My facetime not working

my Face time not working

Hi Go to Settings FaceTime make sure it is on ie Green Have you got iOS 8.1 if not upgrade software. Cheers Brian

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FaceTime not working on my Macbook Pro. I am able to sign in successfully and add contacts. When I try to call a contact with an iPhone, its connecting then fails. When someone try to FaceTime me,I try to access but it says connecting then fail

FaceTime not working on my Macbook Pro. I am able to sign in successfully and add contacts. When I try to call a contact with an iPhone, it says connecting then fails by ending automatically. When someone try to FaceTime me,I accept but it says connecting then fail. I only have a MacBook Pro to FaceTime and not an iPhone. I was informed that I should be able to FaceTime from my laptop via video call without an iPhone.
Please advise.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
1. The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
2. Connect to a different network, such as a public Wi-Fi hotspot, and try again.

Facetime not working my iphone 4s

hi sir
i'm using iphone 4s (ios 7)but facetime not working my iphone so pls clear the issue,

You're welcome.
Here are some artikels
Using FaceTime: http://support.apple.com/kb/HT4319
Troubleshooting FaceTime: http://support.apple.com/kb/TS3367

Why is FaceTime not working in UAE

Why is FaceTime not working in UAE ?
Also is iMessage working ? In UAE ?

OMG... Your answer doesn't help.
I am using Mac for 25 years and supported so many users that I do understand what the word Help means...
The fact that a gov doesn't allow the use, doesn't mean it is also not allowed worldwide and the telephone is supposed to work worlwide, be sold in another country one day where Facetime is welcome.
North Korea doesn't not allow cellphone, so it must be bad to use it there, isn't it?
By the way I have the solution via http://www.macworld.com/ forum but it is not allowed so... in mp the answer you will get, young Padawan, just if HELP is required.

Facetime not working on new OS 10.8.5

facetime not working on new OS 10.8.5

Was the outside source the link at the bottom of this page? If so, that did not work for me.
http://https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html #

IMessage and FaceTime not working on Mac Pro and message stating to contact Support came on

iMessage and FaceTime not working on Mac Pro and a message stating to contact Support came on with a verification code. It was working on 8/29 but stopped on 8/30. When I called support to even speak with anyone they wanted $19. I don't want to pay $19 for an Apple problem. I cleared my key chain, also reset my apple ID password but still not working. Works fine on my iPhone.

There is no official public documentation of that error message as far as I know, but according to reports, it can mean (at least sometimes) that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a free service.
Otherwise, do what the error message tells you to do. According to reports, you won't be charged for the call if you select "Apple ID" as the product you need support for, and cite the customer code in the alert as the "validation code" to the support representative.

FaceTime not working on iPhone 4 to iPod Touch

It was working last week and then I updated my phone to iOS 5.1.1 it stopped working.It worked when I tried FaceTiming another iPhone.
Any ideas??

tmacke5,
iPhone 4 facetime not working: Apple Support Communities will offer you some insight regarding your question.

Plz help me my facetime not working and no have facetime app

plz help me my facetime not working and no have facetime app

In what way is it not working?
Which iPhone do you have?
Which iOS version?
Where did you purchase your iPhone?
Any info at all about your issue?

Why is my FaceTime not working?

Why is my FaceTime not working?

Can you explain not working..
That's like going to a mechanic and saying my cars not working.

TS4268 Iphone 4 (Verizon) version 6.1.3 - FaceTime not working

Hi, I have an issue with facetime not working on my iphone 4. It worked fine until a few weeks ago. I have done a "soft restart" (power & home button) on the iphone. I have signed out of facetime and imesage, and then signed back in. I have checked the settings, and everything looks like it's right. The phone number has a checkmark next to it, but is greyed out under "You can be reached by FaceTime at:", but I read that it's normal. The imessage works fine. I do have an ipad air on the same apple ID, could that be it? but it was fine before. I just got the iphone 4 replaced at the Apple store via warranty, because the front facing camera was acting up. What else can I check? What else can be wrong? I do not want to update to the IOS 7.1, because the Iphone 4 will lag in IOS 7.1 update.

There have been a large number of recent reports in the last few days regarding FaceTime. Here is one discussion https://discussions.apple.com/thread/6096640?tstart=0
Note that there are several mentions of the iOS version but many are also reporting the problem even after updating.

