My Firefox browser opens to a white screen and when I try to browse a website it opens a new page and is also blank

- installed a new updates for windows last night and restarted my PC
-When I open my Firefox browser it sits at a white screen, with nothing in the URL area.
-When I try to go to a website it reloads says "New Tab" and doesn't load any content and stays blank.
-running version 17.0 on Firefox
-Running Windows 7 64-bit
-updated patches from Microsoft on 12/12/12
-All my other browsers (chrome and IE) still work properly.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Similar Messages

  • How can I set Firefox to open a new page each time it starts

    I need to be able to start automatically a new page when Firefox start. I have my home page setup but I'd like to start a new url in a new window each time Firefox is started.
    Thanks

    See this - http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox

  • Firefox will not open a new page without permission

    I need to stop a setting that prevents firefox from opening a new page while at a web site or browsing, and can't figure out which setting or add on is causing the problem.
    Help much appreciated! Very annoying!!

    You're welcome

  • When I first open Firefox it is fine but if I open a second tab to search another site I get a white screen and have to continually click 'back', click the site link, white screen, back, click the link, white screen and so on.

    When I first open Firefox it is fine but if I open a second tab to search another site I get a white screen and have to continually click 'back', click the site link, white screen, back, click the link, white screen and so on.

    This can also be a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
    Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
    If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
    You will have to redo App Tabs and Tab Groups after deleting sessionstore.js.
    See:
    * http://kb.mozillazine.org/Session_Restore

  • Help! When I select "Phone" it tries to open and gives me a white screen and closes. I cannot view my missed calls or voicemails.

    If anyone knows anything about this...
    When I select "Phone" on my home screen the iPhone attempts to open it, brings up a white screen and then will shut back down. I have 8 missed calls or voicemails yesterday and I couldn't check any of them. Does this happen to anyone else?
    Also, when I receive a call and I answer it does not give me the ability to end call or any of my options (sources, keypad,etc.) during the call.
    Basically, I can't do anything with my contacts, favorites, missed calls or voicemails.
    Can someone please help?

    I have tried that multiple times. I have also made sure that I have the latest updates. Would haveing 27,000+ contacts have anything to do with it?
    Sometimes it works and sometimes it doesn't

  • When I boot up I get a complete white screen and can't access any thing including task bar. When I right click and hit properties it says it is a Firefox docum

    I downloaded a video in a zip file, when it started the whole window went white. When I right click on the screen under properties it tells me it is a Firefox document. I rebooted to fix the problem and I saw a brief view of my wallpaper and desktop icons then back to the white screen. When I boot up or log in to the admin account (guest account is fine) I get a pure white screen. I cannot access any thing including the task bar. The only way out is to reboot and the problem repeats. I have booted with my anti virus program and it finds no problems. When I exit the anti virus program there is the brief view of the desktop and back to the white screen. HELP, I don't want to lose everything because I have to reload the OS.

    Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).
    *https://support.mozilla.org/kb/how-to-use-full-screen
    If you are in full screen mode then hover the mouse to the top of the screen to make the Navigation Toolbar and Tab bar appear.<br />
    Click the Maximize button (top right corner of the Navigation Toolbar) to leave full screen mode or right-click empty space on a toolbar and choose "Exit Full Screen Mode" or press the F11 key.

  • Recently when clicking on Safari, it refused to open saying there were some components damaged. It was suggested I backup, remove OSX and reinstall. Now all I get is white screen and apple logo when starting. What to do?l

    I Have an iMac desktop purchased in 2010 with OS X 6.1.6 and Snow Leapard. Recently after starting up, I was not able to open Safari. I checked for updates and all was well. I tried again and got a message saying Safari could not be opened because some components were damaged. After using Disk utilities to try and repair, it was suggested I uninstall OS X and reinstall from the disk. I did not at the time because I wanted to backup some info to a USB drive. But now when I startup all I get is the white screen and Apple logo and the loading symbol. What happened and How can Imfix it? I am not very tech savvy and don't know where to turn!

    Hi nancy mfromamity harbor,
    Welcome to the Support Communities! It sounds like reinstalling the Snow Leopard operating system is your next step.  This should not affect the documents and data that you currently have on your iMac. I'll include the information to show you how below.
    Mac OS X 10.6: Reinstalling Mac OS X
    http://support.apple.com/kb/PH6606
    Under some circumstances, you may need to reinstall Mac OS X. You can reinstall Mac OS X while keeping your files and user settings intact.
    Note:To reinstall Mac OS X from another computer on your network, see:
    Using another computer’s DVD or CD drive 
    To reinstall Mac OS X:
    Insert the Mac OS X installation disc and double-click the Install Mac OS X icon.
    Follow the onscreen instructions. In the pane where you select a disk, select your current Mac OS X disk (in most cases, it will be the only one available).
    If you want to control which parts of Mac OS X are installed, click Customize, and then select the parts you want to install.
    To start the installation, click Install.
    If you purchased a standalone version of Mac OS X, these installation instructions are in a PDF file located on the Mac OS X installation disc.
    If you need to reinstall the version of Mac OS X that was on your computer when you purchased it, or if you need to restore all the software on your computer (including Apple software, third-party applications, and other printer drivers), refer to the documentation that came with your computer.
    If you need to reinstall Mac OS X and you’ve been using Time Machine to back up your applications, files, and user settings, you can easily restore this information from your Time Machine backup disk after you’ve reinstalled Mac OS X.
    Nancy, here is the contact information if you need technical assistance to get your iMac up and running.
    Intel-based iMac - Contact Support - Apple Support
    http://www.apple.com/support/imac/intel/contact/
    Good luck!
    - Judy

  • When i click on messages the application opens a white screen and don't open it.

    when i click on messages the application opens a white screen and don't open it.

