My Firefox browser has become corrupted by bannersdontwork popups and I will, sadly, have to quite using it.

Firefox opens on my homepage, but whatever item I click on, a full-page popup appears asking me to answer a survey or promoting some service or product. I have used Firefox for years, but this madness is driving me back to Internet Explorer.

hello, this sounds like a problem possibly caused by adware on your pc. please go to ''firefox > addons > extensions'' & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Remove a toolbar that has taken over your Firefox search or home page]]
[[Troubleshoot Firefox issues caused by malware]]

Similar Messages

  • The most resent Firefox update has a conflicting application with adobe and all pdf files have to open firefox before opening

    My issue started with downloading the most current Firefox. Firefox opens multiple empty tabs (20 -30 or more) every time I use adobe reader. I changed the action for a content type to show adobe reader. It was showing open the file in adobe in Firefox. I uninstalled and reinstalled Firefox twice and this did not work. I uninstalled Adobe Reader and Air but could not uninstall Adobe Flash Player because of a conflicting Application with Firefox. I then uninstalled Firefox and was able to uninstall Adobe Flash Player. I reinstalled Adobe Reader only and then Firefox. I no longer have multiple empty tabs opening up but each time I open a pdf file, Firefox has to open as well. I am operating on Windows 7 Home edition. Can some one help this is a nuisance.
    Thank you,
    Steve Zalkin

    Try to rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.
    *http://kb.mozillazine.org/mimeTypes.rdf
    *http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions
    You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu if you want to display PDF documents in Firefox with another application (i.e. not the built-in PDF Viewer).
    See also:
    *https://support.mozilla.org/kb/view-pdf-files-firefox-without-downloading-them
    *https://support.mozilla.org/kb/disable-built-pdf-viewer-and-use-another-viewer

  • Within the last week my firefox browser has been freezing and loading a lot of pages. Very slow. I've uninstalled, I was getting a yahoo search. I've set the i

    I have been a firefox user for 15 years. lately my browser has become really slow and freezes everytime. my bing and google browsers are not having problems

    Hello,
    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information such as bookmarks and History.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Also try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
    You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
    Then perform these steps:
    *Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
    *In the Firefox options window click the ''Advanced'' tab, then select "General".
    *In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
    *Now, restart Firefox and see if the problems persist.
    Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
    * [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
    * [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
    Did this fix your problems? Please report back to us!
    Thank you.

  • Publisher Content Item has become corrupt

    Hi Team,
    I am a newbie here.
    I have Publisher 6.5. I have a content item that has become corrupt and is not editable any longer. However it can be accessed i.e seen on portal pages.
    We have decided to delete this content item and recreate it again. However the problem is, this content item is used by multiple portlets. If we delete the content item then the connection with other portlets will get broken, I guess.
    How best can I recreate the content item and how should I rejoin it to the broken portlets

    Could you be more descriptive about what you mean by "corrupt"?
    If you haven't already, I would recommend creating a help desk ticket.

  • Hi, Over a week now, my Firefox browser has been aligning the info on the page to the right of the page. This makes it difficult to see the rest of the contents on the page. Can you help?

    Question
    Hi, Over a week now, my Firefox browser has been aligning the info on the page to the right of the page. This makes it difficult to see the rest of the contents on the page. Can you help?
    Regards
    Femworth65

    my money is on a hardware issue

  • Saying the file for my Iphoto app has become corrupted. Never backed up the file, So now what?

    Every time I try to open up my IPhoto app I keep getting a pop up message saying the file for my iPhoto app has become corrupted and needs to be restored from back-up. The problem is I never backed it up. and if by slim chance I did but can't remember for some reason I can't find the back-up file on my Mac Book pro. Any recommendations as to how to proceed would be greatly appreciated. Thank you in advance

    This is a good lesson for all of us. Having only one sets of files without a backup is a ticket to disaster. I know several folks who lost all of their photo library when the hard disk on their computer died. It's shame. Those files that are important to you should be saved in at least one different location than just on your computers hard drive. Its even better to keep two backups.

  • All of a sudded, my firefox browser isnt allowing my to click links and open pages, or open anything on the top area of the screen.

    All of a sudded, my firefox browser isnt allowing my to click links and open pages, or open anything on the top area of the screen. For example i go to my email and i cant click on inbox, send, create, folders, mark as unread. It is like this on every website?? Its really annoying i cant do anything becasue most sites have login at the top of the screen and i cant login to anything.

