My external HD is not showing up on finder, disk utility or system information.... Hd is working fine on windows computer so there is nothing wrong with it...Help!

Mac is showing up other external hard disks....but not my seagate one

Clicking from a hard drive is bad. Does the external drive have an external power supply? If it does I would use this supply.

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1 TB External WD Drive Not Showing Up In Finder/Disk Utility/Terminal

Hey everyone,
First time posting here so forgive any mistakes. I recently purchased a Late 2013 Macbook Pro Retina, 15-inch, 2.6 GHz Intel Core i7 from Apple. Previously, I had the late 2007 Macbook Pro model until a friend spilled some water on it and corrupted the motherboard. Regardless, I was using a Western Digital 1 TB external hard-drive to keep all my documents and files backed up, manually, alongside the time machine feature built in. (This was not connected at the time of the spill, and was not thereafter, so rule out water damage) During the period between when the old one died, (earlier this year May-2013), I kept the drive safely in storage because I knew I would want to transfer my 100gb music librairy along with my photos and other files when I finally got the new one later that year (was waiting for the hardwell processors to come out for the MBP). Just recently after this purchase I tried to connect the drive to my new MacBook Pro but it was not showing up. I have scowered the online forums for trouble shooting tips and took all the steps to no avail. I have replaced the data-drive cable with a new one, connected it to the wall outlet in case it wasn't drawing enough power from the laptop, among a few other simple tricks, but still it would not show up in either Disk Utility or the terminal command to show all active drives, all that's there is the internal Macintosh HD one. It was a fairly quiet drive-however I do notice there is not much of a 'spin-up' noise or any sound of it begining to work when turned on or plugged in, so I'm worried there might be something wrong with the drive itself. Nonetheless, the power signal continues to flash but still no recognition from the computer that it's there, so I'm certain it's not reading it. I have tried on my other buddys Mac and it is the same situation, as well as my roommates PC (which I figured wouldnt anyway because of how its formatted, but it was worth a shot) I am not sure which avenue to take next as I have all my files and college work that I still need access to on the drive, and would really hate to have to format the drive or anything drastic as such. Possibly there is a part I can buy and replace myself to make it start up and spin again, but I am not sure what that part could be or if there is an easier solution out there.
I would greatly appreciate any information or help on this problem, thank you all for the time and advie.

Clicking from a hard drive is bad. Does the external drive have an external power supply? If it does I would use this supply.

External drive does not show up in finder/ disk utility not able to repair

Hello,
My external drive does not show up in finder. But it appaers in DISK UTILITY. When I tried to repair it, it said:
Verify and Repair volume “ANNE HD”
** /dev/disk1s1 (NO WRITE)
** Phase 1 - Preparing FAT
** Phase 2 - Checking Directories
Unable to read directory (Input/output error)
Volume repair complete.Updating boot support partitions for the volume as required.Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
How can I back up files if the external drive is not found in FINDER? I tried to restore with disk utility, but it doesn't seem to be able to select the hard drive.
Can you please help me?

Thanks a lot Niel,
Diskwarrior is a program for what you need to buy a DVD. I live in Brazil I have no idea where to buy it. Or can you download it?
A

I am having trouble accessing the iTunes store via iTunes. It shows an error message "iTunes could not connect to the iTunes Store. The network connection timed out..." There is nothing wrong with my connection and I also can't update apps in the app st

I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.

I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

When I attempt to connect to iCloud I get the error message: Apple id's email address cannot be verified. There is nothing wrong with my apple id and I do not want to change it.Any suggestions?

When I attempt to connect to iCloud I get the error message: Apple id's email address cannot be verified. There is nothing wrong with my apple id and I do not want to change it.Any suggestions?

Debi....
Try "resetting" your Apple ID password > Apple - My Apple

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I tunes keeps telling me that it can not read my phone and it wants me to reset to factory setting there is nothing wrong with my phone and my computer reads the phone. What should I do I already did the restart of the apple mpbile device service.

Do an iCloud-backup, reset the iPhone and restore is from the iCloud-backup.
Let me know if it works

Random restarts I took it to the apple store and they said there was nothing wrong with it. record shows 60 random restarts. what can I do?

