My FaceTime is frozen I can see the other person but they cannot see me

My FaceTime is frozen, I can see the person I am calling but he cannot see me. 

I have exactly the same problem!!! I have an iPhone 4 with iOS 6.1, and I think that my problem started when I updated to last version (6.1) of iOS. I have done everything you tell and, like you, my iPhone has not been damaged by a drop or water. Please help because I'm desperate!!!

Similar Messages

  • TS3367 Using FaceTime between 2 iPhone 4s I can hear the other person but we only see ourselves, how do we see the other person

    Using FaceTime between 2 iPhone 4s I can hear the other person but we only see ourselves, how do we see the other person

    Once the connection is made you should automatically see the other person full screen, with a small inset picture of yourself.  Normally you only see yourself full screen after you initiate the call prior to the other person accepting it.  Are you both connected to wi-fi and are you initiating the call by tapping the FaceTime button on the other person's contact?

  • Can't see the other person, but they can see me. A...

    i was wondering if it is possible, this person i believe uses a Android or Iphone, for the camera to be turned off for video chat? I can never see the other person but they can see me - and i can see myself during the video chat. My video which they see i also see takes up the whole screen. This issue also is the same for when i use Windows and video chat with this person.

    Hello pfierrobb:
                You have to enable it in SKYPE.  Open up Sykpe click on tools then select options . When that windows opens select video settings. Then you well see select webcam click on White box select your web cam choices. Windos 7 HP computers it is called HP web camra filter. I just close out the filter stuff if I am not using it during chat session. Some HP computers call it cybrlink web cam.  If your web cam isn't listed yet the web cam still works in other applications your Skype software might be corrupted. Just uninstall Sykpe and reinstated it back with a new copy download  http://www.skype.com/en/download-skype/skype-for-computer/   If you are still having issues please let us know. Thank you frrw. 

  • When I make a call I can hear the other person but they can't hear me?  Tried everything.

    When I make a call, I can hear the other person but they can't hear me?  Tried everything.  Took it to the local ATT store and all they could tell me is it shouldn't be happening and to take it to an apple store?  Any ideas?

    Try to isolate the issue. Use earphone and if the issue still happens then it might be the phone issue.
    - If earphone works fine then it may be the mic on the iPhone. Try cleaning the debris on the iPhone. Finally a restore of the device and try to set it as a new device. Tha will isolate if it is a software or hardware issue.
    - You can take the phone to Apple store once you have tried all this.

  • When I make a call, I can hear the other person, but they can't hear me. If I put it on speakerphone, we can both hear each other fine. What is wrong?

    When I make a call, I can hear the other person, but they can't hear me. If I put it on speakerphone, we can both hear each other fine. What is wrong?

    take a look at the link
    Iphone: hardware troubleshooting
    http://support.apple.com/kb/TS2802

  • TS1630 I can't speak into my I phone 3G... I can hear the other person, but they just can't hear me.. Recently I tried to unscrew the bottom of my iPhone, is that maybe the reason? Also, my home or lock botton doesn't work.

    I can't speak into my iPhone 3G. Others can hear me, and I can hear music when I want, but I just can't speak into it. I was recording a video a few days ago and
    I couldn't hear the video, but the image was still on the screen. A while back I tried to unscrew the bottom of my iPhone so I could see the lock button because it wasn't working. Is that maybe the issue?

    Hi Friend,
    Look at this: http://support.apple.com/kb/TS1630?viewlocale=en_US&locale=en_US
    Hope it helps

  • After last OS update, my iPhone 4 is dropping more calls or I can hear the other person but they can't hear me

    My signal (ATT) on my iPhone 4 seems to have gotten worse since the last OS update.  In addition, frequently during a conversation, we can initially hear one another then they stop hearing me speak although I can hear them perfectly clear.  Is this happening to anyone else?  Is there anything I can do to correct.  The problem seems to be getting considerably worse.

    Hi delfin8pr,
    If you are having microphone issues on your iPhone, you may find the following article helpful:
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    Regards,
    - Brenden

  • Can't see the other person, but they can see me. o...

    just installed the app today on an galaxy tab 4.
    i looked at all the settings in hope to find my soulutuion. i can only see myself during the call? they can see me as well. i would like to see them. but how?

    just downloaded this for my galaxy s3 with the same exact results? am i missing a setting somewhere?

