My Firefox crashes upon start up, and the crash reporter opens instead

When I open my Firefox from desktop (windows vista), the firefox crash reporter opens instead giving me the options of restarting, or quiting firefox. The samething also happens when I start in safemode, or when I Reset firefox. The only way I can open firefox from desktop is if I open it as the administrator.
My latest crash IDs are as follows:
- Crash ID: bp-85ec11ca-df68-4c34-9eb7-800f32130119
- Crash ID: bp-33a8cf2d-1be2-44bd-8265-8741a2130119
- Crash ID: bp-9fac309a-d062-4f4d-bd2f-a0de12130119
- Crash ID: bp-f3507e6d-6e28-486d-888f-265c02130119
- Crash ID: bp-98a24370-1267-4caa-a2aa-90cda2130119
I would really appreciate if you could help me out with this, I simply hate all the other browsers and would hate to change to one of them.

hello akhalaj, from the crash report you've submitted it seems like the crash is malware related. the malicious file on your pc causing the crash is named ''ebwlduva.dll'' (randomly generated filename).
according to reports from other users it should be detected &removed by microsoft safety scanner and kaspersky security scan. please run a scan with these products:
http://www.microsoft.com/security/scanner/default.aspx
http://www.kaspersky.com/security-scan

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Firefox crashes imediately...if i hit restart firefox, crash report opens again & again..etc

Problem is only on on my toshiba laptop,
windows 7 home
32 bit.
(i think FF i was using is version 7 ?something)
Noticed it after doing system restore wizzard, couple nights ago...NEVER had an issue w/firefox before.
Have shut down & restarted 5-6 times.
WILL NOT open in safe mode, same thing as trying in normal mode.
**Did notice when opened events viewer, "Error: MMC could not create the snap-in." and no event logs are listed.
I have gone in undone the system restore i did few nights ago and still no luck starting FF.
THANKS!
*please read note in troubleshooting box

THANKS SO MUCH!!
will all of my settings/bookmarks etc still be there after i get newer version?

Firefox crashes on opening within seconds. started suddenly several weeks ago and i haven't been able to get on since. i reinstalled but updating didn't work. it won't even open in safe mode. HELP!

firefox crashes on opening within seconds. this started suddenly a few weeks ago and despite several daily attempts, i still can't load firefox application. it crashes immediately upon startup every time no matter what and crash reporter arrives. i have researched all the articles and followed their suggestions. i installed the newest version of firefox and still get the same results. i can't even open firefox in safe mode.

You do not want to remove the program directory with a Mac because Firefox is most likely installed in the system Applications directory which is where the system applications are stored.
Have you tried removing the Firefox plist file from your user library? I have Mac OS 10.6.8 as well, and that file is at /Users/<user name>/Library/Preferences. Close Firefox and remove that file, then start Firefox again.

ESET NOD 32 cannot scan past this point. I keep getting stuck at 56% at the following; C:\Documents and Settings\Owner\Application Data\ Mozilla\Firefox\Crash Reports\Pending. Is this a problem with NOD32 or with Firefox? Thank you.

I ran into a glitch on my system that I tried to fix myself. My NOD32 was always showing the yellow warning circle as my protection status when I started my computer. I tried to fix this every way I new how.
Then I started to get pop ups asking me to fix and then send system error reports to Windows. Some stating they were '''''critical.''''' So I sent NOD32 the e-mail below.
'''Me:''' I cannot seem to run a complete system scan. I keep getting stuck at 56% at the following point. C:\Documents and Settings\Owner\Application Data\
Mozilla\Firefox\Crash Reports\Pending
I also keep getting messages to send error reports to Microsoft constantly. I also have this code C:\pagefile.sys-error opening
Thank you for your assistance.
'''Their solution:'''
Based on the information you provided, we recommend that you upgrade to latest version of ESET NOD32 Antivirus and see if this makes a difference.
Please click or copy/paste the following ESET Knowledgebase article into your web browser for step-by-step instructions:
'''Me''' : I did as they requested and am fully upgraded and licensed with their new edition.
Ran a new scan same problem.
I sent them a new e-mail but now wonder if it is a Firefox issue as, C:\Documents and Settings\Owner\Application Data\
''Mozilla\Firefox\Crash Reports\Pending'' this is where the scan stalls.
Any help would be appreciated.
Thank you.

Try delete the files in Pending folder and make the scan again, do not be afraid to delete the files see : https://support.mozilla.org/en-US/questions/679996
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

My macbook's performance is quite slow and it freezes I haven't shut it down in over a month. I shut it down yesterday for over 12 hours yet upon starting up again the slowness persists. Removed Google chrome application the speed arose slightly any tips?

I haven't shut it down in over a month. I shut it down yesterday for over 12 hours yet upon starting up again the slowness persists. Removed Google chrome application the speed arose slightly any tips? I contacted a support member but unfortunately my warranty has run out, he suggested that may be a result of putting the mac into sleep constantly, and not shutting down and that there may be files i can clear to remedy the issue. Any suggestions would be greatly appreciated,
Regards.

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

I have Google as my default home page in Firefox and the Google proser opens when I start Firefox, but every time I open a new tab it opens the Yahoo browser.

I have Google as my default home page in Firefox and the Google browser opens when I start Firefox, but every time I open a new tab it opens the Yahoo browser.

Do you have the FastStart extension?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I have Google as my default home page in Firefox and the Google browser opens when I start Firefox, but every time I open a new tab it opens the Yahoo browser.

I have Google as my default home page in Firefox and the Google browser opens when I start Firefox, but every time I open a new tab it opens the Yahoo browser.

