My external usb mouse no longer works on my dv7-3085dx.

My HP Pavilion dv7-3085dx, running Windows 7 64-bit, is having issues recognizing the external usb mouse. Normally the mouse will work a few seconds to minutes before the computer makes the sound that the usb has been unplugged (even thouugh it has not) I have tested the mouse on all the usb ports and on several other computers to make sure it wasn't an issue with the mouse cord. Furthermore, I have tried using several different usb mice with the same results. I have also tried using other usb devices on my laptop (e.g. usb storage devices and cooling fan) with no issues to their performance and no usb device disconnect sound. Any help would be greatly appreciated as using only the touchpad makes gaming more of a challenge than I'm ready for.

Hi,
As per the issue you have mentioned it seems like the HID compliant mouse had been disabled .
Try to open device manager (Click on start type in device manager in Search programs and files click on device manager ) and that will open new window device manager go to Mice and other pointing devices click on the small arrow next to Mice and other pointing devices check to see if there is a down arrow on HID-compliant mouse if found right click on it and click on enable which will enable the Usb mouse
If you find the above steps help you resolve the issue please click on kudos.
I work for HP

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***disclaimers***
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Hi Trukntigger,
Thank you for visiting the HP Support Forums and Welcome. Thank you for sharing your findings we appreciate you taking the time to post.
Have a great week.
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