I have a MacBook pro that I bought in 2012, I have had problems with it randomly restarting almost since it was new. I called tech support several times and they did tests each time and thought they had it fixed but later it started again. Some times it will go a month and not do it but lately it has been doing it more frequently some times several times a day. Day before yesterday I took it to the apple store and left it. today they called and said they could find nothing wrong with it. But they said they could see where it had restarted 60 times. Does anyone have any suggestions.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

External HDD (Internal) Not Showing Up In Finder, But It Is Showing Up In Disk Utility

Before I start, I know that this question has technically been solved before, but not exactly in my case. Keep in mind that I'm a graphic designer, this is why I am so passionate about fixing this issue. So, here's the story. Yesterday, I sold my Mac mini (Late 2009). I had plans of buying the new MacBook Pro w/ Retina Display (15 inch), and that worked out perfectly. I bought the MacBook and sold my Mac mini. Prior to selling the Mac mini, I decided to format an old hard drive that I had, which was a 160GB hard drive. My plan was to sell the computer with the 160GB HDD, and keep my 750GB HDD. I know my fair share of computing and repair, so I replaced the hard drive myself, and reinstalled Mac OS X ML on the 160GB HDD. I installed the OS via external SATA to USB connection, and it booted up perfectly through that connection to my Mac mini. Then, when I took out the 160GB HDD, my computer booted to my priority internal drive, which was the 750 GB HDD, that I'm having problems with currently. It booted up perfectly, and all of my information was on it. So, at that point, seeing that everything was flawless, I extracted the 750GB HDD, from inside the computer and replaced it with the 160GB HDD, which I formatted, reinstalled ML on, and was planning on selling it with. The 160GB HDD booted perfectly and everything was working on the Mac mini, but then, I plugged in my 750GB HDD via USB connection, to see if my files and everything was still there, I got a message saying, "The disk you inserted is not readable by this computer" and it gave me three options underneath, which were: "Initialize...", "Ignore" and "Eject". I pressed on initialize, and tried to do everything that I possibly could, without formatting it, and all of the options like "Verify Disk" and "Repair Disk" were "grayed out", if you know what I mean. I tried plugging it into all 5 USB ports, but I got the same message. It was recognized in Disk Utility, but not in Finder. So, I sold the computer with the 160GB HDD that was working fine, but now I had another dilemma which was why my 750GB HDD, isn't showing up in Finder. I can hear the HDD spinning when I plug it in via USB. This Hard Drive has run Mac OS X Lion and Mountain Lion on it, I've never installed Windows on it. So, it was properly formatted for a Mac. Now, I went out and bought the MacBook Pro with Retina Display that I needed, and I tried doing the same thing, which was plugging it in via USB, and seeing if Finder would pick it up. Still, nothing. I ended up with the same message. Here are some reference screenshots, of what I'm getting exactly.
I've called Western Digital, and they told me to try booting up the 750GB HDD, in an older Macbook Pro, to see if it will boot, and recovery all of the files from there. The problem is, I don't know anybody with an older MBP. I called Best Buy and they said that they could take a look at it, but I would truly prefer by fixing this on my own, without having to pay them. That would be my LAST resort. I'm aware that I can't boot up the 750GB HDD in my new MBP w/ Retina because it can only carry SSD. So, I'm basically puzzled. If anybody could help me out, it'd be greatly appreciated. Like I said before, I'm a graphic designer, and I'm in desperate need of the files that were on my 750GB HDD. Thanks.

I describe how you fix it here
https://discussions.apple.com/message/21995208#21995208

External hard drive not showing up in finder

Hi,
I have a LaCie Rikiki USB 3.0 1TB external hard drive for more than a year or so (probably longer than that). The hard drive has 2 partitions with one formatted as Mac OS Extended (Journaled) <named MAC> and the other MS-DOS (FAT) for windows <named as FOR WIN>.
The MAC volume has been working fine yesterday then suddenly it just started to transfer files very slowly and had problems unmounting when I am done transferring files saying it is in used by an application when it is not. So I had to force eject the the MAC volume while the FOR WIN volume ejected fine. However, here comes the problem.
Once I reconnected the external hard drive, it does show up in disk utility but not in finder. Also, the FOR WIN volume showed up as disk1s2 in disk utility. I tried using disk utility's verify and repair disk and couldn't fix the FOR WIN volume so I gave up on that since I don't have any important files in that volume. On the other hand, I could run verify and repair to get the MAC volume mounted. Through that I could get some files copied but soon finder hangs on me and wouldn't open even after relaunch which led me to disconnect the drive by just unplugging the USB. Now when I connect the drive, it again shows up in disk utility but not mounted and when I try to use the verify and repair all I get is:
Verifying Volume "MAC"
checking file system
Error: This disk needs to be repaired. Click Repair Disk.
Verify and Repair volume "MAC"
Checking file system
Volume repair complete
Updating boot support partitions for the volume as required
and it's stuck at "updating boot support........" I've let it ran for like 6 hours and it's still at that stage. Had enough, closed disk utility and reconnected the harddrive and it's still the same showing up in disk utility but not mounting.
Could anyone please help? Thank you!

