My FaceTime HD camera has stopped working on my 2013 11" MacBook Air.
Recently, my FaceTime HD camera has stopped working. The green LED indicating that it's on will turn on for a second, then turn off. The camera is never activated, and it constantly repeats this cycle. I contacted Apple for help after I had tried repairing permissions, resetting the SMC, and reinstalling the OS as a last resort. I don't know what to do at this point. I'm running Mac OS X Mavericks, and the camera had no problems with the OS. The camera has just suddenly stopped working. Can anybody please help?
See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.
If that doesnt pass,
Suggest looking here, much success has been found:
http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4
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Hello esenglish,
Thanks for using Apple Support Communities.
For more information, take a look at:
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My macbook (purchased in 2007) Mac OSX Lion 10.7.5 camera has stopped working - tried on Skype, Facetime, and Photobooth. Any ideas how to fix this?
If restarting doesn't fix, use the relevant suggestions from Apple's How to Troubleshoot iSight. If nothing else there works, the repair by an Apple-Authorized Service Provider suggested there and by spudnuty will get it sorted.
(Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
Message was edited by: EZ Jim
Mac OSX 10.10 -
HT1338 built in camera has stopped working, how can I update or reinstall the drivers
Built in camera has stopped working, how can I reinstall the respective drivers?
Here are my best suggestions for your camera problem, Stephen:
• If you have not already done so, shut down Mac, restart,
and try again. If the camera still does not work, continue.
• Try ALL relevant suggestions from Apple's Troubleshooting
article: http://support.apple.com/kb/HT2090
(Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
If you need to use the "reset" suggestion, use the correct reset for your Mac.
• Use your Mac's Disk Utility to repair permissions and then
download and apply the latest Combo Update. For your Mac OS,
the current version is at http://support.apple.com/kb/DL1640
• Repair permissions again immediately following the system restart
that completes the Combo update.
Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of the camera.
• If nothing else resolves your problem, yours is likely a hardware issue.
Unless you have a current backup, make one now.
Then use the final "Troubleshooting" suggestion:
"... contact Apple or an Apple-Authorized Service Provider for service."
Message was edited by: EZ Jim
Mac OSX 10.8.3 -
Satellite T130: inbuilt web camera has stopped working
Hi, I have the same problem of the question bellow, like I have looked around and I was not able to find the answer I need.
I have a Satellite T130 and, suddenly, the inbuilt web camera has stopped working properly. A blue light is on, but there is no image. What can I do?
Thank youHi,
the blue light is beside the web cam, on the top of screen. But this light is on when I try to use the web cam in anywhere, like Skype, Msn or even in programs in the computer that only take a pictue or make a video of you, without ineternet (I do not know the name of this program). But it seems that computer and the programs recognize the web cam, because there is no messages when I turn on the web cam.
In Skype settings is the same, there is nothing wrong, there is no different message. The only thing is when I try to take picture a message appears: "failed", but the video seems to record normally, although everythng is black.
Could you understand what I meant?
Sorry about my english.... -
My built in camera has stopped working since Skype...
Since recent Skype updates the camera has stopped working - but it works in other applications. I am running on Windows 7 - do I need to uninstall and load n older version - anyone else suffering these problems?
Solved!
Go to Solution.You didn't state what camera you are using. There have been some issues with Dell XPS models. If that is the case, the problem has not been resolved as of yet. You can try downgrading to an older release to see if the camera works once again.
You have two options to try to resolve this:
1. Try 3rd party software like manycam (manycam.com). See if your camera works in the manycam software. If it does, select the manycam virtual driver in Skype and see if your camera still operates with the latest release. If you go this route be sure to do a custom install to install only the main program.
2. Your other option would be to revert/downgrade to a prior release or a version that exists to address video/camera compatibility issues like the Skype special version:
Skype 6.3
http://download.skype.com/msi/SkypeSetup_6.3.0.105.msi
Skype Special Version (6.1.999.130):
http://www.skype.com/go/getskype-sse
Depending on which versions work may determine if the compatibility issue was introduced in the newest versions or if you camera is not compatible with the new way video is rendered (Skype 6.2 and above). -
Why has my camera stopped working on Skype on my macbook air after running a software update to 10.8.5?
See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.
