My Firefox frequently crashes and I wonder if it has to do with "unresolved conflicts" as indicated on my troubleshooting info page?
I have not ascertained what causes the crashes. I do believe they are much more frequent and as stated abovbe, I wonder if they have to do with unresolved issues with my graphics card as stated on the troubleshooting page.
I realize that I have an HP/Compaq Presario s6500NX computer- and running 32 bit Windows with Windows XP Service Pack 4.
I have upgraded to the newest Firefox for security reasons but wonder, among other solutions, if there might be a previous version of Firefox that is more stable for my older hardware and software. Thanks.
Oops, SP3 I meant.
Similar Messages
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I'm using firefox 1.0.6 on a Mac OSX 10.3. Firefox is crashing and freezing frequently. I've heard that My firefox version is too old to update and I should get a new computer. I can't upload art to my website. News articles freeze constantly. Firefox shuts down when I go to certain websites. What can I do? Thanks.
I'm using firefox 1.0.6 on a Mac OSX 10.3. Firefox is crashing and freezing frequently. I've heard that My firefox version is too old to update and I should get a new computer. I can't upload art to my website. News articles freeze constantly. Firefox shuts down when I go to certain websites. What can I do? Thanks.
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HI,
I have an IMac with 4 G of Ram and am using Apeture 3.51. When trying to edit CS2 raw files I experience frequent crashes and freez ups of the whole computer. Any suggestions?You didn't mention any color calibration being done on your monitor. This is an essential part of any color-correct workflow. What are you using to calibrate your monitor (and your printer)?
Print profiles (for soft-proofing as well as printing) are for specific combinations of paper & printer. The nine you have are each, most likely, for a common paper (perhaps mfr'd by Canon) to be used with your printer.
I don't know what you mean when you say "I choose a high standard print option".
Have you read the User Manual chapter on printing?
Printing Your Images
There is also a good appendix on calibration:
Calibrating Your Aperture System -
Firefox keeps crashing and keep getting do not trust all sites on firefox
Firefox keeps crashing and I keep getting this
This Connection is Untrusted
You have asked Firefox to connect securely to www.mozilla.org, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
My Mac Pro tower quad core crashed and is showing a NO sign (the circle with a slash through it). How do I safely get it to come back up ? Model A1186
General purpose Mac troubleshooting guide:
Isolating issues in Mac OS X
Creating a temporary user to isolate user-specific problems:
Isolating an issue by using another user account
Identifying resource hogs and other tips:
Using Activity Monitor to read System Memory and determine how much RAM is being used
Starting the computer in "safe mode":
Mac OS X: What is Safe Boot, Safe Mode?
To identify potential hardware problems:
Apple Hardware Test
General Mac maintenance:
Tips to keep your Mac in top form
Troubleshooting: My computer won't turn on
https://support.apple.com/kb/TS1367
Where are your bootable backups and clones stored?
What do you have to boot from to restore or attempt to recovery files that are not backed up?
It won't be a PowerMac. People tend to think they look alike? or mean the same thing.
http://www.everymac.com/systems/apple/mac_pro/specs/mac-pro-quad-2.66-specs.html
Try zap PRAM and SMC Reset. If you have ATI 5770 which many have upgraded to you won't be able to use older DVD or systems than 10.6.5 -
yahoo is my home page. I updated to the new version of firefox per yahoo and now my tool bar has changed.
I want the old tool bar back? The old one had an X when I wanted to stop something (I just clicked on the X). Also, the old toolbar has a "home" that I clicked on and it went staight back to yahoo main pageNot sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
* [[How to use bookmarks to save and organize your favorite websites]]
* [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
* FirefoxButton -> add-ons
** see [[Find and install add-ons to add features to Firefox]]
** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
* also look at Yahoo's own information such as http://help.yahoo.com/tutorials/toolbar/cl3/c3_ff_toolbar1.html -
I had a computor crash and bought a new Mac. I reinstalled with timemachine but now my CS4 say kode 150:30
You need to install Adobe applications ... transferring them does not usually work.
