restore everything from Time Machine backups, see Time Machine - Frequently Asked Question #14.
Documents, etc., on iCloud shoud still be in iCloud.

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HT1296 Hello. I have an Iphone full of songs (both purchased and ripped) and photos, contacts and misc data on it. The computer I used to back up that phone periodically had a hard drive crash. I need to transfer all data from phone to new computer hard d

I want to transfer all data on my iPhone to a new computer after the old one crashed. I'm afraid the sync process will delete all data off my phone

http://www.wideanglesoftware.com/touchcopy/index.php

I downloaded some videos to Premier Elements 13 from external hard drive but now the external hard drive is damaged. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open

I downloaded some videos to Premier Elements 13 from an external hard drive but now the external hard drive is damaged. While setting up my new MAC the external hard drive was dropped and I have been told by an outside source they could not retrieve the files. It had 4 years of photos and videos on it. I remembered that I had downloaded some of the videos from the external hard drive (before it was broke) to Adobe Organizer 13 when I installed the Adobe 13 on my MACOS X 10.9.5. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open these videos?
Any input is greatly appreciated!! I am sick over losing the videos and had a little hope on Adobe Organizer until I was unable to open them. I am thinking it is due to my external hard drive not being plugged in. I thought when I transferred from the external hard drive to Adobe 13 that it would be there without the external hard drive needing to be attached but maybe I did something wrong.
Thanks again for any help!!!!

jnrmendonca
It had 4 years of photos and videos on it.
To what did your camera record those photos and videos - camera's internal memory, inserted memory card, other?
Any remote chance that the latter may still exist for you to use to download the camera files to your new external hard drive?
ATR

Just bought a 2tb external hard drive with the intention of moving my iPhoto data files on it. I have so much of my 500 gigs being used up by images and video. Questions: Will this foul up my iPhoto app? Do I need to point iPhoto to this new location?

Just bought a 2tb external hard drive with the intention of moving my iPhoto data files to it. I have so much of my 500 gigs being used up by images and video. Questions: Will this foul up my iPhoto app?
Do I need to point iPhoto to this new location?
Thanks!

Are you running a Managed or a Referenced Library?
A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package
A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing because you made a change at iPhoto -> Preferences -> Advanced. (You unchecked the option to copy files into the Library on import) The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management.
Assuming a Managed Library:
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD

I just had to reformat the external hard drive that houses my iPhoto library, then restore it from a backup. Now Time Machine is telling me my backup hard drive suddenly does not have the space to complete a backup. I also noticed when I go in to Time Mac

I just had to reformat the external hard drive that houses my iPhoto library, then restore it from a backup. Now Time Machine is telling me my backup hard drive suddenly does not have the space to complete a backup. I also noticed when I go in to Time Machine, there are only about 5 backups recorded on the ext. hard drive. There were many more before. Any idea what happened and if I have to buy a new back up hard drive?

Hallo Kieth ,
I am not quite ready to restore the full iphoto library , as I have days of work re - imputting titles,descriptions and enhancement . I hope that your suggestion works , as I use my Macbook basically to work with digital photography. Through time , I will need to delete my library to recover more disc space and I would hate to have to spend more time re - imputting titles and descriptions all over again .
Thanks for your interest and advice.
regards - Alan

Hey guys, how can i password protect my files in external hard drive? I want to access those files both from mac and windows PC!

Hey guys, how can i password protect my files in external hard drive? I want to access those files both from mac and windows PC!

If you want a cross-platform solution that doesn't require the use of third-party software, use an external drive with hardware encryption. The device will have either a physical key or a numeric keypad. I don't have a specific recommendation.

