My facetime starts connecting then fails to make the call ? ive tried the swtiching face time off switching macbook off then switching it back on the logging back in to facetime but still no joys. any help ?

my facetime starts connecting then fails to make the call ? ive tried the swtiching face time off switching macbook off then switching it back on the logging back in to facetime but still no joys. any help ?

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Since I upgrade to Lion OS my optical drive stop working can't read or write at all I did what I could to fix it but still not working , any help please

Since I upgrade to Lion OS my optical drive stop working can't read or write at all I did what I could to fix it but still not working , any help please

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

HT2305 i have just bought a iphone 5 and am trying to back my 4 up so i can transfer everytghing on to my 5. it has said i need to update my itunes which i have tryed to do but still isnt working any help please

i have just upgraded my iphone 4 to a 5. and was trying to back my 4 up on the computure so i could get all my pics and music on to my 5. but its saying i need to update my itunes which i have tried to do and is still not working any help please i have been trying for hours

how is it not working?
what version of itunes?
what ios on iphone4?
does it give an error msg?

HT4061 my iphone 4 is frozen with the itunes logo and a plug in sign on it. i tried to restore it...waited over 1.1/2 hours since the first time it reset and restarted with only 30 min to go. it said it was done but still is frozen! help, i cant get the s

i had a third update showing on my iphone 4, i had already updated to the 07 and downloaded the second update to help fix bugs etc. the second update only took a few minutes unlike the first original update that took 4 1/2 hrs! when i saw the third updade i plugged in the phone, connected to wifi and hit update. it showed the apple sign and the bar underneath showing the progress. i left the phone to do its thing and when i went to get it about 1/2 later the phone had a itunes logo and and a picture of a charger showing. it would not do anything. it was frozen. i looked up online how to fix it. it told me to connect to itunes and then to restore. it would make sure that i could keep my contacts and pictures. the restore took 3 hrs, as it started at 78 min which actually took way longer, then when there was only 30 min left it stopped and went back to the "do you want to restore" question and i had to start all over. when it was finally done, i still have the itunes logo and its still frozen..please help!

See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808

When I go to Youtube, certain videos will not play now. This only happened after I downloaded firefox 4. I tested all of the plugins like the troubleshooting page recommended, but still nothing. Any help would be nice. Thanks.

If I try to play a certain person's vevo videos for example they won't play. Other videos posted by people will play, but it seems like if it is an official page by whoever (Lady Gaga, Justin Bieber, etc) they won't play and I have no idea why.

It seems to be any videos that have an ad that play before them won't start. I'm thinking it may be an issue related to Flash.

Why won't my PC operating Windows 7 Home Premium not recognise my ancient iPod Shuffle - PC is sinqued to a proper Ipod but i want to add stuff to the Shuffle. I also tried it bon my lap top but still no joy. Help

Why won't my Pc recognise my shuffle. It is already sinqued to my normal iPod but I want to add more stuff to the Shuffle. I have the same problem on my laptop
John in Barcelona

Which shuffle model do you have? This document shows the four types.
http://support.apple.com/kb/HT1719
If it's 2nd gen, are you using the USB cable that came with it, that has a mini-dock at the iPod end?

My iPhone 3Gs makes no sound with incoming calls although, it does vibrate? I have tried resetting with various options, but still no joy. Any ideas anybody please?

My iPhone 3Gs makes no sound with incoming calls although, it does vibrate? I have tried resetting with various options, but still no joy. Any ideas anybody please?

Fixed the problem. Got the Iphone 5

My iPad will no longer connect to my Sony wireless speaker after downloading the latest IOS software. It worked perfectly before. I have reset and reinstalled the speaker through NS setup but still no joy. Any advice would be most welcome.

My iPad will no longer connect to my wireless sony speaker after installing IOS 7.0.4. I have reset the speaker and reinstalled through NS Setup but still no joy. Any advice would be most welcome. Thanks.

Hi,
When Zeen's battery level goes below 5 %; it tends to Reset to Default where it looses all the connections and sync to the printer or router.
So its very important to make sure that Zeen's battery does not go to low. To avoid this I would suggest to charge Zeen regularly.
You may try the steps below as of now and check the results.
We need to Factory Reset the Zeen making sure it is connected (Docked) on the C510a printer.
Once it is docked try the steps below:-
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02844556&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...
Open the above link; and then perform the Factory Reset as shown in Solution Two.
Once completed try connecting to Wireless and check the results.
though I am an HP employee, I am speaking for myself and not for HP.