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html -
My old laptop crashed and I want to re-establish my iPhone with a new laptop. I had no chance for backing up just before the crash, so I need some other way of transfering ALL files, contacts, calendars, photos, etc simply. Can I transfer any data out of my old laptop HDD ? The iTunes on the new laptop doesn't like the idea of me using it for the old phone either !!
If the hard drive in your old laptop still works you could put it in an external enclosure in order to copy your entire iTunes folder to your new laptop. If that isn't possible, the first thing you would need to do is copy any music you didn't purchase from iTunes from your phone to your iTunes library on you new laptop using 3rd party software such as Touch Copy. This can't be accomplished with iTunes (iTunes will only transfer purchased music from your phone). You would also need to do the same thing with any Photo Library pictures on your phone that were synced from your old computer. These can't be transfered with iTunes either. Once you've done this, carefully follow the steps in wjosten's post here in order to sync your phone to your new laptop without losing data: https://discussions.apple.com/message/13356770#13356770. (For Windows, substitue Outlook for Address Book/iCal in step 2.)
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Dock frequently crashes and restarts when entering Mission Control
Hello,
Long time lurker, first time poster here. Hoping someone can help me with this issue.
I am running Mac OS X Lion (10.8) on a 2.5 GHz Intel Core i5 24" iMac with 12 GB RAM. Peripherals include Apple wired keyboard, Apple Magic Trackpad, Logitech G9x laser mouse, and a Seagate USB External Hard Drive, and an old Dell 17" LCD (E177FP) connected as a second monitor.
Throughout the day, I work with Adobe Photoshop, Abode Indesign, Firefox, Chrome, Safari, BB Edit, Cyberduck, iTunes, Microsoft Remote Desktop Connection, Terminal, Text Edit, Screen Sharing, Microsoft Excel 2011, Microsoft Word 2011, and additional applications across eight desktops in Mission Control (for a total of 16 screens, with the two diaplays).
Approximately 6-12 times a day Mission Control will become unresponsive while entering it, whether by using four-finger swipe up on trackpad, mouse button 4 on Logitech mouse, or control + up arrow on keyboard. I can still move the mouse cursor, type in applications, and click on applications. However, the dock relaunches (all of my minimized windows at restored to my screen) and then Mission Control is responsive again. The window of unavailability is about 10 seconds.
I have used Macs for years now and never before have I had to deal with such a minor (yet frequent) inconvenience. They have always "just worked."
I am including my most recent crash report and am hoping that someone will have a solution that doesn't involve installing the operating system from scratch.
Thank you for your time.
Joe
CRASH REPORT:
Process: Dock [51108]
Path: /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
Identifier: com.apple.dock
Version: 1.8 (1168)
Build Info: Dock-1168000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [273]
User ID: 501
Date/Time: 2012-08-02 09:31:24.797 -0400
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
VM Regions Near 0x18:
-->
__TEXT 000000010b8c0000-000000010bb1a000 [ 2408K] r-x/rwx SM=COW /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
Application Specific Information:
objc_msgSend() selector name: retain
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff84033790 objc_msgSend_vtable13 + 16
1 com.apple.dock 0x000000010b90fdc4 0x10b8c0000 + 327108
2 com.apple.dock 0x000000010b9c7377 0x10b8c0000 + 1078135
3 com.apple.dock 0x000000010b91789d 0x10b8c0000 + 358557
4 com.apple.dock 0x000000010b918e62 0x10b8c0000 + 364130
5 com.apple.dock 0x000000010b90dbd2 0x10b8c0000 + 318418
6 com.apple.dock 0x000000010b8fc14b 0x10b8c0000 + 246091