External Hard Drive Won't Mount- Need to recover files

Hello Everyone,
I am hoping that one of you fine mac experts may be able to assist ~
Problem: External Seagate FreeAgent Desktop USB external hard drive
won't mount on desktop=ie: no access to my important files.. Please Help!
Details:
External seagate freeagent 500 GB Desktop USB HD ( only 2 months old)
(using for document / file backup-not as a startup disc)
on my Mac G3 350 MZ Blue & White Tower /768 ram/ running OSX 10.1.5 & OS9.2~
~
Problem: Started using the external 500 GB HD 2 months ago -with no problems-until this morning. Tried to double click to open it to access files
and got the "beach ball of death" and needed to restart.
My trusty G3 started up fine, however, the external HD was now
not showing up on the desktop as normal. I troubleshooted -by restarting,
trying different a/c plugs/ different USB ports , ran disk utility..called
seagate -not much help . Seagate said to try the HD on another mac-which I did-
a G5 tower- same problem.
~
The External hard drive will show up in disk utility, but is grayed out.
and when click "mount" same two messages keep showing:
message 1: "a disk attempting to mount as unknown has failed verification or has failed to
mount.please use disk utility to check the disk"
~
message 2- when unplugging and repluggin the usb in-and upon
restart:" you have inserted a disk containg no volumes that mac osx
can read to use unreadable volumes,click initialize to continue with the disk inserted ,click continue"
~
( I really need access to these files- and do not want to re-initialize the HD!!)
I ran Disk Utility /first aid "verify & repair , the following info came up:
Repairing disk "main backup 2007 ".
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid key length ( <<<IN RED )
Repair completed. "
~~
Though it said the repair was completed, the "invalid key length" issue
still comes up when re-running disk utility...Hard drive would still not
mount on desktop-even after restarting .
~~~~~
If there is a mac genius out there that can help?- it would be greatly
appreciated. I have tried to call seagate several times in the last several hours-
1st time-they disconnected me after being on hold 10 minutes-2nd call
I was put on hold for 40 minutes ..Finally spoke to someone ( they are not mac users or mac experts!)and he said I would need to send it to Seagate's Data Recovery-... for a fee of course!
~~~
At this point, I am hoping to just get the files and photos off
the hard drive- I heard about Disk Warrior-should I use that and if so
what version?
Thank you very much!
L

Will zapping the PRAM be of any use in getting the external to mount on the desktop?
Your external Hard drive is already recognized. But it cannot be mounted on the desktop due to its directory damage. You can certainly Zap the PRAM, and it will not hurt anything, but I am skeptical that it will change the situation.
Do you think the Disk Warrior 4.0 cd will even work on my G3 350MHZ running Mac OS 10.1.5?
If you boot from the CD and run it from the CD, absolutely yes. If you attempt to INSTALL it from a download or a CD, probably not.
Have you ever used Disc Warrior and is using it complicated?
I own and use Disk Warrior. You select the drive to be rebuilt, it builds a proposed new directory from the information and file fragments available.
When complete, it will provide a list of problems encountered, tell you what files have been placed in the "Rescued Items" folder, and allow you too look at your drive using the proposed new directory. Your only decision is whether the new directory seems to be an improvement over the old \[in your case, hopelessly corrupted] directory. You then tell it whether to replace the old directory with the proposed new directory, or to abandon its work and leave your Hard Drive unchanged.
Is there a good chance that the ext HD will still have my files on it- or do you think from what I've described that they are gone ?
From what you have described, your files are very likely to still be there. Sometimes in a situation like this, a handful of files cannot be recovered.
My other thought was to take the external HD there and have them try to recover the files.
Make sure you completely understand the costs involved. File recovery using a service like DriveSavers can run into many hundreds of dollars. They are prepared to disassemble your drive in a clean room and replace controller boards and read/write heads to achieve success. Your drive has serious, but not fatal, Directory damage. The Hardware, and most of your files, are likely just fine.

External Hard Drives... advice needed

Not sure this is the correct forum category to be posting in... so apologies to admin et all if it’s in the wrong place.
I’m about to do some online shopping for an external hard drive to back up my pics, music, important info etc. on my eMac (OS X 10.4 and am looking for some feedback from external hard drive users.
I’m looking for something with around 80 or 100GB capacity, probably Firewire (I’m told this is quicker than USB), and probably mobile.
The people at my local Apple store in the UK have pointed me in the direction of LaCie products. I’ve had a look at their website and they seem to have all the things I need. They do seem a little pricey though so I’m looking for some feedback from any LaCie product users about whether they are worth the wee bit of extra money.
Any other recommendations from anybody of other products worth looking at?
Oh, and a belated Happy New Year to all!

Gordiewell
I have some recent experience on external dirves & received help here:
http://discussions.apple.com/thread.jspa?threadID=301714&tstart=150
My summary:
Get a firewire drive - A Mac can boot from it but not USB
Make bootable backups (clones) of your system disk (instant access to all data & all your settings in the event of a major problem)
Although Apple's Disk Utility can create a bootable volume under 10.4 it requires you to boot from either the install disk or a different volume from the one being copied (ie 3 volumes are needed one to run DU from, one to be copied (generally your internal system disk) and the third to be copied to (your external fw disk). This is a pain.
SuperDuper! will do all this & more without the need to boot from a CD/DVD.
A couple of other thoughts:
I purchased a generic ex FW (also has USB2 connection which I don't need) box & fitted a Western Digital WD3200JB (320GB IDE) drive. Works fine (now, after a bit of experimentation as per the topice quoted above)
Get a BIG drive - the extra GB don't cost a lot extra.
If speed is an issue you could consider FW800. My 30GB takes he best part of 2 hours to clone on FW400.
Regards
John

ITunes library on an external hard drive - does the HD need to be connected?