  • How come when I place a call through FaceTime on my iPad I can see the other person and they can't see me?

    How come when I place a call through FaceTime on my iPad I can see the other person and they can't see me?

    Is your camera sitched on?
    Using FaceTime
    http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367

  • Using facetime i cannot see the other person but i can hear

    USing facetime the other person cannot see me but can hear me, why is that?

    Hey Fantastic- 13,
    Thanks for the question. It sounds like your FaceTime connection may be experiencing issues. The following resource should help you troubleshoot:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367
    Thanks,
    Matt M.

  • Our iPad camera has switched off. When Skypeing we can see the other user but they can only hear us.

    During a recent Skype session our iPad in England stopped sending images as if the camera had been turned off. My family can hear and see me in Australia, but I can only hear them in England. Does anyone know if there is a settings button or something that might accidentally have turned the camera off? Thanks Glen

    Try closing the Camera app:
    1. Double-click the Home button to reveal the Task Bar
    2. Hold down the Camera app for a second or two until you see the minus sign
    3. Tap the minus sign to close app
    4. Tap area above Task Bar to return to Home screen
    If the above doesn't solve the problem, do a reset:
    Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider

  • I am using AIM in ichat and i can see the other person but cant hear them

    They can see and hear me and ventrillo works for sound as does itunes and game so its not, systems/sound or i wouldnt have sound at all

    Hi,
    Devices do have to be Set in System Preferences > Sound > output tab AND in iChat Menu > Preferences > Video/Audio section as the Output device (drop down if you have more than one).
    Some Blue Tooth Headsets require that they are set in System Preferences > Sound > Input an Output tabs before setting in iChat.
    If set up already set the iChat to any other output first then set System Preferences (Again) and then return to iChat to make it appear the Blue Tooth headset is being set "last" (As in Last step).
    I see nothing here about iChat http://forum.ventrilo.com/showthread.php?t=39590
    8:31 PM Friday; August 6, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • When making a phone I can hear the other caller but they can't hear me

    No one can hear me when i make I phone call but I can hear them ??? I've tried the voice memo and that seems to work fine !!! Has Any one got any ideas that could help me please ???

    you need to isolate wetyher or not its a hardware issue.
    make a voice memo. (if there is sound then, your bottom mic is fine.)
    Make a video (if there is sound then your speaker mic is fine.)
    if those dont work restore to factory settings and setu p as new, if the issue persists, setup replacement
    if you have sound, try resetting your network settings. (settings general>reset>reset network setting THIS WILL DELETE ANY SAVED WIFI PASSWORDS.)

  • When maximising the window in Facetime, my camera stops working and the other person cannot see me. Any solution?

    Hi there, since I installed Mavericks, when I am having a video conference with Facetime, and I maximize its window, the other person stops seeing me (my camera turns off.
    Is this a bug? or do we have any solution to this annoying issue?
    Thanks!

    Hi cpfrances,
    Thanks for using Apple Support Communities.  This article has some steps you can take to isolate and troubleshoot the issue with your built-in iSight camera:
    How to Troubleshoot iSight
    http://support.apple.com/kb/ht2090
    Important: Follow these instructions in order. Test the camera between steps to see if the issue is resolved.
    Built-in iSight cameras
    These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
    See if the issue is application-specific.
    Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
    See if the issue is user-specific.
    Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
    Find out if the computer recognizes the iSight
    Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
    Reset SMC or PMU
    Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
    If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
    Cheers,
    - Ari

  • My iPad screen has gone black.  I have tried resetting it with the sleep and home buttons and it only flashes the apple on the screen for a nano second and then it goes black again.  I can even hear notifications arriving, but I cannot see anything...

    My iPad screen has gone black.  I have tried resetting it with the sleep and home buttons and it only flashes the apple on the screen for a nano second and then it goes black again.  I can even hear notifications arriving, but I cannot see anything...I'd rather not reset it to the factory settings as I have a lot of things I worry about using.  Either way seems to me that the system itself is working since I can hear it working, but its the screen that isn't.  It has not been dropped and has been in a case for years!  Please help!

    When the power is on and I press the home button, I can slide my finger where the slider bar "would be" and it makes the noise as if its "opening" flashes a blue screen then returns black...

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