My facetime wont turn on in my settings for iphone 4......also itunes wont download new update 4.3.2.....plz help

my facetime wont turn on in my settings for iphone 4......also itunes wont download new update 4.3.2.....plz help

Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!!

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