My fairly new iMac has been giving me trouble with permissions. I tried to make the owner of the hard drive myself, instead of three groups I hadn't created. Now it won't start. I''ve tried safe boot and resetting the PRAM.. Nothing.

Reset the PRAM, safe boot, removed everything but the key
board. Gray spinning wheel.
It started with me trying to change permissions. I'm the
owner, yet it would give me problem when moving files from desktop to hard drive.
Now it says library extensions are missing. I never
touched the library.

Hi Ralph - likely you're right. The section below, taken from their site, looked like it may offer some hope:
Unlock what is rightfully yours
BatChmod can also give you back access to locked files, folders or disks. If something is locked, it can unlock it. If you no longer have permissions to files or folders, change the permissions back.
Sometimes, a whole hard disk can become inaccessible or locked and often, BatChmod can unlock those too!
If you moved a folder or files from another machine or another user on your machine, BatChmod can help set you up as their rightful owner.
As you say, a re-install is probably the best way to go, but I thought that given that nothing's working correctly now it might be worth a go. If it fails desiree274 can still proceed with a re-install.

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Help with start up. new iMac 27" with Marericks installed has been giving me trouble with IDs and passwords. More than one account downloaded from older Laptop. Now the computer has the turning wheel in from of gray screen and won't go any further when

I recently started using my desktop iMac 27" and have been having problems since installing Mavericks, not saying that Mavericks is the problem per se. I think I have too many accounts with too many names, with too many Apple IDs and too many passwords, email passwords and Apple ID passwords, and keychain passwords, etc. Can't keep them straight even though I write everything down. The screen has been making me log in and log out with Account name and passwords after everything I've been doing, also confused about Users and Groups and how to sync everything. I finally just "shut down" everything and the screen was black. When I turned the computer on again, the circular gear in the middle just kept turning but nothing happened after that. Then I held the on button in the back until the screen went black again.
What should I do? Is there a way to combine all my accounts into one account with one Apple ID? I should say that I also have trying to use iCloud and it has different IDs and passwords. Also when I try to log in with one account name, I can't enter anything I write,and when I type on the keyboard, nothing appears on the screen, although I can receive emails, I can't send them.
In another account, what I type does appear on the screen, but I think it's an earlier account and doesn't translate aver to the other account. ALTHOUGH i set up iCloud accounts, they don't appear any more.
Very confused. Any Ideas about how I can get the computer to start up again and show a new screen?
Thanks to anyone who has workable suggestions.

If you really believe that your system has been compromised, here's what you do:
Disconnect your Mac from your cable modem;
Back up any documents on your system that are important to you;
Boot your Mac from the system installation disks that came with it (insert the disk, restart your Mac, and hold down the "c" key until you get the "spinning gear" icon);
Choose a language and click the arrow button to continue;
From the Utilities menu, choose Disk Utility;
In Disk Utility, select your computer's hard drive;
Click the "Erase" tab;
Click the "Security Options" button and select to have it overwrite all the data on the hard drive;
Click the "Erase" button and allow it to process;
Once the "erase process has completed (it will take a while), reinstall Mac OS X.
Or, if this is too much for you to accomplish on your own, take your system to an Apple Store and have them help you perform these steps. If your system was indeed compromised, this will remove any such hack. You can then set up a new user account for the computer, reinstall your applications (reinstall only from original disks or downloads from the company making the software) and documents, and reconnect to the Internet.
Note that when you reconnect to the cable modem, you may still get an IP address starting with 198. This is normal with some cable modems and probably not a cause for concern. It will not be an indication that your system is still compromised; that will not be possible if you perform all the above steps.
Regards.

My ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

my ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

my ipod touch has the same problem. I restored it three times, but that can't help.

Won't start in Install Disk, Safe Boot or AppleJack

Machine works fine except that when I insert Install Disk in effort to use First Aid (by holding C down) it doesn't recognize the disk.
Also, won't Safe Boot (starting with Shift held down), zap PRAM or AppleJack. Just ignores instructions, opens normally. Have Onyxd and Repaired Disk Permissions but no change.
All somewhat worrisome. Any ideas?
Tim

if you see a lock when you reboot with the option key pressed it means you have a firmware password set. that's what preventing you from being able to boot from the install disk, single user mode etc. you need to enter your firmaware password on the screen with the lock and it will let your through to the startup disk manager. you can boot from the DVD there. if you want to boot into Single User mode to run Applejack then you need to turn off the firmware password first. that's done from the install DVD using the firmware password utility in the Utilities menu.

