My external hard drive won't show up on my macbook air, and my iPhone when connected won't show up as connected in iTunes, help
When I connect my external hard drive to my MB Air it is to recognizing it. It did 2 days ago and it is compatible I have been using it for a month now. Also when I connect my iPhone 6 to it, it won't show up in iTunes anymore......please help
Check that the data cable is securely inserted at both ends.
Try a different cable.
If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
If you're connecting it directly, try a different port.
Disconnect all other devices on the bus, or as many as possible.
Test the drive with another Mac. Test another drive with this Mac.
If the drive is bus-powered, but has an AC adapter, connect the adapter.
Boot into Recovery and launch Disk Utility. Is the drive recognized?
If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock.
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Control click does not work - no option to find files. I have no idea what to do. When I look at the usage of the external drive the space is being used, but I cannot find the files. I am going to try MacKeeper's Undelete and see if I can make any progress with it.
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i am using for first time the time machine and an external hard drive because I want to erase my macbook and start from zero files. Am i keeping my files in the portable hard disk when I will connect it again with the macbook or the time machine will erase all?
I would like to know if after I erase all my data, empy hard drive inside the macbook, the time machine will erase all my files that I have saved in my "WD "My passport" external hard driveWelcome to Apple Support Communities
Time Machine has to erase the external disk in order to make backups. Before setting Time Machine up, copy the files of your external disk to the hard disk of the Mac in order not to lose them, and then, set up Time Machine. The first backup will start automatically.
If you want more information about Time Machine, read the Pondini's site > http://pondini.org -
Hi
How do I download all my photos onto an external hard drive intact without loosing iPhoto's features, important info and details? I need to delete pictures and files to make room in My mac's memory which is currently full.
MaroSo you want to move the iPhoto Library?
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD -
I run my iTunes via a external hard drive, however it has lost all it's contents and I haven't backed up! What can I do?
My iPad contents probably 75% of my iTunes library, but I'm scared to sync just in case in wipes the entire contents. I know I should of backed up but it was one of them jobs I never got round too (will def do now if my problem is solved)
Can anyone help with a solution?
Many thanks
Cobwebs73If all of your media is from iTunes, don't worry about it. You can either transfer everything on your iPad from your iPad to your commputer; and/or you can redownload from iTunes all music and apps, and most of everything else.
If any of your media is from other sources, that's not so easily recoverable. If it's on your iPad, you can transfer it to your computer via a third-party application such as Senuti. (There are many alternatives to Senuti, some work just as well and are free.) Anything from non-iTunes sources and not on your iPad is completely gone, unless you have CDs or other physical media from which you obtained it stored somewhere.
At least now you know how important it is to have a backup. -
I can't copy iPhoto to my external hard drive. It will not allow me to drag and drop or copy and paste., I can't copy iPhoto to my external hard drive. It will not allow me to drag and drop or copy and paste.
NTFS is your problem.
iPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, exporting, saving edits and sharing the photos.
See this article
http://support.apple.com/kb/TS5168
for more. Note also the comment:
“Additionally, storing the iPhoto library on a network rather than locally on your computer can also lead to poor performance or data loss.” -
I am changing to iCloud on my iMac, MacBook Air and my iPhone. My iMac and MacBook both moved over to iCloud but my iPhone when I go to Settings and click on iCloud it shows my Mail setting turned Off. When I turn it on it wants me to create a new email address to turn on iCloud Mail. I already have to "me" accounts plus another email address and don't want to create another one. I don't understand why it's asking me to do this on my iPhone but didn't ask on my iMac or MacBook and is there a way around creating another @me.com email address?
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
Some text replies only show up on my MacBook Air and not to my iPhone for some contacts how can I fix this?
Click once on the sleep/wake button to ignore the caller and the call will eventually
go to voicemail. Click twice to send the caller directly to email. -
I need help trying to format an external hard drive. My Mac won't recognise it anywhere other than System Profiler.
The problem is that it is a Western Digital 3.5 inch internal hard drive housed inside a hard drive caddy. So the only way to connect it to my computer is through a dock.
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My computer is full and I need to remove movies and tv shows out of itunes and save them in an external hard drive. I cant figure out how to save them so I will be able to access them again. Or store them in the cloud
Do not store them in the Cloud. It isn't really storage. For iTunes purchases, for example, it is just re-downloading a purchase. If a label decides to no longer make the item available it will disap[pear from the cloud and that will be it for you.
You can't store items on an external drive simply by dragging them there. That's too complicated for iTunes and how it is set up to work. I know I post on this 10x a week and there's many other posts discussing this. I suggest you browse a bit first. Your options are basically to either put your whole library on the eternal drive (which is a nuisance if you don't want to drag it everywhere with you), or to copy individual items to the external drive, delete them from the internal drive, then re-add them as new items (re-adding to playlists, etc.). -
I can't access any of my files, photos, anything form my external hard drive... It worked before now when I plug it in the light comes on, but it doesn't even show up as an external drive, so I can't access anything, I'm worried I have lost everything...
Huge mistake was only having ONE copy of your data OFF computer,
most people do it, and its just horrible and the typical reason for serious data loss.