Installed Adobe dlm add-on and now Firfox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME!

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793259]''
I installed Adobe dlm add-on and now Firefox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME! I do not want to use IE! I presume it has something to do with Adobe DLM as ever since then it is not working.

I had this problem for a couple weeks as well and it was extremely frustrating considering we use firefox for all our company tasks. Here is the solution:
First of all if you have no bookmarks you want to save, then go directly to step 7. If you want to save your bookmarks first, then follow these steps.
1. Shut down the computer
2. Reboot and open firefox
3. Go to Task Manager, right click firefox.exe, and click END PROCESS TREE
4. WAIT 30 SECONDS! Then Double-click the shortcut to try and open firefox again
5.Repeat steps 3 and 4 until firefox finally opens (trust me, eventually it will)
6. Once it finally opens, backup your bookmarks,
7. Download a copy of firefox from there website
8. Uninstall from programs menu and make sure to check the box REMOVE ALL COMPONENTS
9. install the new copy and BOOM! it works
If it doesn't work, you're an idiot. If you don't want to reinstall firefox, then you're out of luck. Good Luck!

I upgraded my 3 yr old iMac to Snow Leopard and now my HP C4150 Scanning function doesn't work (not recognized). I downloaded updated Drivers from the HP site, but still no joy. Any suggestions?

I upgraded my 3 yr old iMac to Snow Leopard (OS X 10.6) and now my HP C4150 Scanning function doesn't work (not recognized). I downloaded updated Drivers from the HP site and installed them, but still no joy. Any suggestions?

aspaceman,
Perhaps I owe you an apology. Having re-read that downloading from HP was unsuccessful I feel uncomfortable. Can I suggest you update your 10.6 system (as noted in your profile) to 10.6.8 (if it is not already there) by using the
Mac OS X 10.6.8 Update Combo v1.1 combo update plus any software updates that then apply.

TS1389 I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Pa

I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul

Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy!

Sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

Hey shahbazfromgbr,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with sound output on your iPhone 4S. For troubleshooting steps, the following article provides the best information:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
1. Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
2. Make sure the Ring/Silent switch is not switched to silent.
3. While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
4. Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
5. For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
6. If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
7. Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
8. If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
9. Restart the iPhone.
10. If restarting the iPhone doesn't resolve the issue, try restoring the device.
11. If the issue persists, go to the Service Answer Center - iPhone for information on service.
Thanks,
Matt M.

Since my last software update, my iphoto 11 will not import any photos from any source. The circle just spins...when I go to force quit, it says iphoto not responding. Backed up iphoto library, uninstalled and reinstalled iphoto. Still not working. Help!

Since my last software update, my iphoto 11 will not import any photos from any source. The circle just spins...when I go to force quit, it says iphoto not responding. Backed up iphoto library, uninstalled and reinstalled iphoto. Still not working. Help!

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

My iphone 4 wont receive and make call i already did reset networ setting but still wont work..help me pls..

anyone can help me about my prblem on my iphone 4,.my phone wont receive and make calls..i already did the reset network setting,and off the 3G ..but still wont work..help pls..thks

try easy first. if pre paid make sure you have not ran out of date,might need top up. if on contract check with your provider to see if they have stopped your account, if all fails ring apple

I cannot install adobe flash onto my mac, whenever the installation box appears it asks for a password! I have entered my apple ID password and any other password I use, but still no joy! Any advice?

I cannot install adobe flash onto my mac, whenever the installation box appears it asks for a password! I have entered my apple ID password and any other password I use, but still no joy! Any advice?

Exactly where are you getting your Flash from? It is quite free from the maker, no password needed.
http://get.adobe.com/flashplayer/
However, if you fell for a trap and were lured into a fake site to rob you of your Apple ID credentials, I suggest you change your passwords immediately.

My facetime starts connecting then fails to make the call ? ive tried the swtiching face time off switching macbook off then switching it back on the logging back in to facetime but still no joys. any help ?

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