7 com.apple.dock 0x000000010b909145 0x10b8c0000 + 299333
8 com.apple.dock 0x000000010b8f9d7f 0x10b8c0000 + 236927
9 com.apple.dock 0x000000010b8e16a0 0x10b8c0000 + 136864
10 com.apple.HIServices 0x00007fff8eb8133e mshPerform + 11
11 com.apple.CoreFoundation 0x00007fff8bba4a19 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
12 com.apple.CoreFoundation 0x00007fff8bba4759 __CFRunLoopDoSource1 + 153
13 com.apple.CoreFoundation 0x00007fff8bbd78bf __CFRunLoopRun + 1775
14 com.apple.CoreFoundation 0x00007fff8bbd6dd2 CFRunLoopRunSpecific + 290
15 com.apple.dock 0x000000010b98e11e 0x10b8c0000 + 844062
16 libdyld.dylib 0x00007fff8eeaa7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d69cd16 kevent + 10
1 libdispatch.dylib 0x00007fff8d66ce26 _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8d66ca2a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d69a776 clock_sleep_trap + 10
1 com.apple.dock 0x000000010b8d906c 0x10b8c0000 + 102508
2 libsystem_c.dylib 0x00007fff87e4a782 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff87e371c1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d69c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87e4cf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87e4ccf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87e371b1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d69c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87e4cf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87e4ccf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87e371b1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d69c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87e4cf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87e4ccf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87e371b1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d69c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87e4cf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87e4ccf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87e371b1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010bb6b548 rcx: 0x00000000000000b9 rdx: 0x0000000000000009
rdi: 0x00007ffca61abd50 rsi: 0x000000010bb690b0 rbp: 0x00007fff5433c670 rsp: 0x00007fff5433c638
r8: 0x0000000000003290 r9: 0x00000000000000ff r10: 0x00007ffca611ff10 r11: 0x00007ffca4239340
r12: 0x0000000000003290 r13: 0x00007fff840322c0 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff84033790 rfl: 0x0000000000010246 cr2: 0x0000000000000018
Logical CPU: 1
Binary Images:
0x10b8c0000 - 0x10bb19fff com.apple.dock (1.8 - 1168) <BB195D81-846F-3B85-95E0-EDC1E4F302DE> /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
0x10bbb4000 - 0x10bbbaff7 com.apple.Uninstall (1.0 - 115) <00BE8D46-5D4C-3B45-AFC4-8009E88E7A6F> /System/Library/PrivateFrameworks/Uninstall.framework/Versions/A/Uninstall
0x10bfd4000 - 0x10bfd7ff7 libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x10bfde000 - 0x10bfdeff4 +cl_kernels (???) <AC61141E-6B8F-489D-B233-E8180AD73A63> cl_kernels
0x10c05a000 - 0x10c05bffe +cl_kernels (???) <ECFD1A04-BD9B-4C66-9D5F-058541C87BA6> cl_kernels
0x10eff1000 - 0x10effafef libcldcpuengine.dylib (2.1.16) <BA5F6C17-7A08-3DCF-A30E-E9C4D76B7356> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x10f010000 - 0x10f0a6ff7 unorm8_rgba.dylib (2.1.16) <AC3AFE82-7E82-340B-9E7A-9A27C29816DA> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
0x10f0c5000 - 0x10f160ff7 unorm8_bgra.dylib (2.1.16) <14128E4A-6050-35C3-A493-3C8AEAF9B14D> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x10f18a000 - 0x10f18aff4 +cl_kernels (???) <684F4202-478D-44ED-8B11-E7CBF25E1773> cl_kernels
0x10f197000 - 0x10f198ff6 +cl_kernels (???) <9BF905B4-B3CD-4BF0-8FB2-1D133FF1FD5E> cl_kernels
0x10f1a9000 - 0x10f1a9ff1 +cl_kernels (???) <5D87C8AC-0B2C-4C98-BDB9-7A85F848481F> cl_kernels
0x10f1b2000 - 0x10f1b3ff2 +cl_kernels (???) <131802BF-DFD1-44D8-B3AE-F75491C6DE3D> cl_kernels