Likely you have a very common failure (extremely common actually) called SATA bridge card failure, which would be "good" news,
read about same here:
Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
Never again let yourself have LESS than 2 copies of your important data off-computer, ever
1. verify the external HD doesnt show up on another Mac
if same, you have about a 8 in 10 chance its SATA card failure.......... easy to fix.
The great news at the end of the tunnel of an apparently failed or failing external hard drive.
When checked on another computer, and with no need for spending money on data extraction expertise or software, the very likely case is that your external USB or thunderbolt HD is in fact fine, and merely the card interface, or SATA bridge card has failed or is failing. Keeping a HD dock around handy, or cheaper still a $20 hard drive enclosure or a SATA to USB connector can be a real life saver in getting your drive back to use, when the drive itself is fine, and merely its interface card has gone bad.
The SATA bridge card inside a USB external HD has a very high failure rate in general
Typical SATA bridge cards as seen inside a 3.5" external HD with power input (#1), and 2.5" SATA cards (#3, #4, #5)
What are the realistic odds your HD is perfectly fine?
There are no hard facts whatsoever, especially since so many people discard their assumed “dead/faulty” hard drives, but a good educated conclusion from years of examining and seeing this issue is that for hard drives made since 2010, and not dropped or generally abused, is that a minimum of 50% conservatively are perfectly fine! I personally estimate however that it likely approaches 60%+.
Considering how many external hard drives ‘fail’ (rather the SATA bridge more than half the time) each day, that is a very high number of perfectly fine HD that are tossed!
This is especially common with 3.5” desktop HD that are connected 24/7 with power and see a lot of data transfer. People wrongly conclude that “X” mfg. just made a defective drive, when in fact their 3.5” drives inside the plastic enclosure is 100% fine. I have personally seen well over 200 of these dead SATA cards and additionally seen 3 fail within a one hour span of doing a large data copies.
One of the very reason pros use bare HD as inserted into HD docks is not just the saving of space and the need for endless USB cables, but the elimination of the need for this high failure-rate part.
While the shapes and sizes vary somewhat on SATA bridge cards, they all serve the same purpose and have likewise failure rates
What exactly is the SATA bridge card in your external HD?
In the middle to late of 2009, most all external hard drives both in 2.5” and 3.5” reached the shelves in SATA III. These small SATA cards or "bridges" are used to translate between the hard drives’ interfaces and the enclosures' external ports (USB, Thunderbolt, Firewire). Additionally these small bridges not only transfer power but also of course the data. Unfortunately these SATA bridge cards have a very high failure rate as they are burdened with shuffle power and data.
Literally these little unreliable and fragile cards are the power conduits and the nervous system for all external HD data transfer.
SATA card as found inside a typical USB external hard drive
The assumption that the hard drive is bad when its not!
Countless 1000s of good external hard drives are thrown away each year because the owner thought the HD was bad when it fact it was the SATA bridge card which had failed. This card is removed in a matter of mere second once an external USB HD is cracked open from its plastic casing to reveal the bare HD and the attached SATA card which attaches between the HD and the USB cable.
To complicate this problem, even many computer professionals do not know that there is a very easy solution to the “failing or dead HD” issue since the hard drive itself is very likely just fine. Its astonishing that so many highly educated computer repair persons are unaware of this high-failure part, but this is mostly due to the fact that they do not juggle 100s of hard drives and know that of the iceberg that is a “external hard drive failure”, the mostly unseen majority are not a HD failure at all, but a bridge card failure.
To add to this great misunderstanding is the fact that people assume that "likewise symptoms seen on an external HD are the same as seen on an internal HD, therefore also the external HD must be bad". This is a compositional fallacy of logic. Since internal HD do not have a SATA bridge interface, to conclude similar symptoms "indicate the same failure" is misplaced and incorrect.
This is all not to say that HD do not fail, they do indeed, and I have seen many 100s of dead and failing hard drives. Hard drives even under ideal conditions have a life expectancy of around 4-8 years due to ferromagnetic depolarization from entropy. But of the mountain of symptoms that are seen as “hard drive failures” in comments, posts, and hearsay, half or more of these are not a HD failure at all.
Once your rescued hard drive is removed from the bad SATA card
You have several options, but the purchase of a $20 HD enclosure is one option, another is having a HD dock, however this eliminates the former portability in a 2.5" small HD.
Remember that 3.5” HD require power, which means you need either a HD dock, or a powered SATA card kit as seen at top left in the picture below. 2.5” HD get power from the USB port itself.
Just remember that the serious downside to the low cost external HD enclosures is THEY TOO contain these SATA cards, and what is worse the cheap ones will fail, often, much quicker than the original factory one did! In which case it is recommended you buy a quality HD USB enclosure
Rescue tools to use with your extracted HD for data recovery -
I need to free up space on my macbook pro as hard drive is full!! So with 20 000 photos/video clips and itunes I would like to move this to a external hard drive!
I have followed steps on apple support but when i get to the Change itunes media folder location and chosen external hard drive it will not let me access the new folder option ?? help?errrrrrrm!
Yes external drive shows up in finder on desk top and can change to in the media folder location thing!
