My Firefox has been hijacked. I keep getting pages that ask for money to be released
I have a page with the address "fvseni.avoidbacksurgerykitsap.com" that I can get rid of. The page text says my browser has been blocked and they want $500 to a Paypal account to unblock it. If I try to close the tab in my browser, it just creates new tabs with the same page demands. Right now I have over a dozen tabs with this page on them. How do i get rid of this hijacker?
I thought this old scam was gone for good after a fix in Firefox some time back, but unfortunately it sounds as though it lives on.
This is an old thread with some suggested approaches to escaping from such pages: [https://support.mozilla.org/questions/981475 WARNING FBI LOCKED BROWSER!!! ]
It's also possible that this could be caused by something installed on your PC. Bad add-ons and other malware can sneak in with free software installers. Here's my suggested procedure for tracking down and cleaning up bad add-ons. Sorry for the length -- it's not as bad as it sounds:
(1) Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
(2) Open Firefox's '''Add-ons page''' using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click '''Plugins'''. Set nonessential and unrecognized plugins to "Never Activate".
In the left column, click '''Extensions'''. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
(3) You can search for remaining issues with the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]]. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
Success?
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Come on!!!
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regarding the problem you're experiencing - does [[Reset Firefox – easily fix most problems|a reset of the browser]] help with the problem you're experiencing? -
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[[Use the Search bar in Firefox and manage search engines]]
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[[Remove a toolbar that has taken over your Firefox search or home page]] -
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Install, update, and run these programs in this order. They are listed in order of efficacy.<br />'''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' <br />These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.<br />
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] <br />
SuperAntispyware - [http://www.superantispyware.com/] <br />
AdAware - [http://www.lavasoftusa.com/software/adaware/] <br />
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] <br />
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]<br />
Also, if you have a search engine re-direct problem, see this:<br />
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for Rootkit removal help: <br />
[http://www.spywarewarrior.com/index.php] <br />
[http://forum.aumha.org/] <br />
[http://www.spywareinfoforum.com/] <br />
[http://bleepingcomputer.com] -
I cloud does not appear in system preferences ....after transition.
Mobile me still there...
All other devices working fine.
Also ICal asking repeatedly for password...we enter it and error reappearsPlease always post your operating system when you have a question since in many cases the answer depends on it.
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You will be able to access email, calendar and contacts on the iCloud website at http://icloud.com provided your browser is reasonably up-to-date.
You will not be able to sync contacts or bookmarks from a pre-Lion Mac.
You will be able to enter the server settings for email manually in the Mail application and access your email.
You will not be able to sync your calendars directly.
Some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point. BusyCal is an iCal-like calendar application with extra facilities: it can sync with the iCloud Calendar while running on Leopard, Snow Leopard or Lion.
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My Browser search has been Hijacked, How do I get rid of this. It does not do this in IE. Please help cause I do not want to use IE unless I have to.
I have tried different anti virus programs but its still here.
MichaelInstall, update, and run these programs in this order. They are listed in order of efficacy.<br />'''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' <br />These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.<br />
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] <br />
SuperAntispyware - [http://www.superantispyware.com/] <br />
AdAware - [http://www.lavasoftusa.com/software/adaware/] <br />
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] <br />
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]<br />
Also, if you have a search engine re-direct problem, see this:<br />
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: <br />
[http://www.spywarewarrior.com/index.php] <br />
[http://forum.aumha.org/] <br />
[http://www.spywareinfoforum.com/] <br />
[http://bleepingcomputer.com]
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