tonydenson wrote:
That's great thanks. cmd-shift-c brings it back.
then it should also show up on the desktop. go to finder preferences->general and check the boxes to show external and CD drives.
Incidentally, I now have the opposite problem, I can't eject it. I get the message that the disk is in use, try quitting applications. I quite often get this with mounted drives or flash drives. Is there any way of finding out which particular application has a given device open ?
sometimes spotlight keeps drives busy.
you can see what's doing it by running the following terminal command
sudo lsof /volumes/lacie

External hard rive not showing up in Finder

I have done back-ups with this external drive (OWC Mercury Elite Pro) before without issue. Then a few weeks ago it doen't appear in Finder. I have done permission repairs and verification on the iMac. It says all is fine. I have disconnected and reconnected the hard drive. Rebooted. I went into Time Machine to see if there was any options there but it is not showing anything. It's connected via a firewire (FW400). What do I do?

Is the OWC turned on? Is the power connected? Are the wires secure?
(Just eliminating the obvious first)

External storage device not showing up in finder

I have an imac with an external storage device for back-up. Up to now when I turned on the device it would show up in Finder. Now it's not. I have checked the connections (firewire), restarted the computer but it's not showing up. What should I do or try?

TRY THIS SOLUTION, EASY!
I'm a GOOD mac user. Not a genius, but pretty good, used it for years.
BUT SOMEHOW THIS ESCAPED ME:
In the finder, on the left side, scrol down to DEVICES.
Mouse over slowly to the right of that word and it says SHOW/HIDE.
Well.. Mine were hidden!
That's it!

External hard drive not accessible, but visible in Disk Utility

Hello All,
I recently did a clean install on my iMac, and I cannot access my external hard drive through Finder. The system does detect the hard drive in Disk Utiliy, however Finder cannot see it. I also tried About this Mac > More info > Storage and it does not show up there. I checked my Finder settings per other threads and Finder is set to show all HD's.
The Disk Utility allows me to "Eject" the drive without any problems, but I cannot access anything on it.
When I plug this in Windows, I hear the Windows USB chime. I do not think that the HD went bad because it has not worked since I did a clean install on my iMac, and of course, all my documents are backed up to this drive.
Any help will be greatly appreciated.

There is recovery software such as FileSalvage which may be able to find something.
http://subrosasoft.com/software/filesalvage
You can download a demo copy which will tell you what it will recover if that appears worth while you must pay for to recover the files.
You are going to need another disk for FileSalvage to recover the files. If should be at least as large as the disk being recovered.
Allan

WD Elements not showing up anywhere but Disk Utility

Ok so I got my MacBook Air and WD Elements External HD for Christmas 2013. I have been using both nearly everyday since then and they've been working perfectly, no faults. Except this morning, when I plugged in my HD, I found that I couldn't access it at all, but it showed up in Disk Utility. I really need to get this problem fixed, with out losing any of my files. This HD has all of my files on it, including all of my photos. It is 1 TB. Thank you.

First, just to make sure, Go to file at the top of the desktop under file/ preferences/ and see if show disks are still checked. If so run disk utilities if you haven't already done so, repair the disk and the preferences. See if that helps.

Apps on iPhone 4s will not show up on my screen and when viewed in the app store the option to open is there but, nothing happens?

I've bought several apps before that work fine. All of a sudden I try to download yelp and it says it is works then it's not on the screen and I can't open it in the downloads section. Any ideas on what to do???

Hi there anaqeed,
I would recommend taking a look at the troubleshooting steps found in the article below.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.

Hello. I have a macbook pro 2011 that originally came with os lion (on the computer not a disk). What I did was I downloaded Os Mountain lion. There was nothing wrong with it but I just feel the battery life is too short. So what I did was I tried to do s

Hello
I have a macbook pro 2011 13" that came with OS Lion (integrated not on a disk). I recently bought OS Mountain Lion of the app store and it is working fine. However I was a bit dissapointed in the battery so I decided to try and downgrade and completely failed, I froze the computer and when I restarted it it did not work. I went into recovery system and erased my disk and all that and went to re-download my OS. I was expecting to get the option to re-download Lion but instead I could only re-download Mountain Lion.
My question is since my computer originally came with Lion can I reset my computer so I get OS Lion back instead of OS Mountain Lion?
Thanks for any help. Any answer will be appreciated even if it is saying it is not possible.

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
    1.    Select Disk Utility from the main menu and click on the Continue button.
    2.    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
    3.    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    4.    Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Kappy, a pretty wonderful and very knowledgeable man, has tip for that which I have copied and pasted above

My external HD is not showing up on finder, disk utility or system information.... Hd is working fine on windows computer so there is nothing wrong with it...Help!

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