0x10f1d6000 - 0x10f1d7ff2 +cl_kernels (???) <295F8DB5-AA7F-4CF4-9459-246C2C339F2D> cl_kernels
0x10f1fb000 - 0x10f1fbff5 +cl_kernels (???) <22EED4E7-5072-4E48-BCED-9A2875F2DB42> cl_kernels
0x7fff6b4c0000 - 0x7fff6b4f493f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
0x7fff82ca3000 - 0x7fff82ca3fff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff82ca4000 - 0x7fff82cb1ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff82cc9000 - 0x7fff82ccbff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff82ccc000 - 0x7fff82dbcff7 com.apple.DiskImagesFramework (10.8 - 344) <3A30B9B5-5099-35E2-9DCD-C96764FA2D26> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff82dbd000 - 0x7fff82edcfff com.apple.desktopservices (1.7.0 - 1.7.0) <F84224B1-BA28-31AF-8C89-1C2DBBFE4753> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff82ede000 - 0x7fff82ee0fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff82ee1000 - 0x7fff82ffaff7 com.apple.ImageIO.framework (3.2.0 - 843) <A9AC2A79-331A-3B06-AFE6-7E34EF876221> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff83a1b000 - 0x7fff83a88ff7 com.apple.framework.IOKit (2.0 - 755.9.7) <9B7C5E7A-3F7A-3E70-8179-4384992B84E0> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff83a89000 - 0x7fff83b2ffff com.apple.CoreServices.OSServices (557 - 557) <F5955FD8-E6E1-359F-9D9D-381E55E3EF37> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff83b5f000 - 0x7fff83b9cfe7 libGLImage.dylib (8.5) <9583CF74-F84A-33C7-B06A-3A72F090E544> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff83c27000 - 0x7fff83c2cfff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff83c2d000 - 0x7fff83c59ff7 libRIP.A.dylib (322) <36880C8B-7FC0-3689-91FF-A0E8F4F57FE4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff83c6f000 - 0x7fff83d7afff libFontParser.dylib (84.5) <617A7D30-C7BC-39FC-A1FE-59367B4A5719> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff83db4000 - 0x7fff83dc1fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff83dc2000 - 0x7fff83dc2fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff83dc3000 - 0x7fff83f71fff com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff83f72000 - 0x7fff83f79fff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff83f7a000 - 0x7fff8402bfff com.apple.LaunchServices (539 - 539) <04FA5C61-6349-3841-9609-B650B6222800> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8402c000 - 0x7fff84144a27 libobjc.A.dylib (532) <9FA80CDA-97F4-3801-8879-0C1B976BC5CA> /usr/lib/libobjc.A.dylib
0x7fff84162000 - 0x7fff84227fff com.apple.coreui (2.0 - 181) <CFCB6868-36AC-3734-ACEA-DF9CAB2B84F2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff84814000 - 0x7fff84916fff libJP2.dylib (843) <04915A7F-EE27-3C01-8582-0BD9919558B1> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff84975000 - 0x7fff8497bfff libGFXShared.dylib (8.5) <34093C75-3ECB-3899-A2C0-A52ECAA7C3FC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8497c000 - 0x7fff849cdfff com.apple.SystemConfiguration (1.12 - 1.12) <7A8300B5-F5B3-39F0-A4B2-4C0C293FA29F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff84a12000 - 0x7fff84d41ff7 com.apple.HIToolbox (2.0 - 624) <49C4A53E-9239-3B9A-95DC-8C7B398E491D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff84d42000 - 0x7fff84dc3fff com.apple.Metadata (10.7.0 - 707.1) <ED39A710-1D87-3207-BB7D-4465B2673C1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff84e34000 - 0x7fff84ecefff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff84f1f000 - 0x7fff84f61fff com.apple.RemoteViewServices (2.0 - 80.3) <E0224421-A421-3DB6-99AF-B249684FD13A> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff850f4000 - 0x7fff8511cfff libJPEG.dylib (843) <377EC31E-1831-32E2-AEEB-C375E0A80335> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8511d000 - 0x7fff8512bff7 com.apple.Librarian (1.1 - 1) <B0248F96-6BC9-3F63-8557-65DF1606039C> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff8512c000 - 0x7fff8532cfff libicucore.A.dylib (491.11.1) <17E8B610-6B16-3F91-B49C-7CAE0D08E9CF> /usr/lib/libicucore.A.dylib