TS3367 FaceTime not working on my ipad. Also iPlayer on the ipad tells me insufficient bandwidth and so I presume it is the same problem. However, iPlayer is working well on my Apple laptop and desktop. Any suggestions.

FaceTime not working on my ipad. Also iPlayer on the ipad tells me insufficient bandwidth and so I presume it is the same problem. However, iPlayer is working well on my Apple laptop and desktop. Any suggestions.

From what I read, this issue is affecting mostly users with iOS 6 installed on their devices. If you are able, upgrade to iOS 7. My mom called me yesterday with the same issue, upgraded, then it worked fine for her.
If you are not able to upgrade, you'll probably have to wait for Apple to fix whatever is affecting iOS 6.

FaceTime not working for mac

my FaceTime not working?

Here are some suggestions for getting the best results from this site.
Create a user profile that accurately reflects the type of hardware you're using and your version of OS X, or include that information in your first message.
Give details of the problem. A remark such as "X doesn't work" conveys no useful information. If X did work, you wouldn't be here. Instead, you should post something like this: "I did A; I expected B; but I got C." Include the complete, verbatim text of any error messages you saw, and specify where you saw them: in an application window, a CrashReporter window, a log, or whatever.
Also describe the steps you’ve taken yourself, if any, to try to resolve the issue. If the problem is of recent origin, did you make any changes to your setup just before you first noticed it? Is the problem reproducible or intermittent? That is, does it always manifest itself when you take a certain action, or only at unpredictable times?
Before posting, ask yourself whether it’s likely that you are the the only person ever to have had this problem. If not, search the discussions for answered questions similar to yours. If you found any pertinent information, but it didn't help, give details.

Facetime not working in iOS7

Hi,
I upgraded my iPhone 4 to iOS7 on Sept 18 by downloading it directly to my phone. I backed up my iPhone the night before in case something went wrong, but it all seemed to go pretty smoothly by the time I finally managed to download and install it. When my iPhone turned back on everything was in the proper place (eg. all my apps and settings were still there) but I started having issues with iMessage and Facetime.
iMessage: According to my friends my iMessage was apparently starting multiple threads with people (each from a different email address/phone number linked to my iCloud) but that issue seems to have resolved and messages are being sent normally, from one source.
Facetime: The main problem that I'm still having is that my Facetime is not working and has not since I upgraded. At first it was not even calling people (I was getting the message "Facetime Failed"). I then followed the instructions I found online (eg. http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it) and tried to reset my Facetime settings. I did a hard reset on my iPhone (holding down both buttons at once until it shut off). I also tried to reset the network settings through the General Settings tab. Sometime after trying some of those fixes I switched from getting the "Facetime Failed" message to having a different problem- whenever I would call someone or they would call me and the call would get answered, we would forever get stuck on the "connecting" screen until someone would end the call. I then restored my phone to factory settings (it redownloaded iOS7 to my computer and installed from there via USB cable) and restored from my backup. I was really hopeful that it would work but I ended up in the exact same place (never getting past "connecting"). I then attempted another iPhone restore but this time I tested Facetime BEFORE I restored by backup. This time Facetime worked. However, when I restored the backup I went back to having the same problem again. I have tried to "Reset all settings" but that doesn't do anything at all to improve the situation.
Bottom Line: Since downloading iOS7 I have been having issues with Facetime that resolve when I do a hard erase and restore on my phone but then occur again as soon as I restore from my backup. At first when I downloaded the iOS directly on my phone I was getting the "Facetime Failed" message, but since I have done hard restores on my phone it is now "connecting" forever. On one hand I know I could solve this issue by just starting with iOS from scratch and not installing my backup, but I don't want to lose my photos, messages and personal data from the phone. Is there any other way around the issue? Is there some way to repair the backup or to install some parts of it (the data) but not others? I tried using the program iPhone Backup Extractor but apparently my backup is encrypted and the program can't deal with encrypted files on a Mac (I'm on a MacBook Pro).
Please let me know if you have any ideas or if you have questions about what happened! I really don't want to waste any more time on this than I already have. Plus, I'm super upset because I was one of the people with grandfathered push on my Gmail account via Microsoft Exchange and that seems to have disappeared with the upgrade.
Thanks.

