My firefox crashes every time I open it.

I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well.
== This happened ==
Every time Firefox opened
== I tried to remove a program from my computer ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)

Hello Pam.
Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

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Firefox Crashed every time I opened this is report Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205

Firefox Crashed every time I opened this is report
Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205

This is caused by a file on your computer called datamngr.dll, can you search and find that file?

Since the latest "update" Firefox crashes every time I open it

Since the latest Firefox update, the browser crashes every time I open it. Sometimes I get the "this is embarrasing screen" which asks to restore or start a new session. Either one has the same results - another crash.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Media Center PC 5.0; SLCC1; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

updated tonight...problems since then
Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.
Problemsignatur:
Problemereignisname: AppHangB1
Anwendungsname: firefox.exe
Anwendungsversion: 10.0.1.4421
Anwendungszeitstempel: 4f32aad0
Absturzsignatur: 4263
Absturztyp: 0
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 2: fe86
Zusätzliche Absturzsignatur 3: fe864004cdb784280da5712fe0cfbae5
Zusätzliche Absturzsignatur 4: 4263
Zusätzliche Absturzsignatur 5: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 6: fe86
Zusätzliche Absturzsignatur 7: fe864004cdb784280da5712fe0cfbae5

What did the installation of CorelDRAW Graphics Suite X6 changed in the system because after that Firefox crashes every time when opened?

My system worked normally but after I installation CorelDRAW Graphics Suite X6 Firefox crashes every time I try to open it. I've tried disabling plugins and add-ons but with no success. Reinstallation of Firefox hasn't helped. But as I this has happened to me on a couple of other computers too, I've been able pin point the source of problem to installation of CorelDRAW Graphics Suite X6 (and earlier versions, too).
Firefox can be opened without problems in safe mode or in Windows XP SP3 compatiblity mode. Does Firefox use some different system components then?
I am using 32-bit Windows7 and latest version of Firefox.

It is possible that the CorelDRAW program installed extra fonts on your computer and that Firefox is having a problem with one or more of them.
You can use one of these to start Firefox in Safe mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
You can also do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox crashes every time I open it, within seconds, so I can't fix anything in the toolbars (if that's where the problem is).

Every time I open Firefox, even in Safe Mode, it crashes within 5 seconds. It's not enough time to make changes in the toolbars at top. The page says "Well, this is embarrassing..." and when it crashes it takes me to Mozilla Crash Reporter. I opened Fontbook, eliminated bad fonts, and that didn't help. I'm working on a Mac OS X 10.8.4 and Chrome works fine. There don't appear to be any malware problems. I've looked through all the help forums and none of them have contained suggestions that solve my problem.

Hello SEHW, we're sorry to hear that Firefox is crashing when you open it. Please do the following to give us crash IDs that will help us understand more about the crash.
#Click the '''Finder''' icon in the dock. On the menu bar, click the '''Go''' menu, hold down the '''option''' or '''alt''' key and select '''Library'''. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
#Open the 5 most recent files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

Firefox crashes every time I open it and try to go between pages, I can not use firefox, help

I converted my new computer from an old one about a week ago.
Every time I open Firefox, it either crashes immediately or once I try to go between pages it crashes. I get a window that says Firefox quite Unexpectedly. Apple Care worked on this with me.
We opened Firefox in Test Mode, the crashes did not happen.
I would like to use Firefox, it is much better than Safari, but not being able to get help for Firefox; I have no choice.
I don't know how to submit information to Mozilla, therefore I have no crash ID.

With Test mode, do you mean starting Firefox in [[Safe mode]] ?
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Firefox crashes every time after opening an attachment

Hello, the problem I am having is EVERY TIME I open an attachment from email.
I use Yahoo email. I've tried the recommended solutions I've read on here with no luck.
Even updated to the latest version of Firefox. Still no luck.
I can open an attachment but after I close it, Firefox ALWAYS crashes.
What could I be missing that will resolve this problem?
I was using Windows Vista but now Windows 7 and same problem on both platforms.
== Crash ID(s) ==
bp-e24493e1-4583-4f94-9a47-7c8c62100720

Weeks of TRASH = FIREFOX 3.66
All three of my computers have been totally worthless since I upgraded to FF3.66. Each are built/configured differently. Each has a different OS. Each has all the above problems. Crashes constantly, RAM & CPU usage on a Q9650 is always near 100%. After screwing around for days I finally came here and found out that I was among a very large and upset group of users. With the last few upgrade I've had minor problems with my selection of add-ons Firefox disabled them for a later fix. I found a new DL today, 3.67 so I installed it figuring the problem was addressed. After installation of 3.67 it still says it's 3.66??
I went to their site to find help from them and couldn't get anyplace until I came here and read about my problem. Thanks for giving me a clear head so I could find a good solution.
My solution was to remove all Mozilla/Firefox products and then install other browsing options. It felt funny because for the first time in years I had to use Microsoft Internet Explorer to find other options. My computer is problem free and fast as usual now.
I wonder how many other users have abandoned them due to this BS?? I for one will probably stick with my new choices now.
YES, Weeks of TRASH = FIREFOX 3.66

Firefox crashes every time I open it

When I first install Firefox it works perfectly fine. That is, until I close it for the first time after it is opened automatically after the install. After that first "close" it no longer runs properly, it will open to the mozilla start screen and then freeze and crash if I try to go to any website.
Running as administrator seems to work, but when I do that I am unable to scroll with my mouse's scroll wheel for some reason.
Starting in safe mode does nothing, and as I've said, reinstalling will only make firefox work until I close it for that first time. Obviously I could just opt to never close firefox, but I would like to be able to restart my computer and not have to reinstall firefox every time I do so.