0x7fff853dc000 - 0x7fff85406ff7 com.apple.CoreVideo (1.8 - 99.0) <ED17EF3A-2775-3840-BBD1-6513B5B112F2> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff85407000 - 0x7fff8540afff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8545a000 - 0x7fff8545afff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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0x7fff8d719000 - 0x7fff8d74afff com.apple.DictionaryServices (1.2 - 184) <B37F9A90-8954-3DEC-A216-8ABB15C615A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8d756000 - 0x7fff8d858fff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8da3a000 - 0x7fff8da46fff libCSync.A.dylib (322) <C1321292-F5D3-3B8F-8CBB-57AC8E05F90C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8da47000 - 0x7fff8da5efff com.apple.GenerationalStorage (1.1 - 132.1) <EAB41613-0145-3CE5-AA60-A8A791A3EE22> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8da6e000 - 0x7fff8dbbefff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <8019964B-4FFB-3328-A425-B1A702177A25> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8dbc4000 - 0x7fff8dbcaff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff8dbcb000 - 0x7fff8dfc2fff libLAPACK.dylib (1073.3) <E670020A-6969-3ED7-B80B-285AE1DE5F95> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8e1aa000 - 0x7fff8e1aafff libOpenScriptingUtil.dylib (148) <4DB14EC4-422C-3AE8-83BF-354FEC197FD3> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8e3c9000 - 0x7fff8e463fff com.apple.CoreSymbolication (3.0 - 87) <75F2C0DD-549A-36F6-BD9E-FB40A924344F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8e464000 - 0x7fff8e483fff com.apple.ChunkingLibrary (2.0 - 132) <F5051C19-6C4E-3E65-9BEC-B0A4BA82457A> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8e484000 - 0x7fff8e4dbff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8e4dc000 - 0x7fff8e50afff com.apple.CoreServicesInternal (153 - 153) <11507A03-9165-350C-9492-A545EA7331BD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8e532000 - 0x7fff8e57eff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
0x7fff8e57f000 - 0x7fff8e5e7ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff8e5e8000 - 0x7fff8e5e8ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <ECC4891A-9BA8-3C13-9A2B-6116521B7B46> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8e63a000 - 0x7fff8e63afff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff8e63b000 - 0x7fff8e65dff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8e65e000 - 0x7fff8e663fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8e664000 - 0x7fff8e6acfff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff8e6ad000 - 0x7fff8e6bcff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff8e702000 - 0x7fff8e716fff libGL.dylib (8.5) <BE75219E-DC86-343A-983C-CA3ECADE659F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8e763000 - 0x7fff8e76cfff com.apple.CommerceCore (1.0 - 26) <997CD214-BC78-3C61-A1B8-813EA1CB9997> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8e76d000 - 0x7fff8e7dafff com.apple.datadetectorscore (4.0 - 269.1) <C94C372B-3821-3A46-A8C2-091AB1CFF7F4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8eab5000 - 0x7fff8eab5fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8eaec000 - 0x7fff8eb46fff com.apple.print.framework.PrintCore (8.0 - 387) <3CA8A004-8F93-3936-9F9E-7030BD474D2B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8eb47000 - 0x7fff8eb9dfff com.apple.HIServices (1.20 - 416) <E7DC75C4-A3E0-3D6B-B961-C9849442BCA6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8ee55000 - 0x7fff8ee80fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff8ee81000 - 0x7fff8eea5ff7 libc++abi.dylib (24.2) <340E7C7B-DC93-3AA2-B015-B1C9541EC255> /usr/lib/libc++abi.dylib
0x7fff8eea8000 - 0x7fff8eeabff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff8eee1000 - 0x7fff8eee2ff7 libremovefile.dylib (23.1) <DBBFAF35-AC78-3856-92F6-6E4FD9DF14A2> /usr/lib/system/libremovefile.dylib
