My FaceTime says connecting but is not

My face time says connecting but when I or the other person answers it won't work and remains to say connecting

Hey Mamichula,
Thanks for using Apple Support Communities.
Looks like you are having trouble with FaceTime. These two article should be able to help you get this issue resolved.
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/ts5419
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Have a nice day,
Mario

Similar Messages

  • FaceTime says connecting but never does please help.

    I Have tried to FaceTime my gran from my iPad to her iPad. We both have great wifi connection but when one of us answers it says connecting but it never does. Can anyone help me please. Thank you.

    iOS: Troubleshooting FaceTime Try using these suggestions.. they may work for you but not for me.

  • FaceTime says connecting but doesn't connect.

    when ever i try to FaceTime (on phone and laptop) it says connecting but then doesn't actually connect. I've turned FT on and off but nothing works, how do i resolve this?

    Hello there, splash1994.
    The following Knowledge Base article offers some great pointers and links to similar articles for Facetime on iOS devices as well:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • FaceTime says connecting but never connects on my iPhone 5.

    I have iPhone 5 and all other members on plan have iPhone4. I still cannot connect to FaceTime with anyone except my iTouch (under a different Apple ID) and have done ALL of the updates, trouble shooting, and followed every step to anything related to FaceTime the Apple Community suggested. I am at a loss as to what the problem could be...it says it is connecting but it never does and I have to end the call to get it to stop. They all can connect and FaceTime to each other but not to me or from me. I am running the latest iOS system, latest update on all Apps, checked restrictions, push notifications, you name it. Is any one else having this same issue after all the fix suggestions?? Help please. The closet Apple store is 63 miles from where I live. Thank you.

    Hey allielli21,
    Thanks for the question. I understand that you are experiencing issues with FaceTime on your iPhone 5. It also sounds like you have already attempted a good amount of troubleshooting. I wanted to provide the following resources to you just to double check that any and all troubleshooting has been attempted:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367
    Unable to make or receive FaceTime calls after April 16, 2014
    http://support.apple.com/kb/TS5419
    Thanks,
    Matt M.

  • New macbook, airport says connected but browser not working

    Hi,
    Just got a new macbook.When I connect to the internet the airport says it's connected to the network, but my browser won't work like it isn't connected.I have connected a few times,so I know it does work, but now it won't work at all.
    Don't know what to do!

    Having an internal IP address is essential.
    Go to System Preferences>Network and note the color of the "Dot" to the left of Airport. Red=No connection, Yellow=connected but no IP, and Green=working.
    Double click on Airport and click on the TCP/IP tab. Check to see if you have an IP address. Click Renew DHCP lease. Apply now if it is available. Open Safari and see if it works.
    Let me know what happens.

  • FaceTime says "connecting" but never connects

    When someone calls me, I will recieve the call and can press the green accept button, and it will say "connecting" and will say this for as long as I allow it to until i press "END". And the same happens when i call the person. I have restarted my phone and tried again but it still doesnt work. I have an iphone 5s. Thanks in advance!

    There have been some connection issues reported over the last couple of days. Despite the Apple status page reporting no problems, many report problems in both iOS 6 & 7, while some say that iOS 7 seems to work. It is unknown if Apple is addressing this or not.

  • TS1425 it won't disconnect   it says connected but is not showing up under devices in ITunes

    I Pod is not showing up under devices in ITunes...it is connected to my MacBook Pro and it says connected ...but it is frozen...

    I'm not a Mac user, but do one of the following:
    > Restart your mac.
    > uninstall & reinstall iTunes
    > reset your iPod (if possible)
    > make sure iTunes is up to date.
    This is what I really know, I don't use a mac. If this doesn't help, then sorry.
    Message was edited by: keeferaf

  • Facetime keeps connecting but will not answer

    facetime will connect on ipad but will not answer - "facetime failed" message comes up.
    does anyone know why?

    Read this and see if it helps
    http://support.apple.com/kb/TS5419
    After april 16 all devices using facetime must be updated to a certain level to work

  • IOS 7 GM Bluetooth say connected but does not play.

    I've been using iOS 7 and bluetooth stereo on my iPhone says connected to my Pioneer stereo, but nothing plays, The stereo also says not connected. Has anyone had this bug? I hope apple fixes this before official release because my Nexus 4 connects perfectly. It's an iOS issue.

    Had the same problem connecteing with USB to my stereo.
    it was suggested I do this by user lllaass
    <Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.>
    And it worked for me.

  • HT204400 Apple TV will not ask for my wifi password to connect - it says it is connected but it is not- i click on my wifi and says connected but does not ask for my password

    I just hooked up my Apple TV - it is all connected correctly- when my wifi comes up on my tv screen i click and select it. It then says it is "connected" , but it is not as is it has not asked for the password for my wifi. I have turned it all off and back on, I have restarted it as well. I do know why it will not ask for my password - am I missing something?

    It will not ask after it is already connected.  Is ATV working?  Can you connect to the iTunes store, Netflix, etc?

  • Bluetooth (i have been using for a while) says connected, but is not working.

    I have a Macbook pro, just updated to Yosemite, and now blue tooth (devices I have been using) don't work even though it says connected. I have googled the possible problems-tried all the fixes, nothing has helped.

    My experience in this situation has been that's it's related to the visa card, and not necessarily the phone or the iTunes store.  In addition to verifying all of the credentials on the card as entered, I'd also check with you card bank and see if they have declined the charges due to some type of security concerns.  I have a Chase card, and they will decline a charge even though there are sufficient funds available, if the charges meet some security screening criteria. 

  • BEFW11S4 Problems - Says connected but will not connect to Internet

    Hello, everyone, I have one desktop hooked up to a BEFW11S$ router. I also have another desktop and a notebook running off of it. The main one, as well as the other desktop work perfectly fine, while the other desktop is just a  bit on the slow side, but the laptop, which says it is connected will not connect to any form of internet, whether it be IE or MSN. I'm not sure, but I think the connection between the computers needs re-establishing. Though I have no idea how to go about doing this... Any help? T.T
    Message Edited by ravens6938 on 01-02-200702:23 PM

    Hi… I would suggest you to delete preferred wireless networks on your wireless laptop, and then try to reconnect to the wireless network. Also check what ip address you are getting, is it a valid ip address from the router. Try deleting cookies in internet explorer. Then check the connection. You cannot change anything on the router because other two computers are working fine.

  • Please help block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this should unlock with key and I should do for Please help!

    please helpme i block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this  should unlock with key and I should do for Please help!. thanks

    Place the iPOd in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • Facetime says connecting after you answer the call but doesn't actually connect and both iphone 5s were quick reset-ted and facetime was turnt on and off, any reasons like why or how and how to fix this concerning issue

    facetime says connecting after you answer the call but doesn't actually connect and both iphone 5s were quick reset-ted and facetime was turnt on and off, any reasons like why or how and how to fix this concerning issue

    Apple has released a document which is reported to address the recent FaceTime issue.
    http://support.apple.com/kb/TS5419

  • TS4268 I can call facetime my contact/friend but status says "CONNECTING" but doesnt connect. what should be done to overcome/correct it. Help is appreciated.

    I can call facetime my contact/friend but status says "CONNECTING" but doesnt connect. what should be done to overcome/correct it.
    I have tried logginf off my account and sign in after restarting my iphone. But it still doesnt help !! Any suggestion/Help is appreciated. Many thanks

    Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue.
    http://www.apple.com/support/systemstatus/

Maybe you are looking for