My external hard drive is a WD Elements. I have no idea about permissions to the external? Do i Have to format external hard drive to a mac?
I am trying to follow the steps on the apple support page to transfer files (consolidate library etc) just cant get further down steps as the new folder option is greyed out!
Thanks for you help -
External hard drive format that can be usable for both MBP and TVs?
I recently bought a new MBP and found out I can not copy and paste files to my external hard drive as it appears to be 'Read- Only' because of the format. I then changed the hard drive's format to FAT32, which I was able to write files on it from MBP. However, my TV won't read the hard drive anymore which I really need it to because the whole purpose of the hard drive is for me to download movies from the laptop and watch it on the TV through the external hard drive. I've always done it with my PC tons of times but just really new with the MAC OS systems.
Is there any other format I could try that work for both or any other ways?
I'm using the SeaGate Goflex desk adapter USB 1.5TB and LG TV (not too sure what model).Check the TV's documentation. If you find that it requires NTFS, install software such as Paragon NTFS on the Mac.
(119325) -
I was just thinking that it would be better to wipe the entire hard drive clean and reinstall some programs rather than go through and move certain things to the trash. Basically rebuild my software and file collection from the ground up, omitting what is unnecessary. Then again, I have no idea what i'm doing.
My macbook was purchased in late 2008. 2gb RAM. OS X 10.5.6. It's been going very slow lately so i decided i would look up how to improve. Snow leopard was recommended as well as changing my RAM. And so here I am.
I don't have an external hard drive so i was going to just compress all my files and save them to my emac via ethernet. would they be harmed?
also, i have alot of projects in ableton (a music recording/writing program). Would saving and transferring them be just as simple as finding the song? or are other components of a certain song saved in other locations?
sorry this is so lengthy. i should probably stick with something simple but i just want things to run as smoothly as possible for as long as possible
thanks very muchHere's some info that may be helpful.
Installing Snow Leopard: What you need to know
http://www.macworld.com/article/1142454/install_snow_leopard.html.
You should get a Firewire connected hard drive and backup your MB's HD to it. That way, if something goes wrong during the installation, you can recover your current sytem, apps and files. After the SL install, you can use the external HD for frequent backups.
Cheers, Tom -
I have had my macbook pro and desktop since 2008 now. I have never had time to just sit down and learn about time machine and external hard drives. I am in nursing school and barely have time to breathe, so when I try to read the threads, all the tech terms run together. I have been referred to LaCIe, but I read some things saying problems with Lion (which I am highly disapointed in so far-but like I said, I have not had a lot of time to sit down and try to figure out out the kinks), Is there a good external harddrive anyone reccommends that will be easy/simple (not because I am lazy- I literally have no time w/ all my school work to figure out something complicated) , and go with my desk top and lap top?
My laptop started messing up in class the other day, and it has a lot of memory left, so I don't understand. It kept freezing up like a PC. Ever since I downloaded Lion, it seems my computers have gotten slower. ;( I have MacKeeper downloaded on both of them. I cleaned stuff off, it seems to be working better right now. But I am still soooo scared that something will happen and I will lose all of my info.
I would be grateful of any advice/suggestions that anyone can give me.
Thanksthe BEST that exists (fact, not opinion) are Hitachi
best options for the price, and high quality HD:
Quality 1TB drives are $50 per TB on 3.5" or $65 per TB on 2.5"
Perfect 1TB for $68
http://www.amazon.com/Toshiba-Canvio-Portable-Hard-Drive/dp/B005J7YA3W/ref=sr_1_ 1?ie=UTF8&qid=1379452568&sr=8-1&keywords=1tb+toshiba
Nice 500gig for $50. ultraslim perfect for use with a notebook
http://www.amazon.com/Toshiba-Canvio-Portable-External-Drive/dp/B009F1CXI2/ref=s r_1_1?s=electronics&ie=UTF8&qid=1377642728&sr=1-1&keywords=toshiba+slim+500gb
BEST FOR THE COST, Toshiba "tiny giant" 15mm thick 2TB drive (have several of them, lots of storage in tiny package) $100
http://www.amazon.com/Toshiba-Canvio-Connect-Portable-HDTC720XK3C1/dp/B00CGUMS48 /ref=sr_1_4?s=electronics&ie=UTF8&qid=1379182740&sr=1-4&keywords=2tb+toshiba
*This one is the BEST portable external HD available that money can buy:
HGST Touro Mobile 1TB USB 3.0 External Hard Drive $88
http://www.amazon.com/HGST-Mobile-Portable-External-0S03559/dp/B009GE6JI8/ref=sr _1_1?ie=UTF8&qid=1383238934&sr=8-1&keywords=HGST+Touro+Mobile+Pro+1TB+USB+3.0+7 2 00+RPM
Most storage experts agree on the Hitachi 2.5"
Hitachi is the winner in hard drive reliability survey:
Hitachi manufacturers the safest and most reliable hard drives, according to the Storelab study. Of the hundreds of Hitachi hard drives received, not a single one had failed due to manufacturing or design errors. Adding the highest average lifespans and the best relationship between failures and market share, Hitachi can be regarded as the winner.
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