0x7fff8eee3000 - 0x7fff8eee4fff libquit.dylib (130) <FD30E6D6-B4F9-3E14-8376-7036271100D1> /usr/lib/libquit.dylib
0x7fff8ef9e000 - 0x7fff8efa3fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff8efa9000 - 0x7fff8efe9fff com.apple.MediaKit (13 - 658) <3614D66C-0712-3049-9C5A-1ED9A94D82C5> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8f02c000 - 0x7fff8f9bd39f com.apple.CoreGraphics (1.600.0 - 322) <2F5D7032-9A96-36AE-A227-428E95CAE0C5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8fa96000 - 0x7fff8fa97fff libDiagnosticMessagesClient.dylib (7) <56A70657-E8C2-3804-AB87-77DC100512A4> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8fa98000 - 0x7fff8facfff7 libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 10
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 36881
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=151.3M resident=111.9M(74%) swapped_out_or_unallocated=39.4M(26%)
Writable regions: Total=80.7M written=10.6M(13%) resident=35.8M(44%) swapped_out=0K(0%) unallocated=44.9M(56%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 992K
CG shared images 1376K
CoreAnimation 4988K
CoreImage 420K
CoreServices 1460K
MALLOC 45.6M
MALLOC guard page 48K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=246 2560K
Memory tag=247 860K
Memory tag=248 128K
Memory tag=249 304K
Memory tag=250 5996K
OpenCL 84K
SQLite page cache 2112K
STACK GUARD 56.0M
Stack 11.0M
VM_ALLOCATE 17.2M
__DATA 11.7M
__IMAGE 528K
__LINKEDIT 53.1M
__TEXT 98.3M
__UNICODE 544K
mapped file 25.9M
shared memory 17.1M
=========== =======
TOTAL 357.9MPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
I disabled extensions per Firefox instructions and discovered that 'firefox gui element capture plug in 1.0' is the one causing my problems. Problems being Firefox either crashes or refuses to open an additional window, and then crashes.
I am not sure why this started happening, however please update to version 32.0.3 when its available.
The places we can troubleshoot is in the Applications menu under preferences.
*[[Set how Firefox handles different types of files]]
If you set it to pdf.js viewer as default does it not show up? -
Firefox keeps crashing, and I think it might be virus-related.
I had a nasty virus about a month ago, but after running a couple antivirus programs, it seemed to be gone for good. One of the problems it caused was that it caused Firefox to crash when i had several tabs/windows open at once. But even though the virus is gone, this still happens. I've uninstalled and reinstalled FF several times, keep up-to-date with the newest version, etc. Nevertheless, the problem persists.
Here are some of my crash reports:
http://crash-stats.mozilla.com/report/index/bp-f09713ac-973c-43b7-bae4-3450a2110820
http://crash-stats.mozilla.com/report/index/bp-cf6c17f1-dff3-42c3-83ab-7568a2110820
http://crash-stats.mozilla.com/report/index/bp-cabecefd-89d9-448d-b800-fc8d62110820
http://crash-stats.mozilla.com/report/index/bp-0d71b43b-8c08-4c6a-abab-bb0fc2110820
http://crash-stats.mozilla.com/report/index/bp-902a3ba8-5616-45e7-81d0-521032110819
http://crash-stats.mozilla.com/report/index/bp-74d29834-6385-48b8-a6a7-7ea952110819
http://crash-stats.mozilla.com/report/index/bp-7a0fa0ce-fd02-40b9-9f13-56b0b2110817
http://crash-stats.mozilla.com/report/index/bp-7a0fa0ce-fd02-40b9-9f13-56b0b2110817
http://crash-stats.mozilla.com/report/index/bp-0ba50add-7c8e-4a2e-853a-f57872110815
Any help would be greatly appreciated. Thanks for reading!I had a nasty virus about a month ago, but after running a couple antivirus programs, it seemed to be gone for good. One of the problems it caused was that it caused Firefox to crash when i had several tabs/windows open at once. But even though the virus is gone, this still happens. I've uninstalled and reinstalled FF several times, keep up-to-date with the newest version, etc. Nevertheless, the problem persists.
