My files were deleted by cc from the cloud and from my mac
after trying to sync a pc to my creative cloud folder, almost all of my files were deleted from the cloud, and I cant acces the archive folder on the web..
i needed to restore all the files from my trash manually and now I hope that all the files are there... Why this happened? why cant I reach my archive folder on the web? I am not going to use this service again! I believe I can sue adobe for this kind of stuff...
Hi Yarontm,
I'm sorry to hear about your difficulties. I'm not sure what happened. One possible explanation is if you deleted your files in a browser at creative.adobe.com/files it would in turn delete them locally from the Creative Cloud files folder if file sync was turned on. Maybe that's what happened? I hope you were able to recover everything you needed.
- Dave
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First drag the ? off the dock about 2 inches and let go. It should diappear with a poof.
Next, double click the hard drive icon and open the Applications folder. Is iTunes there?
If not, you will have to reinstall it. Do you have a backup?
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I have an ipod classic 120gb...
Somehow I have managed to get mutiple duplicates.....
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so.......
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Thank youRestore the iPod and reload it from the library... Ah, but there might be media on the device that isn't in the library yes?
See Recover your iTunes library from your iPod or iOS device and a script called DeDuper which can help remove unwanted duplicates from iTunes if you end up needing to do a blanket recovery from the iPod. See this thread for background on DeDuper.
tt2 -
and all of his music has disappeared from the iPhone and from the iTunes library! Luckily he does have music still stored on his iPod, but I can't get it from the library on his iPod back to the phone or to itunes.Please help, but technophobe so put it in simple english please!
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Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!) -
I can not make or receive calls! other functions itself. Internet, sms, whatsapp work. I restored as new iphone from the phone and from itunes and still not working.
Sorry for my english i'm spanishI have not tried that...I will look up the process so that I can do it correctly (and still transfer all of my files, contacts, etc). Any suggestions? What is the advantage of restoring as a new device..is this more akin to a complete wipe of a hard drive?
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Try:
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Also, do you remember what the error message said? -
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What is the app? What "homepage" do you mean?
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after my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access my paid version?
sign out and then back in to your cc desktop app, Sign out, Sign in | Creative Cloud Desktop app
when signing in, use the same adobe id you used to subscribe. -
I have Mac OS10.4.11 with MS Office 2004 for Mac, installed. Yesterday, when clicking on the Entourage icon, in the dock, to receive my Email, the icon disappeared and I lost my Email service from the HD and from Spotlight, as well. Word, Excel and PP are still OK. Could this be a virus?
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"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
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http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
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I have purchased Acrobat from the Cloud and downloaded and installed it. I received an order number but no serial number and cannot get it to finish installing Where do I get the serial number!?!
Like most online purchases you would normally receive the order number before the order is processed so you should be patient and allow some time for the processing to happen. If you feel you have waited long enough then you should contact Adobe Support directly and try to get information on your order since you now have a reference for it that you can share with them.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
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Otherwise the deleted contacts are gone. -
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hi,
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