    That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
    You can keep an eye on this thread:
    *[[/forums/contributors/707748]]

  • I install all ADD-ONS and i want to remove it from my browses to be back as standard firefox browses i try to delete the program and re download it but it's return with all ONS please help

    i install all ADD-ONS and i want to remove it from my browses to be back as standard firefox browses i try to delete the program and re download it but it's return with all ONS please help

    http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

  • The mozilla firefox browser vertical slide bar is moving up and down automatically?

    The mozilla firefox browser vertical slide bar is moving up and down automatically. This is happening when i am browsing internet?

    Hello,
    You said you have disabled all add-ons and plug-ins. This may be a repeat exercise but can you please test for the problem when Firefox is in safe mode. This disables plug-ins as well but also applies various other changes. See here for details:
    [[Troubleshoot Firefox issues using Safe Mode]]
    If the problem still appears in Safe Mode then it may be that there is still some part of Hola that is causing the problem. You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    If none of that works then I suggest resetting Firefox. This will return Firefox to its default state but will keep your personal data, bookmarks etc. See here for instructions:
    [[Reset Firefox – easily fix most problems]]
    I hope that helps.

  • Firefox application has a question mark over it and I can't open it. ?

    Firefox application has a question mark over it and I can't open it now.  Just got rid of the MacGuard virus.  ? 

    Redownload and reinstall it.
    (58504)

  • Firefox browser keeps going into not responding mode and the firefox experts continue to "not respond" to the problem. Firefox 11.0 and W7.

    Firefox browser keeps going into not responding mode and the firefox experts continue to "not respond" to the problem. Firefox 11.0 and W7. When will you respond??

    Try to start Firefox in [[Safe mode|Safe mode]]. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works find in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.
    A few other basic trouble shooting things you can try is this:
    Run all Windows Updates, install all needed service packs, etc.
    Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
    Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
    Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. you can uninstall this program after you clean off any infections.
    Now when Firefox hangs, is this randomly, on specific websites, etc.? You can also read [https://support.mozilla.org/en-US/kb/Firefox-hangs https://support.mozilla.org/en-US/kb/Firefox-hangs]

  • ITunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc.  I have had the service since Day 1 and NEVER had an issue.  It didn't start until the Delete from Cloud switch to Hide

    iTunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc.  I have had the service since Day 1 and NEVER had an issue.  It didn't start until the Delete from Cloud switch to Hide from cloud - the files that do not upload show grayed out on my other devices.

    Have you confirmed that you successfull purged iTunes Match by also looking on an iOS device?  If so, keep in mind that Apple's servers may be experiencing a heavy load right now.  They just added about 19 countries to the service and I've read a few accounts this morning that suggests all's not running perfectly right now.

  • Adobe Photoshop Elements 11 has ended up in my thrash and now will not open i transferred it back to

    Adobe Photoshop Elements 11 has ended up in my thrash and now will not open i transferred it back to applications but it will not open it says to re-install but I have lost the cd/dvd I do have the package with the serial no. can you please please help me

    You have a heap of work to do before you can reinstall it. NEVER try to get rid of PSE by putting it in the trash. You must use the uninstaller. By attempting to trash it you just made a big old mess for yourself.
    You will need to download and run this:
    http://www.adobe.com/support/contact/cs5clean.html
    Then go through your hard drive and manually dig out and trash all the bits you can find. Pay special attention to the library at the top of your hard drive>Application Support>Adobe.
    Once you successfully get that cleaned up, you can try reinstalling.
    You can download PSE 11 here, but you must follow the Very Important Instructions exactly, even when they don't seem to make much sense, or it won't work:
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

  • Our company has users on both Acrobat X and XI.  We have custom stamps in X that the XI users need to use. How do we transfer the stamps to use in the newer version?

    Our company has users on both Acrobat X and XI.  We have custom stamps in X that the XI users need to use. How do we transfer the stamps to use in the newer version?

    You just copy the stamp files from one machine and place them in the correct directory on the other. You can find the location of both the user and app stamp directories by running the following code in the interactive JavaScript console:
    app.getPath("user", "stamps");
    app.getPath("app", "stamps");
    Select both lines and press Ctrl+Enter (Windows) or cmd+enter (Mac). Here's what I get with this using Acrobat 11 on a Mac:
    user folder: /Macintosh HD/Users/georgejohnson/Library/Application Support/Adobe/Acrobat/11.0/Stamps/
    app folder: /Macintosh HD/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Stamps/
    The stamp files (PDFs) might have cryptic looking names, but you can safely open each to see what stamps they contain.

  • The application folder has a question mark on it and it will not open?

    the application folder has a question mark on it and it will not open?

    Redownload and reinstall it.
    (58504)

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