    Hi aldamtgf,
    Thanks for visiting Apple Support Communities.
    If Messages is only displaying a white screen when you open it, first force close the application using this method:
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app's preview up to close it.
    These steps come from this article:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If Messages still does not open normally, restart your iPhone next:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    All the best,
    Jeremy

  • Hello,I have done this successful in the past but on my IPad it shows I have 4 apps that need to be updated so when I hit the update tab all I get is a white screen. When I hit the purchase or other tabs it opens up. What could be the problem?

    ****,I have done this successful in the past but on my IPad it shows I have 4 apps that need to be updated so when I hit the update tab all I get is a white screen. When I hit the purchase or other tabs it opens up. What could be the problem?

    There have been numerous reports on the forum today regarding this issue. It seems to be an issue at Apple, but no information has been posted on the status site.
    http://www.apple.com/support/systemstatus/

  • Why if you open multiple applications, my phone became a white screen and can not do anything

    why if you open multiple applications, my phone became a white screen and can not do anything ?

    Mohe2192 wrote:
    i just open 3 application and than my handphone become white screen ?
    That is not normal. Very few apps are actually running in the background. What troubleshooting steps have you taken? Have you reset the phone by simultaneously pressing the Home and power buttons until the apple appears? Restored from back up? Restored as new?

  • Was just opening page on Chrome when computer went to white screen and became unresponsive. Did this several weeks ago too. Disk tools find no issues.

    While trying to open a link on FB, my computer went to a white screen and become unresponsive. I had to do a hard close. It did reboot and the Disk Aid finds no problems when I ran Verify Disc. This happened 2 weeks ago as well and I had to do a Safe mode reboot. Things seem a little slow when I use internet-Google Chrome (updated). I have a MacBook Pro with  OS X 10.9.4  I'm not sure what else needs to be done? I'm not supertech savvy.

    Hello! Since you don't have the startup disk your best shot is using fsck. Tom
    when you re-start, hold down the apple key AND the "S" key You'll start up into a command line interface.. it'll look strange but just hang in there. When it's done booting up, you should see something that looks like this: localhost:/ root# at this point, type in 'fsck -f" please note the space before the dash, and of course, ignore the quote marks, then hit return You computer will no go thru some low level checks on your HD. Most likely you'll get a list of a few files that have problems and this procedure will fix them. This should take about 2 or 3 mins, so don't be in a rush. When the line says "VOLUME WAS MODIFIED", this means that changes were made. At this point you should be back at the same localhost:/ root# prompt. run fsck -f again. Wait for it to finish. if you continue to get the "Volume was modified" message, continue to run fsck -f until you'll get a prompt that says The Volume(your HD) appears to be ok, again with the localhost:/ root# prompt. AT this point, type reboot, hit enter and your computer will start up normally. This is not difficult, but you may want to give it a shot when your feel you have a few moments where you can attempt something new and not stress too much.

  • Most of the time when I turn computer on I get the white screen and question mark.  Sometimes it will turn on and work but often the spinning disk starts and especially when opening Iphoto and it generally freezes

    Most of the time when I turn on the Mac I get the white screen and question mark appear.  Sometimes it will turn on and work. But often the coloured spinning wheel starts up especially after trying to use iphoto it freezes and a couple of times the screen has then gone black.  The computer seemed pretty warm yesterday when this happened.
    Any suggestions of what I should do to fix it would be greatly appreciated.
    Kate

    See this on the question mark when you start up: http://support.apple.com/kb/TS1440?viewlocale=en_US
    See this on the spinning beach ball: http://www.thexlab.com/faqs/sbbod.html

  • My imac has white screen and does't open

    my imac has white screen and does't open

    Great to hear Joe, thanks!
    ML has several improvements & only 42 steps backwards, compared to Lion's 3 steps forwards & 169 steps backwards!

  • 20" Imac has white screen and freezes at start-up

    my 20" imac will not start....help...All I get is a white screen and tone at start-up then it stays white. I tried hooking up a bootable firewire drive and pressing the alt/option key at start up nothing. I also tried the command/option/p/r at start up, it will reboot to the same screen. I also tried running the hardware diagnostics at start-up...no response. Computer was purchased on Nov .4 2007, warrenty just expired.
    Help......Please....

