My external hard drive is not recognized

I have the apple external disk drive.  I have used it numerous times.  I just plugged it in and the computer is not recognizing it.  I have tried both USB ports.  How can I fix this?

A: USB desktop or 2.5" port powered?
B: did you just install mavericks
C:  DOES IT show in disk utility?
Can you confirm it on another Mac?
Apple doesnt make HD, what HD is it marked as?
Likely its a dead SATA bridge card, a very very common problem with USB and external HD
see here:
Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
report back with more info

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