MY EXTERNAL SPEAKER PORT IS NOT WORKING for hp envy

 MY EXTERNAL SPEAKER PORT IS NOT WORKING .WHEN I CONNECTED TO A EXTERNAL SPEAKER ,THERE WERE NO SOUND AUDIBLE.SO WHEN I DISCONNECTED THE CABLE FROM PORT,I WAS ABLE TO HEAR WITH THE IN BUILT SPEAKERS.EXTERNAL SPEAKER IS I GOOD CONDITION.I CHEKED WITH MY HEAD SET ALSO.IT WAS NOT AUDIBLE.MY LAP IS HP ENVY .KINDLY HELP

Hi ano87, welcome to the HP Forums. What is the model or product number? What version of Windows is installed?
Guide to finding your product number
Which Windows operating system am I running?
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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