My family put multiple devices on the icloud, and I need to know how to manage duplicate entries. Specifically contacts. If I fix the contact list on my pc will it push the info out to the other devices and maintain it correctly?

All devices signed into the same iCloud account will finish up with the same contacts. Of course if prior to joining iCloud two family members each had an entry for Uncle Fred, then you will finish up with two contact cards for Uncle Fred, and so on. If you tidy this up on your computer then the changes will propagate to everyone else.

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I'm on a Mac and I need to know how to go one step back in Lightroom 5. In other words, what is the Lightroom equivalent of Command Z in Photoshop?

I'm on a Mac and I need to know how to go one step back in Lightroom 5. In other words, what is the Lightroom equivalent of Command Z in Photoshop?

Command Z works for me on Lightroom - always has.
Edit>Undo is the Menu command

HT1212 i have forgotten the password to my ipad and it says connect to itunes but my computer cant connect to the ipad because of the code and i need it know how to wipe the whole ipad and start from scratch?

i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I have a 3g iphone and I need to know how to delete old photos from my phone!! I need the space but there is no way to delete the pictures!! Help!!!

I have a 3g iPhone and I need to know how to delete old photos. Need to free up space and there is no clear way to delete these photos!! Can someone please let me know how to get rid of these pictures!!!! Help!!!

There are a number of ways to delete pictures from the Camera Roll. One is to open Camera Roll in the thumbnail view, tap the arrow button (top right), tap all the pictures you want to delete, tap the Delete button ant the bottom. Photo Library pictures are deleted by unchecking Sync Photos on the Photos tab of your iTunes sync settings, followed by syncing your phone.

My iPhone was stolen. How do I retrieve the pictures etc that were on imt. I know they must be in the iCloud but I don't know how to get into it from my iPad. Also, I would like to try to locate the phone ...how do I do that from my iPad?

My iPhone was stolen. How do I retrieve the pictures etc that were on imt. I know they must be in the iCloud but I don't know how to get into it from my iPad. Also, I would like to try to locate the phone ...how do I do that from my iPad?

These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
 Cheers, Tom

My computer crashed. I now have a new one and I need to know how to sync my iPad without losing all the photos, contacts, podcasts, etc I have on my iPad.

My computer crashed. I now have a new one and I need to know how to sync my iPad without losing the photos, contacts, podcasts, apps, etc I have on my iPad. Can anyone help?

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Some items cannot be redownloaded. You will need third-party software for them - Phone to Mac - Pod to Mac | Macroplant.com or Phone to PC | macroplant.com depending on your hardware.
You might consider modifying your profile information so we will know what your hardware, OS, etc. is. Makes it easier to provided assistance.

I have a 10.5.8 and would need to know how to upgrade the soft ware to maverick or do I need to buy a new computer

I have a 10.5.8 and would need to know how to upgrade the soft ware ? . or do I need to buy a new computer.

Back up your data, click here, and read the entire page. Mac OS X 10.7 and newer don't support PowerPC software such as Microsoft Office 2004.
(106103)

I lost my ipod at the arena todat and I need to know how to find it ! thanks .

I lost my ipod touch today at the arena and i need to know how to find it ! thanks

Keep looking.
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

I purchased the adobe pdf converter program, however, I am now using a new computer and I need to know how to retrieve it so that it can work on my new computer.

I purchased the adobe pdf converter program, however, I am now using a new computer and I need to know how to retrieve it so that it can work on my new computer.

What exactly did you purchase: Acrobat, or the ExportPDF / PDF Pack online service?

HT1212 My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please.

My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please. I don't mind restoring it updating anything that will work

Follow the instructions in the support document that you linked to the forum with. See the section about not syncing. You will probably need to erase it in iCloud to be able to restore it as new. Remove the device from your iCloud account which will disable Find My iPhone.

I have bought a new Mac Book Pro, and I need to know how I can move Aperture from my old Mac Book to the new one..

I have bought a new Mac Book Pro, and I need to know how I can move Aperture from my old Mac Book to the new one..

It begins with: F-285-NER-151-QBQ-and continues with 5 more 3 or 4 letters/numbers..
Yes, that is the number. And what version of Aperture have you installed? The same version as on your old Mac?
But it don´t work on my new Mac...
In what way does it not work? Does it require you to enter a licence number for Aperture 2 as well? That will be necessary, if your serial number is an upgrade serial number. Then you will have to enter all previous numbers as well.
Or does Aperture not accept the number as correct? Then check the spelling; some letters are easily confused like "I" and "1" and "O" and "0". Do not use the number pad to enter the numbers.
See: Troubleshooting Professional Application Serial Numbers
Regards
Léonie

HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed. I have not received any email receipts, but they did show up on my bank statement. This happened within the last few hours.

My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.

Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

TS1307 My email won't send as when it was set up an extra letter was accidentally inserted in the address. I need to know how to remove the entire email address and start a fresh.

My email won't send as when it was set up an extra letter was accidentally inserted in the address. I need to know how to remove the entire email address and start a fresh.

Launch Mail.app, select Mail > Preferences... > Accounts and select the account you need to edit in the left column.
The receiving information will be displayed for the selected Account, with a pop-up selector for the Outgoing Mail Server (SMTP) toward the bottom. That selector shows which mail server will be used with this account; to send mail.
Click and hold on that selector, and scroll down (holding the mouse or trackpad clicked) to Edit Mail Server List... and you'll get a sheet dropping down with the mail servers listed.
Select the problematic mail server, and edit it using the Account Information and Advanced items on that sheet.

HT1933 I have been charged for downloading Indira Budiman from itunes multiple times, how to report to itunes? Is anybody else also having problems like this? And also need to know how to block them from charging again?

I have been charged for downloading Indira Budiman from itunes multiple times, how to report to itunes? Is anybody else also having problems like this? And also need to know how to block them from charging again?

I don't know who/what Indira Budiman is, but you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's an app then does it allow you to make in-app purchases within it ? If it does then you can turn off in-app purchases via Settings > General > Restrictions on your device.

I am using a code based typesetting program (not WYSISYG) that outputs PDFs. I am producing 100 plus pages that have multiple graphics on each page. I need to know how to format a PDF command that I can incllude in my programming that will tag my graphics

I am using a code based typesetting program (not WYSISYG) that outputs PDFs. I am producing 100 plus pages that have multiple graphics on each page. I need to know how to format a PDF command that I can incllude in my programming that will tag my graphics with "Alternative Text".
I know that with a Microsoft product graphics can be tagged before a PDF is made. I need to know how to do this with my programming.

The Acrobat SDK might be a starting point.
From there, perhaps a plug-in (built with C+).
Perhaps with a licensed release of a PDF Library (this could be $$).
The viable and cost effective alternative is use the tried and true.
Authoring in an appropriate authoring application with appropriate tag management.
Example: Adobe InDesign; Adobe FrameMaker or MS Word with PDFMaker (comes with install of Acrobat).
This way you place "Alternative Text" when mastering content in the authoring file.
Going the route and with some look-see (research) you may find programmatic approaches to placing the alt txt in the authoring file.
Note: as discussed in the Matterhorn Protocols there is no programmatic method that provides a fully accessible PDF (specifically, that is an ISO 14289-1, PDF/UA-1 compliant PDF).
Regardless, here you have a sub-forum for discussions on Acrobat usage.
Consequently discussions on/of 3rd party software is rather out of scope eh.
Be well...

My family put multiple devices on the icloud, and I need to know how to manage duplicate entries. Specifically contacts. If I fix the contact list on my pc will it push the info out to the other devices and maintain it correctly?

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