    I had the exact same problem today. My iMac 20" (iMac 8,1) would't boot any more, staying stuck on a white screen immediately after the normal start-up chime. Nothing worked (no safe mode, no DVD boot, no disk selection icon when starting with alt pressed, no Apple hardware test, no parameter RAM reset, power management chip reset had no effect, no verbose mode, not even open firmware).
    I browsed the forums, but what I found didn't help, so I was about to stop trying and have it fixed by Apple. But my son told me he had noticed that after "a long time" (he's 4...), a folder with a flashing ? would appear. I figured that wouldn't happen in case of a severe hardware failure, so I tried one last thing: I hooked up an old PowerBook in target disk mode via Firewire and restarted the iMac. I tried several times (with and without alt pressed), but nothing happened (when pressing alt, a functional mouse pointer would appear, though).
    Then I restarted a last time and left the iMac sit there on its white screen for about 20 minutes... and that's when the miracle happened: it finally booted off the target-disk mode PowerBook's system!
    I ran Disk Utility, which saw the iMac internal HD as disk2s0 (or something like that), and launched the disk repair process. After about three error-ridden verify-repair cycles, the green ok message finally appeared and the volume mounted as if nothing had happened. I rebooted off the internal disk without a glitch, and I still have to find damaged or lost files.
    I guess I was lucky that my HD problem was benign enough to be cured by Disk Utility. But even if that had not been the case, at least I'd have known that the HD failed, and maybe I could have saved some files using recovery software. Whatever the case, if you've got an external bootable drive, it's definitely worth trying before handing your iMac over for (usually horribly expensive) repairs.
    Good luck!

  • Cannot open favourites using the Firefox tag that usually opens up the menu and a new page.. Now I get the dropdown menu but cannot open a new page, losing the homepage every time I explore, can you say WHY? all other versions worked fine!

    I cannot open a new page from the Firefox favorites menu, it worked before in other versions and this new 5.1 version, but stopped working a few days ago, uninstalled, downloaded a fresh program.. same problem exists. I usually leave my 'Home Page' as a stable page and just open 'new' pages for i.e. Google, Internet Banking etc. the '+' sign on my home page or other loaded pages does not operate, hate having to now constantly sign in to my hotmail home page if and when I open new pages, can you help?

    Websites remembering you and automatically log you in is stored in a cookie.
    * Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
    Make sure that you do not run Firefox in Private Browsing mode.
    * https://support.mozilla.com/kb/Private+Browsing
    * In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
    * Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
    Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
    * http://kb.mozillazine.org/Cookies

  • Hello i am having issues and it is quite irritating my ipod touch 2g will not turn on and when it finally did it was just a white screen and it asked if i wanted to restore to factory defaults so i did so. it didnt do anything it was still just a white sc

    hello i am having issues and it is quite annoying i just want to you use  my ipod again. ok so one day when i went to use it it wouldnt turn on actually it wouldnt do anything i tried everything it wouldnt connect to the computer or even show up it wouldnt charge i mean nothin. so then the other day i figued hey ill try plugging it in again and it started up and the screen was white no apple logo just a white screen then i connected to the computer ahah soo i restored it to factory settings well then it still was a white screen and then it shut off and will not turn on again no matter what i do. any advice would help. thanks

    My IPOD is also dead this evening afte trying to install the 2.2.1 update, I have a blank screen and no response from IPOD (Screen is blank)
    I have also the USB Device Not Recognised message, I have tried holding the power and home buttons down for prolonged period, this provokes a response from the PC ie another USB device not recognised message but nothing on screen.
    I have also ITUNES open hoping it would pick up the device and suggest reset or reinstallation / restore, but nothing !!! Help, any apple support folk on here ?
    What should I do next ?
    Frustrated
    Adam

Maybe you are looking for

  • ORA-12952 and Oracle 10g XE problem with migration to 11g XE

    Hi, all My DB (Oracle 10g XE) reach storage limit. I have tried to migrate to 11g XE version but unsuccessful. For migration I used next manual: http://download.oracle.com/docs/cd/E17781_01/install.112/e18803/toc.htm#XEINW136 expdp returned next erro

  • Network Activities update issue after confirmation

    Dear, In our PS projects we are using one network header (with backwards scheduling) with both internal (PS01) en cost activities (PS03). The cost activities are linked to two internal activities to establish a cost spread. For example Cost activity

  • R/3 - XI connection

    Folks, For an RFC connection from a R/3 to XI what permissions does the user in XI need to have to route/transport/map idocs? Does this need to be a service or dialog user? In "Mastering IDoc Business Scenarios with SAP XI" on page 64 it says you nee

  • I am getting a blocked plug in message

    I am getting a blocked plug in message.  I am trying to install the latest flash player but get to a  user and password box and don't know the password.  How do I get or reset that password so I can download?

  • Unable to print after upgrading to Snow Leopard (Dell 1320C) - Network

    This recently started after upgrading to Snow Leopard. The OSX drivers worked well with Leopard 10.5.xx but after upgrading to Snow Leopard, i keep getting "network host busy" or "could not connect to printer". I've tried completly removing printer,