Here are some of my crash reports:
http://crash-stats.mozilla.com/report/index/bp-f09713ac-973c-43b7-bae4-3450a2110820
http://crash-stats.mozilla.com/report/index/bp-cf6c17f1-dff3-42c3-83ab-7568a2110820
http://crash-stats.mozilla.com/report/index/bp-cabecefd-89d9-448d-b800-fc8d62110820
http://crash-stats.mozilla.com/report/index/bp-0d71b43b-8c08-4c6a-abab-bb0fc2110820
http://crash-stats.mozilla.com/report/index/bp-902a3ba8-5616-45e7-81d0-521032110819
http://crash-stats.mozilla.com/report/index/bp-74d29834-6385-48b8-a6a7-7ea952110819
http://crash-stats.mozilla.com/report/index/bp-7a0fa0ce-fd02-40b9-9f13-56b0b2110817
http://crash-stats.mozilla.com/report/index/bp-7a0fa0ce-fd02-40b9-9f13-56b0b2110817
http://crash-stats.mozilla.com/report/index/bp-0ba50add-7c8e-4a2e-853a-f57872110815
Any help would be greatly appreciated. Thanks for reading! -
Firefox suddenly crashed and will not open
I am having this problem as well. I believe I have the latest version of FF. It was working fine all day then all of a sudden just crashed and will not open. I first kept getting a window stating"
"Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts"
I submitted the crash report all 3 times it crashed successfully. But now, Firefox will not open at all,not even in safe mode.
I have looked through any suggestions and nothing works. I can't even get the profile manager to open to test it.
I would like to roll back to a previous version, IF that will solve this problem,but it's my bookmarks that I want to save. I don't want to lose them. But how can I import them if I can't even get FF to start?
I did see a folder called bookmark backups or something, but for some reason it isn't showing all of them.
Also, I was in a live chat with someone trying to help but they just left :( I was able to see my crash report via the instructions on this site, but now what? What do I do with it?
Please can someone help me?
== Crash ID(s) ==
Crash ID: bp-0e13ebf8-31f7-4c8c-af10-a71212100629 ; Crash ID: bp-045b2c26-cdf2-4cae-9515-af4ee2100629 ; Crash ID: bp-b4b9d0ed-913b-4d0b-a7e9-f85c82100629
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET CLR 1.1.4322)See http://kb.mozillazine.org/Browser_will_not_start_up
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes -
Firefox frequently crashes on any page, maybe because of plugin-container.exe
Firefox seems to be randomly crashing with no regard to what page I view. It can be anything from a Google results page to a page with multimedia playing. Every time, I get the same crash report, but I don't know how to fix the problem. To my knowledge, I have removed all unnecessary plug-ins and add-ons.
Firefox has also been running unusually slow and often freezes on web pages for several minutes. I have FF set to clear all my browsing data when I close it.
== Crash ID(s) ==
172ba950-7f4e-4f07-bb59-2f71c2100726,You don't have Firefox 3.0.5 installed, your UserAgent is messed up, Gecko rv:1.9.1.5 is part of Firefox 3.5.5 . The Plugin Container wasn't added to Firefox until version 3.6.4, so that's not your problem.
Fix your UserAgent.
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter
''If you see the warning, you can confirm that you want to access that page.''
Filter = '''general.useragent.'''
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset''''',
Then restart Firefox.
For that crash, it might be caused by one of your extensions.
See this Bug report comment for more information.
https://bugzilla.mozilla.org/show_bug.cgi?id=536455#c3
Or you can troubleshoot it yourself. Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes] -
Firefox keeps crashing and freezing
I am using Windows 8.1. Firefox either crashes or freezes multiple times/day.