Can't create bookmarks. New install, have disabled all extensions, tried safe mode and reset to defaults. No help from any of these actions.

Hello.
Problem statement is very simple: Firefox will not create bookmarks.
New installation with Mint 17. New PC build with Asus A58M-A/USB3 mother board, AMD A4 6300 processor, 4 gig memory stick.
All of the Mint and Firefox packages are up to date.
A new profile was created for testing, Firefox has been started in safe mode, purged and re-installed and reset to defaults. None of these actions have helped.
Here is the info from the Troubleshooting Information within Firefox
Application Basics
Name: Firefox
Version: 33.0
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:33.0) Gecko/20100101 Firefox/33.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Mint Search Enhancer
Version: 1.0
Enabled: true
ID: [email protected]
Name: Stylish
Version: 1.0.7
Enabled: true
ID: {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}
Graphics
Adapter Description: X.Org -- Gallium 0.4 on AMD ARUBA
Device ID: Gallium 0.4 on AMD ARUBA
Driver Version: 3.0 Mesa 10.1.3
GPU Accelerated Windows: 0/1 Basic
Vendor ID: X.Org
WebGL Renderer: X.Org -- Gallium 0.4 on AMD ARUBA
windowLayerManagerRemote: false
AzureCanvasBackend: cairo
AzureContentBackend: cairo
AzureFallbackCanvasBackend: none
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.frecency_experiment: 3
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141013200257
browser.startup.homepage_override.buildID: 20141013200257
browser.startup.homepage_override.mstone: 33.0
dom.mozApps.used: true
extensions.lastAppVersion: 33.0
media.gmp-gmpopenh264.lastUpdate: 1416067922
media.gmp-gmpopenh264.version: 1.1
media.gmp-manager.lastCheck: 1416067922
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 80569
plugin.disable_full_page_plugin_for_types: application/pdf
privacy.sanitize.migrateFx3Prefs: true
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSSMIME
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSSSL
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSUTIL
Expected minimum version: 3.17.1
Version in use: 3.17.1
Experimental Features
What other information can I provide?
Thank you.
Jim

You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

Updated Mac to Yosemite 10.10 now Photoshop won't start. Error Message "An unexpected and unrecoverable problem has occurred. Photoshop will now exit."

Illustrator opens fine, but Photoshop won't. HELP!!!!!!!

Thank you, Barbara. All fonts seemed fine, no empty or duplicates. When I went back to Elements and tried again, it did not crash! After months of not being able to use type tool,,, not sure why it worked, but it did. Thanks again! I appreciate the time you took to answer my question.

TS1717 I am from the US and am living in Australia. Ever since I moved here my itunes account has been giving me trouble. At this point, I can't use it at all. I have an ipad, 3 itouches and and Iphone (the iphone is Australian that need to be synced but

Can't get in into itunes store from my laptop. None of my devices will sync. Ipad, itouches or iphone. HELP!

Since you provide no information at all about your issue, it is nearly impossible to help.
Perhaps if you were to share exactly what your problem is, then someone could help.

Some of my live bookmarks no longer reload, not manually or automatically. I've tried safe mode and resetting Firefox and still have the problem. Fixable?

I have subscribed to 19 blogs as live bookmarks. A couple of months ago, one of the blogs started not refreshing the list of posts. Now a second blog no longer refreshes. I have tried the "Reload Live Bookmark" option (both from the live book mark dropdown and from the "Show all Bookmarks" menu and it does not refresh the list. If I visit the blog, I get the latest posting, but it never shows up in the RSS feed. I have tried opening Firefox in safe mode to see if the add-ons are causing the problem and there is no change in the behavior of the feeds. I have also tried Resetting Firefox and that did not work. What else can I try?

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 22.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I upgraded to FF4 and now it won't start. I went to chat and they hung up on me. Getting sick n tired of this program!