If that doesnt pass,
Suggest looking here, much success has been found:
http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4 -
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Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
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* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
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After updating to ios 7, my front-facing camera has stopped working on my ipod touch 5th generation. I have tried doing a full restore to factory settings, resetting data settings, turning it on and off, and all the basic things. Here are a few pictures:
This is with the rear-facing camera, it works just fine.
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I like srsly need to get my front camera working. Thanks
I am also using iOS 7.1 beta.Likely a hardware problem as other has experienced the same problem
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
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If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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I have not changed any of the settings, but this week my iCloud (mobil me) mail account stopped working in Outlook on my MacBook Air. I still recieve email, but it will not send anything. Can someone help me with the account set-up for iCloud mail in Outlook for Mac 2011?
Please see: https://discussions.apple.com/thread/5383205?start=15&tstart=0
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I'm in Las Vegas and my FaceTime has stopped working after 2 days
Do you have a good wifi connection?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
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http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
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Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
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http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
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http://support.apple.com/kb/TS3970
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http://www.ehow.com/how_10033185_block-someone-facetime.html
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https://discussions.apple.com/message/19087457
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http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
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Setup bootstrapper has stopped working Office PP 2013
I have downloaded the Office Pro Plus 2013 ISO from our licensing site. The ISO is good as i was able to install the suite on a 2008R2 XenApp 6.5 server.
However every time i try to install it on my windows 7 SP1 64bit PC i get the error
"Microsoft Setup Bootstrapper has stopped working"
This is in the event viewer:
Fault bucket 3355664129, type 5
Event Name: OfficeClassicSetup
Response: Not available
Cab Id: 0
Problem signature:
P1: 15.0.4420.1017
P2: OSETUP.DLL
P3: 15.0.4420.1017
P4: 0x80004005
P5: Unspecified
P6: 835EB42B
P7: 0x80004005
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: a69e6953-55e2-11e2-b617-d4bed90d8d01
Report Status: 0
I have done some Google searching and tried all the suggestions.
Ran all windows updates. Uninstalled Office 2010. Burned the ISO to CD and tried.
2013 has never been on my computer before as far as im aware. I had someone else try in the office on their laptop with the same results....
Any thoughts?
Systems AdministratorHere is the XML view of the event
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider
Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated
SystemTime="2013-01-22T21:38:37.000000000Z" />
<EventRecordID>21769</EventRecordID>
<Channel>Application</Channel>
<Computer>PC1030016593.domain.com</Computer>
<Security
/>
</System>
<EventData>
<Data>3355664129</Data>
<Data>5</Data>
<Data>OfficeClassicSetup</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>15.0.4420.1017</Data>
<Data>OSETUP.DLL</Data>
<Data>15.0.4420.1017</Data>
<Data>0x80004005</Data>
<Data>Unspecified</Data>
<Data>835EB42B</Data>
<Data>0x80004005</Data>
<Data
/>
<Data
/>
<Data
/>
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Systems Administrator -
Built in web cam has stopped working - Satellite A200
The built in webcam on my Satellite A200 stopped working yesterday and I dont know why. I have not installed any new software recently but it is not recognized when I use Skype or any other program. When trying to use the camera, an error tells me no camera is recognized or it is switched off.
I have uninstalled the driver and reinstalled several times but it has not helped.
Please, does anybody have any ideas? (OS Vista).Hi
Sorry but it is not easy to say what is wrong there. I recommend you to roll back OS to earlier time using system restore tool. I am pretty sure you will be able to use cam again.
I have cam on P200 and use it with Skype without any problems. I really hopr you will be able to solve this.
Good luck! -
Built In iSight camera has stopped working on 27 inch iMac and 27 inch LED.
The camera's on my 27 inch i7 imac and 27 inch cinema display all of a sudden just stopped working. I checked in the system profiler, and both show that
they are connected. When I try video chat in iChat the green light comes on and connects like it's a one way video chat... when I try and switch to the display monitor's iSight the green light switches to the other monitor, but the camera is still black... I tried this with Facetime, Skype, and Photobooth, all nothing... Any insght into this would be great. I'm thinking that it could be an internal hardware problem with the machine... Logic or Motherboard....
Any info would be helpful
thank you
FBuilt-in iSight cameras
These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
See if the issue is application-specific.
Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
See if the issue is user-specific.
Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
Find out if the computer recognizes the iSight
Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
Reset SMC or PMU
Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
source: http://support.apple.com/kb/ht2090
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