My F4280 printer is not working. It will not pick up the paper. I cleaned all the rollers

I have checked for a paper jam or piece.  All is clear.  I cleaned the rollers front and back as instructed, still not working.  Now a skinny plastic piece fell out (like the inside of a pen) and I have no idea where that came from.  Can anyone help with this situation?

Yes that is an older printer. Do you have the user manual? Should be on the software disc. If not go here to get the user manual:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lang=en&lc=en&product=303753&task=&
That may offer some help with the faxing question.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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