Ok so I resolved it. I set up the iPhone from new and did NOT restore from backup. I added the apps etc back on manually.
FaceTime worked perfectly. So I made a new backup.
I then restored from my previous backup just to check if FaceTime might work and it failed again.
Tried restore backup from PC and from iCloud - neither worked.
I went back to my new backup and restored - perfect.
My advice. Set up as new iPhone. It's a pain but not as much as not having FaceTime.

IMessage and Facetime Not Working - Cannot Log Into Apple ID.

Hello,
Some background: iMessage and Facetime are not working. Both applications are saying that I am not typing in the correct password for my Apple ID. Needless to say, the applications are wrong and I am using the correct password.
Some background:
1) This is an iPhone 5.
2) It is running iOS 6.0.2.
3) I am on Verizon.
4) I am located in the continental US.
5) I have a full e-mail address for my Apple ID username.
6) iMessage and Facetime are both working on my iPad, using the same login information.
7) All other applications that use Apple ID, such as the App Store, are not having this type of log in issue.
8) This issue occurs regardless of whether I am connected to wi-fi or just the mobile carrier, or both.
Troubleshooting I have tried to fix this issue:
1) I have changed my Apple ID password. This did not work.
2) I have changed my Apple ID username/email. This did not work.
3) I have played around with Date/Time setting changes. This did not work.
4) I have reset all settings. This did not work.
5) I have tried hard restarts of the phone. This did not work.
6) I have performed a restore from backup of the phone. This did not work.
7) I have performed a full factory restore of the phone. This did not work.
Apple Support is at a total loss on how to fix this. I have now had multiple frustrating phone support sessions with them with zero results. If you do some searching, it appears there is no way that anyone knows of to fix this issue once all the troubleshooting I have listed above has failed. People have had to acquire brand new phones in order for these applications to work again.
Obviously this is unacceptable.
There are a lot of smart people on these forums fixing tech issues like this. Anyone have any input?

randers4, thank you for the suggestions.
1) I have contacted Verizon and they are not blocking "premium" or 3rd party text messages.
2) The Apple ID login issue occurs regardless of wi-fi network location, or even if I am not on wi-fi at all. Router settings are irrelevant to this problem.
3) I have already played around extensively with date and time settings. This did not fix any issues.
Any other suggestions? I had another call with Apple support and they are of the opinion that I may need to have the phone totally replaced, which is unacceptable unless it is free of charge.

Facetime not working with new update

I updated my Ipod touch with the new operating system and facetime does not work anymore.
I didn't update my husbands and his is working fine.
I checked his options and we have the same set up.
I even turned off facetime to reactivating it, thinking that it would need to be reactived and there is no difference.
I tried to back up to the cloud to downgrade it, but it won't show me the status of the cloud, nor will it let me back up to it.
Any suggestions ?

Your welcome.
It will work but you will have to contact your carrier to get a different plan.
For instance I'm with AT&T on a grandfather plan unlimited data in order for me to use 3G - I will need to update my plan to "shared data plan".
I'm not willing to lose my unlimited data, just to use facetime over 3g when it works on wifi. But that would be up the the user on what they feel is more important.
Hope that clarifies things.

FaceTime not working properly

Hi,
I just recently upgraded to 13" i5 MBP with Lion OS. I noticed that my FaceTime is not working properly. I have an iPad 2 also and I used it most of the time for my FaceTime which is why I didn't notice that the FaceTime of my new MBP is not working properly. I was able to sign in and I tried calling my contacts with FaceTime. On my end it's ringing but on their side it's not. I asked them to call me and it would go to my iPad 2 only. With my old MBP (2009 model), whenever i get a FaceTime call, both my MBP and iPad 2 would starting ringing but with this new MBP, it's not. I can't even connect with anyone. I tried deleting the app and installing it with the lower version but i think the lower version won't work with Lion (there was a camera error). Good thing I was still able to install the FaceTime back to my MBP but I still have the same problem. Is this a hardware or software problem? Please help...I just had this MBP for barely 2 months....
thanks in advance...

There's a whole section on Facetime. If you don't find your answer there, post a new thread in that section.
https://discussions.apple.com/community/mac_app_store/facetime_for_mac

My facetime not working

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