My Facebook and Safari are now "stuck". I can't scroll and the screen is darker that normal.

My Facebook and Safari are both "stuck". I cant's scroll or open anything plus the screen is dark (not black). What did I do?

Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History). Then try closing the app completely : from the home screen double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it (and Facebook app if you are using that and not accessing it via Safari), and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

What version of Mac OS X?
What home page?
What browser?

I have purchased apps for my ipod touch and they are not loading properly. They appear on the screen, however when I touch them, they do not load and bounce back to the main screen. Any suggestions on how to fix?

I have purchased apps for my ipod touch and they are not loading properly. They appear on the screen, but when you touch them, they do not open and bounce back to the main screen. Any ideas on how to fix?

Try the basics from the manual:
restart.
reset.
restore.
iPod touch User Guide (For iOS 4.3 Software)

Idropped iPad and volumn control now stuck. Can I at least get volumn control window in middle of screen to go away?

I dropped my iPad and volumn control button is now stuck. Can I at least get volumn control window in middle of screen to disappear?

Your warranty is actually one year - the 90-days is only for free telephone support - but the warranty would not cover damage due to the iPad being dropped. I doubt there's anything you can do to fix the rocker, so you'll probably need to pay to get the iPad exchanged (by Apple) or repaired (by a third party repair service).
Regards.

I just downloaded Mountain Lion on my Macbook Pro. Firefox and Safari are showing up in HTML (I think) and many web pages are garbled and unreadable.

I just downloaded Mountain Lion on my Macbook Pro 10.8.2 Now Safari and Firefox are not functioning right - sites are garbled, show up as bulleted blue phrases, don't react. I am trying to search train tickets in Paris and can't do it. My e-mail (Shaw) defaults to HTML and I cannot access the Bay site through e-mail. Help.

Please read this whole message before doing anything. This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it. Step 1 The purpose of this step is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.” While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin. Test while logged in as Guest. Same problem? After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it. *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing. Step 2 The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

I just updated to 25.0 and I noticed the History drop down menu has been simplified and Back, Forward and Home are now gone. Can these be restored?

I am running on a Mac (Lion) with FF 25.0. I typically hide the toolbar because I like to max out my screen space without having to go into full screen mode. So I typically use a custom keyboard command to navigate forward and back during my browser session, but occasionally the keyboard command fails and the page is unresponsive. In the past all I had to do was go up to the History drop down menu and choose "Back" or "Forward". I would also use the "Home" selection to get back to my homepage. But ever since I updated to 25.0 those selection are now gone from the History menu.
Is there any way to restore them? And are they gone for all users (was this a global change) or are one of my add-ons simply not playing nice and causing this problem? TIA!

On WinXP Back, Forward, and Home was last in the Firefox 3.6 versions and disappeared as of Firefox 4.0 - and hasn't been seen since.
Doesn't the Mac OSX versions of Firefox have Back and Forward in the context menu (right-click), as Windows and Linux versions do?

HT5624 My husband just got an iPhone also, can we have separate iCloud accts? All my contacts and appointments are now on his phone too.

My husband just got an iPhone also, can we have separate iCloud accts? All my contacts and appointments are now on his phone too.

I had the same problem too.
Yes, you can go apply for a new AppleID, which would be <your account>@icloud.com.
Then put this new AppleID into the icloud account field.
After this action, you will not be seeing the same contacts and appointments.
But for the itunes store, you still can use the same AppleID so that you can share purchases.
My wife and I use separate icloud accounts, and then we use a 3rd appleid for our itunes store. This allowed us to have separate contacts but still share itune purchases.

How can put photo comment in Facebook in safari or other browser, am using ipad 4 and this was working perfectly but unfortunately it's not working now..the attach photo feature is there but can't attach, please help me in this

How can put photo comment in Facebook in safari or other browser, am using ipad 4 and this was working perfectly but unfortunately it's not working now..the attach photo feature is there but can't attach, please help me in this

How can put photo comment in Facebook in safari or other browser, am using ipad 4 and this was working perfectly but unfortunately it's not working now..the attach photo feature is there but can't attach, please help me in this

Upgraded to 4.2 and now Mail and Safari are VERY SLOW...