Hi,
I want to move my iTunes library from my windows laptop to an external hard drive to free up space. I've read up about how to do it, but the one thing that i still cant figure out is whether my hard drive needs to be continually connected for iTunes to work. Obviously this is not a easy option for a laptop and i want iTunes to work without a hard drive attached. If this is the case, what are my options? I have about 40GB in normal music files, which are being doubled by my iTunes library and taking up too much space on my internal hard drive
Thanks.

I have my iTunes library on my hard drive, but keep a number of mp3's on an external hard drive..but here are some things I looked at to get an idea how to best manage this:
http://support.apple.com/kb/HT1473 ( adding content on your computer to iTunes section..important to avoid duplication)
https://discussions.apple.com/thread/2723211
http://support.apple.com/kb/HT1364
Hope this helps.

External hard drive crashed...need to move iTunes music files

I had all my music on an external hard drive which recently crashed. Fortunately I did have the library xml file on my laptop hard drive so I still have the library info, playlists, play count, etc. So I used 3rd party software to dump the music files from my iPod back on to another external hard drive. However, when I go to preferences and change the iTunes directory to that folder it still does not recognize the songs. I have gray exclamation marks beside each song and when I try to play songs it says that it can not locate the file. I have a huge library with close to 13,000 songs in it so I am really trying to figure out the easiest way to restore the music back to library so everything will play. Can someone please help me figure out what I need to do. So to summarize I still have the library xml files...I just need to know how to associate the actual songs with the library so that when I try to play a song I do not get an error message saying the file can not be found.

If I do that won't I have duplicates of songs and will the songs that are added have the play count and etc?

Macbook user any recommendations for an external hard drive. Doesn't need to be very portable or have more than 1 TB

Macbook user (10.6.8). I am a novice and need help with an external hard drive for time machine. I don't need it to be very portable or very big but I don't want to lose any pictures or other info. I see all kinds of hard drives for sale but do I need one especially for Mac?

Only one computer can be connected to one drive at a time without a server being involved or a NAS drive.
I don't think your needs are along those lines it's too complex.
Just a external drive formatted exFAT will do between Mac's and PC's.
Swtich the cable and connect to one or the other as needed or get two drives.
There are some hacks floating around that create a portable wireless shared storage so anyone with a wif can connect and share files with at like coffee shops.
Is that what your looking for?

How do I organize photos in DVD size folders, by topic, by date, etc? I plan to set up a new archive on an external hard drive (1 TB) for about 7500 photos. Some from a series of XP files, the rest from iPhoto. I use iPhoto11 on Lion with a 2011 MacBoo

I need to know several answers, and I don't feel I can do it without the basic folder system. Also, I understand burning folders instead of individual photos or albums gives you more space on a DVD. How can I keep the captions on my photos (not events) when I print or transfer to a new folder? I have been using computers for 20+ years for photos, and have scanned some on Windows and transferred some but not all that I wish to archive in new compositions, albums, whatever that are not all on iPhoto. i also am concerned about overflowing my capacity on MacBook Pro 2011. Tne only way I know is to copy photos from the Windows to folders on my HD, then copy and paste photos or albums or events to HD, then create a new folder and fill it to the appropriate DVD size. Is this my only option? I also thought I should download future photos to my Canon programming that comes with EOS cameras and edit and then decide which photos to save to iPhoto library and which to save only to my archival HD?

Paragraphs help the reader, just saying.
What are you actually trying to do? Why do you need "DVD size" folders if you're creatng an Archive on an external hard drive?
Also, I understand burning folders instead of individual photos or albums gives you more space on a DVD.
It makes no difference at all.
How can I keep the captions on my photos (not events) when I print or transfer to a new folder?
You can export while writing the metadata to the file in most cases.
Tne only way I know is to copy photos from the Windows to folders on my HD, then copy and paste photos or albums or events to HD, then create a new folder and fill it to the appropriate DVD size.
HD? Another HD? You use HD there in a way that makes no sense. What's the point of 'DVD size'?
I also thought I should download future photos to my Canon programming that comes with EOS cameras and edit and then decide which photos to save to iPhoto library and which to save only to my archival HD?
Does this have any relation to the previous questions? You know you can delete from iPhoto, right?
You're somewhat confused and you need to
1. Decide what exactly you want to do
2. Then go about it.
If I understand you correctly - and there's no guarantee that I do - the easiest thing is to bring all your Photos into iPhoto and do everything from there.
You can have an archive on an external disk, you can sort and select and edit with or via iPhoto
Regards
TD