It is probably best not to run Firefox as an administrator, and I am not sure why it should work then but not otherwise.
*What do you mean exactly by freeze and crash ?
* If you have a Firefox crash and submit a crash report please paste a couple of CrashIDs into your next post.
* Navigate to ''about:crashes'' look for crash ids starting with '''bp-'''
When reinstalling do a clean reinstall and delete the Firefox program files. (NOT the profile files)
* see [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox]]'''_5-reinstall-firefox'''
Please post back with how you get on.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Firefox crashes EVERY TIME i open it. Help please!!!

All of a sudden, my firefox crashed on me, and every time I try to re-open it, it keeps on crashing.
I tried everything on here: http://support.mozilla.org/en-US/kb/Firefox%20crashes%20when%20you%20open%20it#w_not-running-the-latest-version-of-firefox
It doesn't load on safe mode.
I don't know what to do. Please help...

Alice... I was not seeking an answer, as this was the solution that was causing mine to crash after updating firefox and flash. After much frustration, this solved it for me. I posted in all the forums where others were having a crash, as it may be the same problem and they seem to be related to what I was having. It was posted in the hopes it would solve their problem. All they can do is try it..... Then the group at Mozilla.org can work out why Firefox with the latest flash needs admin rights or not. I also have zone alarm set pretty high on security... so it could be that it does need to be run as admin... it is worth a try...

My Firefox crashes every time I open it and none of the steps in the database solve the problem. My crash signature is PaintFrame(nsIRenderingContext*, nsIFrame*, nsRegion const&, unsigned int, unsigned int)

I tried opening it in safe mode and none of the other help tips in the database on firefox crashes when I open it apply to me. I also ran a couple of virus programs to check for any infections and found nothing. I had been having issues with java previous to firefox beginning to crash. So I attempted to uninstall java from my computer but it did not help.
My crash signature is PaintFrame(nsIRenderingContext*, nsIFrame*, nsRegion const&, unsigned int, unsigned int) and a search of this term on Mozilla Support pulled up no results.
I'm not terribly knowledgeable with programming so any suggestions would help!

I read online about a "clean reinstall" of firefox which seems to have worked! They should include direction on this on their page: https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

Firefox crashes every time I open it. Before it crashes, it offers me updates to 2 applications which I deleted when they caused me trouble before - one for FM radio, and another for music (can't remember the exact names)

I am having trouble replicating the problem - Firefox has stopped offering me the updates, and now crashes about 30 seconds after I open it. I can uninstall and reinstall, but I've done that before, and somehow the updates still find me. When I choose to report the crash, the report is apparently going to Apple, not Mozilla.

I had the same problem:
http://discussions.apple.com/thread.jspa?threadID=718750&tstart=0
This solved it:
http://discussions.apple.com/thread.jspa?messageID=3413761#3413761
Hope it helps you as well.

Firefox won't open in safe mode, and it crashes every time I open it

I'm running Firefox 3.6 on a Mac 10.6.6 (snow leopard)
Firefox crashes every time I open it, even if I try to open it in safe mode. I thought it might be something to do with add-ons -- the problems seemed to start happening after I upgraded an Adobe Flash Player but I can't figure it out. I've already uninstalled and reinstalled the flash player but no luck.
I'm a computer newbie so please, if giving help, keep directions simple! Thank you.
Here is the crash report:
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13
BuildID: 20101203074432
CrashTime: 1297992431
EMCheckCompatibility: true
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1292957452
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 993
StartupTime: 1297992362
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.13
This report also contains technical information about the state of the application when it crashed.

https://crash-stats.mozilla.com/report/index/e316ecfe-d3b7-40ed-bd5e-c3e622111127
The crash report you gave looks to be caused by a older version of Roboform ('''7.6.1''' or older) even though you have Firefox 8.0.1. In the modules part of crash report it looks to be Roboform '''7.5.2.0'''
http://www.roboform.com/support/news

Had to start Firefox in safe mode cause it kept crashing after i deleted the file. Now Fire fox Crashes every time I open it and I have to put it in safe mode j

Had to start Firefox in safe mode cause it kept crashing after i deleted the file. Now Fire fox Crashes every time I open it and I have to put it in safe mode just to use it, also it's not syncing with my iPad.

If you use Norton software, try disabling your Norton extensions. As of last week, there were severe compatibility issues with Firefox 24.

Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

Hi there,
You could try performing a clean installation: [[Knowledge Base Article]] :
Some Firefox issues can be resolved by downloading a new Firefox installer from Mozilla.com, then closing Firefox, deleting the Firefox application folder (program files) and reinstalling Firefox. If this does not help, or if you would rather completely remove Firefox and start over instead of completing all the troubleshooting steps, follow these steps:
1. Download the latest official version of Firefox from Mozilla.com.
* You should avoid unofficial download sites that bundle Firefox with other software such as the Google Toolbar.
2. If you wish to retain your current profile, you should make a backup copy of it. See Backing up your information for instructions.
3. Uninstall Firefox and make sure you remove the Firefox application (program) folder and your Firefox personal data (user data and settings) - see Uninstalling Firefox for instructions.
4. Reinstall Firefox - see Installing Firefox for instructions.
5. When Firefox is started for the first time, the Import Wizard will appear and a new profile will be created.
6. Verify that the issue no longer appears.
7. If you made a backup of your old profile and wish to restore your old information, see Recovering important data from an old profile. For troubleshooting purposes, only copy the files corresponding to your bookmarks and saved passwords.
8. Reinstall your extensions and themes one by one to determine if any specific one is causing the issue.
source: https://support.mozilla.com/en-US/kb/Basic+Troubleshooting?s=clean+installation&as=s#Clean_reinstall

Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

My firefox crashes every time I open it.

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