For some reason since I upgraded to 4.2, both my email and safari are MUCH slower than they were before. Web pages take longer to load and when the Mail program checks for mail it takes forever. I checked out our internet connection (cable modem and Airport Extreme) and the connection is still very fast using our computers. This slowness issue is ONLY with the iPad. Has anyone else noticed internet speed issues with 4.2? ; Is there any solution? I have tried switching on and off the wifi option on the iPad and even restarting the unit but nothing seems to help.
Thanks!
Steven

Hi Steven,
Tap Settings / General / Reset / Reset Network Settings.
Restart your iPad. Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.
Sometimes resetting to default factory settings can help a connection issue.
Carolyn

HT1338 hi, my firefox and safari are both having difficulty loading certain parts of web pages. previous to this my firefox would freeze and state that a script was not responding. i would stop the script and reload the page and everything would be fine.

hi, my firefox and safari are both having difficulty loading certain parts of web pages. previous to this my firefox would freeze and state that a script was not responding. i would stop the script and reload the page and everything would be fine. now though the pages just load very very slowly or load leaving out certain pictures and video content. i've tried clearing my cache's and cookies, resetting my browser etc, but it seems like its a system issue as both safari and firefox are having issues. i've run Avast to screen for malware and it came up empty. any suggestions?

10.4.8's been a pain for Networking... not sure of all the reasons though, or whether all the complaints might not be MS working around Bugs/Non-compliance, but at this point I think you should get Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, boot holding down CMD+s, then when the prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
Fixes a lot of problems, and besides, if your Mac ever gets to the point it won't Boot... this is a life saver!
After you run that... let's see where we are.
BTW, several ISPs seem to have trouble with their DNS Servers lately, might try these insead...
208.67.222.222
208.67.220.220

TS1702 I have 8 apps that when I tried to update, are now stuck on "installing" in the box that says update. every time I try to update another app, it gets frozen like this as well. I was able to quit all apps, but these, as they do not respond. Any ide

I have 8 apps that, when I tried to update, are now stuck on "installing" in the box that says update. every time I try to update another app, it gets frozen like this as well. I was able to quit all apps, but these, as they do not respond. Any ideas?

Reset your iPad by holding the home and on/off buttons together for 6 or 7 seconds till the Apple logo appears. Then update your apps one at a time. Do not start the next app until the current one downloads and finishes installing.

Mail and Safari are so slow

Ever since I updated to Mavericks everything is so slow especially launching application, the new Mail application and Safari.
In addition when I click off of the inbox and on to junk and then back to my inbox it takes over a minute to show anything at times.
Safari is so un-responsive. I cant type in a URL without it refreshing to my homepage first and after that it responds so slow. My internet is over 70mb/s I know its not my computer as I have experienced the same problem on my Macbook pro. Even after I refresh the browser and clear it all out. The issue mainly occurs after the application is launched. It seems to take about 5 minutes to warm up?