Do you have the FastStart extension?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I desperately would like to update Firefox to version 10 from version 9 but each time I try, I am stuck with FF10 checking addons for comparability and the Welcome page opening every time I start the browser.

Windows 7 64 bit
I desperately would like to update Firefox to version 10 from version 9 but each time I try, I am stuck with FF10 checking addons for compatability and the Welcome page opening every time I start the browser. I continue to have to revert to version 9 to resolve this issue.

Sorry to be a while getting back! Tried all of that with no sucess so this AM, bit the bullet and deleted the FF folder from programs and downloaded and installed FF 10.01. Still was plagued with the same problem. Went into the appdata folder and there were two sessionstore.js files. Deleted them both, restarted the browser and no compatibility check for add-ons was done at start up and the extra tab for Welcome to FF was no longer opening Everything seems to be working as it should and I did not loose any of my settings.. Thank you for trying to help and I hope my solution helps anyone else who might experience this in the future. Here's hoping the next update goes smoother!

I'm getting the following error message when ever I try to start cs6 and the program gets close. "Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly."

Hi,
I’m getting the following error message when ever I try to start cs6 and the program gets close.
“Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Please advise what is the problem? and How to sort this out?
OS Name
Microsoft Windows 8.1 Pro
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
JARVIS
System Manufacturer
Dell Inc.
System Model
Inspiron N5110
System Type
x64-based PC
System SKU
To be filled by O.E.M.
Processor
Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Dell Inc. A11, 8/3/2012
SMBIOS Version
2.6
Embedded Controller Version
1.01
BIOS Mode
Legacy
BaseBoard Manufacturer
Dell Inc.
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
Unsupported
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
Jarvis\JARVIS\Abhishek
Time Zone
India Standard Time
Installed Physical Memory (RAM)
4.00 GB
Total Physical Memory
3.16 GB
Available Physical Memory
1.21 GB
Total Virtual Memory
3.72 GB
Available Virtual Memory
1.55 GB
Page File Space
576 MB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
Yes
Hyper-V - Data Execution Protection
Yes
Display adapters:
and NVIDIA GeForce GT 525M.

Without the actual crash logs nobody can say, but chances are that your graphics hardware is to blame, so update the driver...
Mylenium

I can not find mozilla firefox folder in Start All Programs how can i open firefox in safe mode i am using win7 and firefox 4.ob10 ?

i can not find mozilla firefox folder in Start>All Programs> how can i open firefox in safe mode i am using win7 and firefox 4.ob10 ?

A quick workaround - Go to Start > Run, and paste this in the box: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode

When I close FF the crash reporter opens ,Started yesterday

As of yesterday , possibly after the windows updates ,
when I close the browser ,the crash reporter opens and says
FF has crashed , when all that has occured is I closed it.
Using V. 7.0.1

See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
*https://support.mozilla.com/kb/Mozilla+Crash+Reporter

I am having problems with my outlook 2011. While i am able to check and SEND email on all my other devices ( Ipad, iphone, Macbook), I am unable to do so with my iMac. This problem started suddenly and the error message i get is error 5.7.8. Please Help

I am having problems with my outlook 2011. While i am able to check and SEND email on all my other devices ( Ipad, iphone, Macbook), I am unablesend any email with my iMac ( i can recieve email) . This problem started suddenly and the error message i get is error 5.7.8. I have read the threads on line and went into settings, even created a new profile, nothing helps...Please advice..is this something to do with my keychain Access?

As Outlook is not an Apple product, you will find more helpers familiar with Outlook here:
Office for Mac forums

Downloaded Firefox update for my Mac and now when I open it, there is a white box at the top of the page with a grey bar in it that I can't get rid of

I updated my firefox browser for my Mac and now, when I open it, an empty white box appears at the top of the page with only a gray bar in it. It over lays the Firefox home page and I can't get rid of it, so I can't click on anything on the Firefox page. I tried deleting Firefox and redownloading it, but that didn't help. I have to force quite Firefox to get out of it. Help!

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

I get a gray screen with the apple logo at start up and the trackpad doesn't work

My MacBook Pro has run fine until yesterday. It froze and wouldn't receive commands from the trackpad. I was still able to move the cursor but clicking or tapping the screen did nothing. I tried restarting but got the gray screen with the Apple logo and the spinning wheel. To get pass this I have tried resetting the NVRAM/PRAM and performing the safe boot. I also tried using the Disk Utility at start up but since I can't use the trackpad it was unsuccesful. I got pass the gray screen once performing the safe boot and restarted and everything run fine (including the trackpad) for about 20 minutes before freezing again. Now I'm back at the gray screen again and can't seem to get pass it again.
Any advice what should I do next?

I would back up the files and start looking at the HDD. Open DISK UTILITY>FIRSTAID.
Ciao.

HT4061 I plugged my phone in and contected it to my home wifi to do an update. Now I can not use the phone at all, I held the start button and the enter button to restore it but all i get is the itunes symbol on the front. Is it possible to retrieve pictu

I just got an Iphone 5, and it requested an update. I plugged it in and connected it to my home wifi and now I can not use it at all. The only thing that shows on the screen is the itunes symbol. I tried to hold the start button and the enter button, but that does nothing. I have pictures and videos on the phone, is there any way to retrieve them?

Plug it into your computer and restore it. It is in recovery mode. Anything that was on the phone is already gone. If the pictures and videos were not backed up, then there is no way to retrieve them.

My Firefox crashes upon start up, and the crash reporter opens instead

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