External hard drive won't power back up when iMac wakes from sleep

I have the external hard drive connected via USB. I always put my iMac to sleep before going to bed and I wake it up when I come home from work. Except that when I do, the external hard drive doesn't power up. It still shows in Finder, but clicking on it's folders just opens them up as if they were empty. There's no access noise and the drive can't be ejected.I have to switch it's power off and turn it back on for it to spin back up.
At first I thought it was because I had Energy Saver set to power down the drives whenever possible, which works just fine when it's on, the drive powers on and off as needed just as long as the iMac doesn't go to sleep. I turned it off just to make sure and it made no difference. As soon as the iMac goes to sleep and the drives powers down, it will not come back on without a power cycle once the iMac wakes.
I've used this drive in an old Macbook for years without having this problem. The only difference is that the Macbook was on 10.6.8. I was thinking about buying a 4 bay USB enclosure and filling it up with hard drives, but I'm not about to do that if every time I put the iMac to sleep, the whole thing will not power back on without a power cycle.
Any help would be much appreciated.

Not sure if you managed to get this issue resolved yet Marcus, but I too have a similar problem:
Currently I'm upgrading from Leopard to Lion (via Snow Leopard) on both an iMac and MacBook Pro (both Intel), but before I proceed with the OSX upgrade I wanted to back everything up. Thus far I have partitioned an external firewire drive (G Drive - one that is bootable), and cloned each machine using Carbon Copy Cloner to it's own partition (both GUID). There is plenty of space left over on each partition.
The issue - I can boot the OS X from the external drive on the MacBook Pro but not on the iMac.
When I restart and hold down Option on the iMac the only drive that appears is the HDD, not the other two selectable drives that are visible if I boot up on the MacBook Pro. On the iMac in System Prefs > Startup Disc I can see all 3 drives but when I select it and restart, the machine freezes on the grey loading screen and goes no further.
Not that it should make a difference, but there is a 3rd partition on the external drive that is currently empty (for extra storage).
Any help is greatly appreciated - I can't find any relevant answers elsewhere. Thanks,
Dan

New external hard drive not readable, don't want to erase data

Recently, my old external hard drive's USB port had broken, so I'd taken it to a tech shop where he replaced the motherboard in my old hard drive and slotted it into a new one.
However, my Mac does not recognise it, giving me this message:
If I click on 'initialize', I'm taken to disk utility, which I thought I'd be able to rescue this problem. This is what I'm greeted with:
Trouble is, every question I've seen so far on here that gets it recognised results in erasing the data on the drive first. All of my information is on the hard drive, so I don't want to erase anything at all on there. Is there any way I can get my Mac to recognise the drive without me having to erase all the data? I'll be eternally grateful to anyone who can save this for me.

The second screen shot suggests that the disk has already been reformatted (and not even in a Mac format). Did you make it clear to the tech shop folks that you needed to retain the data on the disk?

I have an iMac 2013 running OSX 10.9.4. I want to use Carbon Copy Cloner to backup user files to an external hard drive. Then I want to remove iPhoto libraries from iMac. What will happen to the iPhoto libraries that I back up when I run backup in a

I have an iMac 2013 running OSX 10.9.4. I want to use Carbon Copy Cloner to backup user files to an external hard drive to free up space on my iMack Hard drive.
So, say I make the backup today, delete iphoto libraries from my iMac, and then backup my iMac in a week. What happens to the iphoto libraries that are on the external backup drive now that I am backing up the iMac where they no longer exist?
I will have them backed up to a separate second external drive as well.
I'm just very cautious about removing them from the hard drive.
Thanks for helping and understanding my crazy caution!

I'd like to store my Aperture /IMovie Libraries on an external hard drive.
That is fine and recommended.. use the fastest disk you can afford.. ie Thunderbolt>USB3>FW800>USB2.
In addition, I'd like to partition the external hard drive so that Time Machine can use it to both back up my IMac and the external library drives.
Let me be clear.. you want to partition the one disk.. use it for TM and move your files to the external disk.. and then backup to the same disk.. You can do it.. but that is not a backup.. that is an experiment in how long you can get away with running files and backups on the same disk before you lose everything.. like Russian Roulette.. pull the trigger enough times and laws of probability will do you in.
You must have backups on a different disk .. otherwise it is pointless.
Can I set up a RAID 5 format for redundancy?
No.. you can buy special USB and Thunderbolt external drives that support RAID..
BUT that is still not a backup.. let me show why.. you make a silly move and corrupt your file in aperture.. it is not that rare.
Raid will corrupt all copies of the files.. it is replicated across all disks.
Delete a photo it is deleted across all disks.. you have no recovery.
Alway, always consider RAID system one disk.. backup onto another disk.. and if the photos or movies are at all important to you.. ie your family .. make another copy and store in a relatives house.. There is no such thing as too much redundancy.

My external hard drive is damage, I need to recuperate my data from cloud

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