I justed started my own thread with this:
Installed Mac Updates yesterday 2/27/14. Safari inoperable eating up CPUs
Feb 28, 2014 8:43 AM
I installed the updates to my computer yesterday.Suddenly my ram was getting eaten up and I recently upgraded to 8 gigs. I figured the problem was either Firefox or Chrome. I keep 3 browsers open for work and the add'l ram helped. Usually the offenders are the other 2 browsers. Once I shut Safari I immediately had a huge amt of green/free space. [Excuse my inability to use proper tech terms.] I always keep activity monitor on dock and go by amt of green space open. This was with both Chrome and Firefox open. I reopened Safari and the green space disappeared. I then checked CPUs and found a major amt eaten up by Safari "website content."
Safari was inoperable--completely nonresponsive and as I said it happened after updates last night. Any suggestions from the community?
In researching forums for this issue one user suggested downloading EtreCheck and posting report. Side Note: I reopened Safari so it'd be included in report and it is now working properly. I am still posting report and hopefully someone will interpret it for me in "dummy" language. Thanks!
Hardware Information:
          MacBook Pro (13-inch, Early 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.3 GHz Intel Core i5 CPU: 2 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
          Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 17:6:40
Disk Information:
          Hitachi HTS545032B9A302 disk0 : (320.07 GB)
                    disk0s1 (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 319.21 GB (238.81 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          SanDisk Cruzer 4 GB
                    NYU-FLASH (disk1s1) /Volumes/NYU-FLASH: 4 GB (3.6 GB free)
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple, Inc. MacBook Pro
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] org.eyebeam.SelfControl.plist 3rd-Party support link
Launch Agents:
          [System] com.cisco.anyconnect.gui.plist 3rd-Party support link
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.spotify.webhelper.plist 3rd-Party support link
          [not loaded] net.optimum.iptv.optimumapp.agent.v3.plist 3rd-Party support link
User Login Items:
          None
Internet Plug-ins:
          o1dbrowserplugin: Version: 5.1.5.17733 3rd-Party support link
          AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.1
          Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          googletalkbrowserplugin: Version: 5.1.5.17733 3rd-Party support link
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          AdobePDFViewer: Version: 10.1.9 3rd-Party support link
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Safari Extensions:
          Buffer: Version: 2.2.18
          AdBlock: Version: 2.6.18
          iTube Studio: Version: 2.4.0.61
Audio Plug-ins:
          iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
          Flash Player 3rd-Party support link
          Java 3rd-Party support link
Old Applications:
          None
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              17%          WebProcess
               3%          WindowServer
               2%          EtreCheck
               1%          mds
               1%          Google Chrome
Top Processes by Memory:
          811 MB          WebProcess
          532 MB          firefox
          221 MB          Safari
          188 MB          Google Chrome
          123 MB          mds
Virtual Memory Information:
          2.40 GB          Free RAM
          4.04 GB          Active RAM
          283 MB          Inactive RAM
          1.29 GB          Wired RAM
          2.07 GB          Page-ins
          370 MB          Page-outs
Mac Pro, Mac OS X (10.7)

TS1369 Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.

Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.

I am having the exact same problem. My ipod has been stuck in disk mode for over two hours and now itunes is frozen.

Probably asked and answered a million times but my laptop died and my boyfriend and i are now sharing a computer when i went to back up my contacts i ended up with all of his! Is there a way to get them off and how do i prevent this from happening again?

probably asked and answered a million times but laptop died and my boyfriend and i are now sharing a computer when i went to back up my contacts i ended up with all of his? Is there a way to get them off without deleting each one? Also how do i prevent this from happening again? can someone direct me to some info on multiple phones on one itunes i am lost.

Hey there 79usma79!
I have a couple of articles for you that can help you troubleshoot the issues you are seeing with iTunes on Windows XP. The first is a general troubleshooting article, which can be found right here:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
This article can help you find out if there are any conflicts between your copy of Windows XP and iTunes, and can tell you what to do if there are. Before going down the troubleshooting route though, you should take a look at this article, which can help you back up your entire iTunes library to an external hard drive, so if this issue is recurring, you will be able to restore from that backup and will not have to worry about losing your playlists or music again:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
Thanks for using the Apple Support Communities!
Cheers,
Braden

Loading youtube videos crashes my browser - both mozilla firefox and safari. Now I can't get firefox to load any page, although safari still works. It started when I clicked on a youtube link on FB 2 weeks ago. Any ideas, anyone?

youtube is crashing my browser - both firefox mozilla and safari. Now I cannot load firefox browser at all, but safari still works - except for youtube, which immediately crashes it....any ideas, anyone?

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

My Facebook and Safari are now "stuck". I can't scroll and the screen is darker that normal.

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