Here are my crash reports:
bp-18337875-8976-461a-918a-59d732150331 3/31/2015 2:56 PM
bp-19e8ab81-f42b-4974-bf1b-a1dc62150331 3/31/2015 11:07 AM
bp-aeeca8d5-ce92-4ed9-b845-79f2b2150330 3/29/2015 11:47 PM
bp-f382c1ed-f6c1-482e-994f-621822150329 3/29/2015 7:12 PM
bp-479e7f78-7a5f-4081-bc05-b3f6d2150329 3/28/2015 8:11 PM
bp-4441afd7-d529-494b-b919-ebb7c2150328 3/28/2015 6:35 PM
bp-2e054407-4708-4cc0-9135-8beaf2150328 3/28/2015 12:47 PM
bp-9a402d4e-1bf0-42d1-975c-31e2e2150328 3/27/2015 8:36 PM
bp-4a6427f7-f9d8-44a3-9f51-3f3962150328 3/27/2015 8:35 PM
bp-16db9a8b-ab92-452d-a1e8-0161f2150327 3/27/2015 5:26 PM
bp-abfc8d38-bcab-47be-808a-ab0d12150327 3/27/2015 11:45 AM
bp-cca2020b-5c5a-453e-b7d5-aff772150326 3/26/2015 6:18 PM
bp-d6fda1df-1db2-4887-8016-42f8a2150326 3/25/2015 9:22 PM
bp-04b3842a-bad6-44b2-9c98-f47452150325 3/25/2015 2:45 PM
bp-87bc355d-fee9-4de4-b266-1ca5e2150325 3/25/2015 12:25 PM
bp-b0512e54-84c6-404c-8e5a-52b232150325 3/25/2015 10:36 AM
bp-444ca44a-6113-4c56-a290-629222150325 3/24/2015 11:23 PM
bp-42ca67be-65df-49cd-a25e-d05722150325 3/24/2015 8:44 PM
bp-39e7c1ae-cdb2-4bc9-80dd-899d62150324 3/24/2015 1:36 PM
bp-c315711d-00cb-404e-99be-66bad2150324 3/24/2015 11:57 AM
bp-31ffb01c-a22f-4d67-b2ee-207f7349de64 2/28/2015 9:09 AM
I have tried to set these 2 plugins to Never Activate, but everytime Firefox is restarted, they re-activate:
Cisco OpenH264 Video Codec
Shockwave Flash 16.0 r0The five most recent crashes are coded OOM or "out of memory". This doesn't mean literally that every byte of memory was used, but that Firefox wasn't able to get a block of memory from Windows that suited its needs at the time. Your system memory use percentages were 67-81%, which are getting up there, but probably the bigger issue is how fragmented memory can get if you use many programs and go a long time between shutdowns.
I can't tell from the crash reports what Firefox was doing at the time it ran into memory problems, and it looks like you didn't enter any comments. Hopefully if you restart Windows this won't recur right away, but if it does, could you keep track of what was happening at the time to see whether that identifies a pattern or culprit? -
Blue boxes and frequent crashes--and no plugins
I'm another one who has been experiencing frequent Safari crashes and blue boxes instead of photos on certain pages.
I've read the voluminous posts and responses and still can't find one that solves my problem. I have checked the Library -->Internet Plug-Ins and there is no Java plug-in there.
However in Safari under Help-->Installed Plug-Ins, the Java Plug in for Cocoa is listed there.
I have not downloaded or installed any add-ons for Safari.
If anyone has any other suggestions, please help!
Message was edited by: charliechaplinDid you run the Java 4 update that was available via Software Update? That should have put it into <you boot volume>/Library/Internet Plug-Ins and not into <you boot volume>/Users/<your username>/Library/Internet Plug-Ins. Give that a look see. If you don't have it, then manually download and install it, repair permissions, and restart. Retry Safari. If no go, download and reinstall Safari and repeat the other steps.
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