I already uninstalled it to no avail. When I double click on icon nothing happens even though it still eats 50% of my cpu (no surprise there). Was able to get hold of a helper on chat but he only asked me a question and never said anything anymore. This is really frustrating. I'm still trying only because of my bookmarks otherwise I'd have already got rid of the program altogether.

hey i reisntalled ff 3.6 and now im able to open the browser again. Maybe you should do the same. Go to this page and reinstal it. http://www.mozilla.com/en-US/firefox/all-older
I was not even able to uninstall the ff4 from my computerr but by just reinstalling the 3.6 it got all sorted out. Now it's time to get all my bookmarks saved on another browser so I don't have to be held hostage to firefox again.

When I play videos (e.g. YouTube) the videos freeze. Have tried Safe Mode and resetting Firefox. Does not happen with Internet Explorer.

I have disabled hardware acceleration. Note that the video freezes, but the computer has not locked up; only FF is impacted. If I open Task Manager and click End Task, the video resumes and will finish playing as long as I leave the Confirm Close dialog box open, but when the video ends I cannot return to normal FF operation and have to use Task Manager to shut down FF. Hardware is an HP 6730b business notebook running Win7 Home Premium 64 bit, SP1, 4 GB RAM. The issue is not limited to YouTube videos.

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting

My iMac has been shutting down abruptly

My new iMac has been shutting down abruptly the past week and after that I have to wait several minutes to try and see if it will turn on. At first I thought it was overheating, but even after being on less than an hour it shuts down. Does anyone know the reason why this is happenig? Oh, and I was just browsing on the internet, there were no weird programs runnig and the anti virus scan says it's clean.

Back up all data immediately as your boot drive may be failing.
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU D|I/O|nspace-h|n Cause: -|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.

The SIM card In my iPhone 5 has been giving me occasional messages that there has been a SIM Failure, there is NO SIM, or that there is an INVALID SIM. Until today, I was able to restart it with no problem and the SIM card would start up.

The SIM card In my iPhone 5 has been giving me occasional messages that there has been a SIM Failure, there is NO SIM, or that there is an INVALID SIM. Until today, I was able to restart it with no problem and the SIM card would start up. This afternoon the NO SIM message came up and I cannot fix it. What is my next step? I am traveling in Canada now and it is not convenient to come back to the States just to get a SIM card.
Thanks,
Lou

Hi,
Thanks for getting back to me. How can I initiate Verizon sending me a new SIM card? I will be here long enough to receive it if they can send it to me.
I have been trying to call Verizon Wireless, but they won’t take my call from my Skype account and I don’t have my phone.
Thanks again,
Lou

MacBook will not start. I have restarted with original CD. I have used Utilities and "no problem" with hard drive. I have reset PRAM. I have tried safe boot. Nothing is work. Gray screen with Apple logo and rotating wheel. Thanks for any suggestions!

MacBook will not start. I have restarted with original CD. I have used Utilities and "no problem" with hard drive. I have reset PRAM. I have tried safe boot. Nothing is work. Gray screen with Apple logo and rotating wheel. Thanks for any suggestions!

Snow Leopard is a Mac OS X version. You say that it's the version you have in your Mac (10.6.8). Do a back up of your files, format the hard drive (using Disk Utility) and reinstall again

My iphone 3g has been restored but it went under safety mode and now it won't start, what do I do?

My iphone 3g has been restored but it went under safety mode and now it won't start, what do I do?
It just has a picture of the usb cord needs to hook up to i tunes but itunes says the problem about being unable to start it under safety mode

It's in recovery mode. You need to plug it into your computer running iTunes and restore it.

(MacBook 2014 model) most of keybord stopped working can't login. Restarted, screen started flashing bootup was slow and but no success. Tried safe boot but still no effect. Any suggestions please!! Urgentw

(MacBook 2014 model) most of keybord stopped working can't login. Restarted, screen started flashing bootup was slow and but no success. Tried safe boot but still no effect. Any suggestions please!! Urgentw

Try SMC and NVRAM resets:
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
Then try the safe boot again:
https://support.apple.com/en-us/HT201262
If no success, make an appointment at an Apple store genius bar for a FREE evaluation.
Ciao.

My fairly new iMac has been giving me trouble with permissions. I tried to make the owner of the hard drive myself, instead of three groups I hadn't created. Now it won't start. I''ve tried safe boot and resetting the PRAM.. Nothing.

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