My firefox keeps crashing when i start it up
hi there
i have a laptop which is running windows vista basic. before my mozilla firefox was running ok.
now it does not work. i did uninstall and install again. it still does not work. when ever i try to start it i get a windows message saying firefox has stopped working.
i clicked on the problem details which is below
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 0005a192
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057
Additional Information 1: bfef
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: bfef
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
can you please help
thanks
gursharan
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.
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Firefox keep crashes when startup
Crash ID: bp-f0c9391a-d752-4d8a-9c33-82dae2141217
Crash Report Detail:
AvailablePageFile: 5398302720
AvailablePhysicalMemory: 4969009152
AvailableVirtualMemory: 4030500864
BIOS_Manufacturer: LENOVO
BlockedDllList:
BreakpadReserveAddress: 54788096
BreakpadReserveSize: 41943040
BuildID: 20141126041045
CrashTime: 1418789006
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1418785153
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 912
StartupTime: 1418789003
SystemMemoryUsePercentage: 41
Throttleable: 1
TotalPageFile: 9780613120
TotalPhysicalMemory: 8438435840
TotalVirtualMemory: 4294836224
URL:
User32BeforeBlocklist: 1
Vendor: Mozilla
Version: 34.0.5
Winsock_LSP: FunAccelerator over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
FunAccelerator over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Users\Public\FunAcce\FunAcce.dll
FunAccelerator over [MSAFD Tcpip [RAW/IP]] : 2 : 3 :
XunLei Net Monitor TCP/IP [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
XunLei Net Monitor UDP/IP [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files (x86)\Common Files\Thunder Network\NetMon\net_monitor2.0.2.9.dll
XunLei Net Monitor RAW/IP [MSAFD Tcpip [RAW/IP]] : 2 : 3 :
XunLei Net Monitor : 2 : 3 : C:\Program Files (x86)\Common Files\Thunder Network\NetMon\net_monitor2.0.2.9.dll
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
FunAccelerator : 2 : 0 :
This report also contains technical information about the state of the application when it crashed.We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article. -
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Process: Motion [704]
Path: /Applications/Motion.app/Contents/MacOS/Motion
Identifier: com.apple.motionapp
Version: 5.0.1 (185673)
Build Info: Motion-185670300~1
App Item ID: 434290957
App External ID: 4139667
Code Type: X86-64 (Native)
Parent Process: launchd [142]
Date/Time: 2012-01-03 15:26:29.359 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 17213 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 552 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: D4448F39-413F-4437-A5FC-7A6673E0FA3E
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001b5211ff0
Crashed Thread: 18
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff873f5d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff873f63ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86bf3902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff86bf2d8f CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff833227ee RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff833225f3 ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff833224ac BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff85308eb2 _DPSNextEvent + 708
8 com.apple.AppKit 0x00007fff85308801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.AppKit 0x00007fff852ce68f -[NSApplication run] + 395
10 com.apple.prokit 0x000000010022304b NSProApplicationMain + 267
11 com.apple.motionapp 0x000000010000560e 0x100000000 + 22030
12 com.apple.motionapp 0x0000000100002088 0x100000000 + 8328
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8740ec0a kevent + 10
1 libSystem.B.dylib 0x00007fff87410add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff874107b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff874102de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff8740fc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff8740faa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff8740fa2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8740fe3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8740faa5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff87430a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87434881 _pthread_cond_wait + 1286
2 com.apple.progl.framework 0x000000010306e6ea (anonymous namespace)::threadFunc(void*) + 70
3 com.apple.procore.framework 0x0000000100a951a4 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff8740fa2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8740fe3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8740faa5 start_wqthread + 13
Thread 5: com.apple.flexo.throttled-scheduled-io
0 libSystem.B.dylib 0x00007fff87430a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87434881 _pthread_cond_wait + 1286
2 com.apple.Flexo 0x0000000102105f68 Synchronizable::Wait() + 56
3 com.apple.Fig.provider 0x0000000117f69ab8 0x117f3d000 + 182968
4 com.apple.Flexo 0x000000010210ed6a Thread::RunHelper(void*) + 42
5 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 6: QTKit: listenOnDelegatePort
0 libSystem.B.dylib 0x00007fff873f5d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff873f63ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86bf3902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff86bf2d8f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff86bf2b16 CFRunLoopRun + 70
5 com.apple.QTKit 0x00007fff8735fd20 listenOnDelegatePort + 425
6 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 7: QTKit: listenOnNotificationPort
0 libSystem.B.dylib 0x00007fff873f5d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff873f63ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86bf3902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff86bf2d8f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff86bf2b16 CFRunLoopRun + 70
5 com.apple.QTKit 0x00007fff8735ef38 listenOnNotificationPort + 383
6 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 8: QTKit: QTCALayerRendererPendingQWorkLoop
0 libSystem.B.dylib 0x00007fff873f5d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff873f63ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86bf3902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff86bf2d8f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff86bf2b16 CFRunLoopRun + 70
5 com.apple.QTKit 0x00007fff87292428 QTCALayerRendererPendingQWorkLoop + 546
6 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 9: QTKit: QTMachPortImageProviderWorkLoop
0 libSystem.B.dylib 0x00007fff873f5d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff873f63ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86bf3902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff86bf2d8f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff86bf2b16 CFRunLoopRun + 70
5 com.apple.QTKit 0x00007fff873614bc QTMachPortImageProviderWorkLoop + 364
6 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff87430a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87434881 _pthread_cond_wait + 1286
2 Ozone 0x0000000100dfea77 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100a951a4 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff87430a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87434881 _pthread_cond_wait + 1286
2 Ozone 0x0000000100dfea77 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100a951a4 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 12:
0 libSystem.B.dylib 0x00007fff87430a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87434881 _pthread_cond_wait + 1286
2 Ozone 0x0000000100dfea77 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100a951a4 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 13:
0 libSystem.B.dylib 0x00007fff87430a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87434881 _pthread_cond_wait + 1286
2 Ozone 0x0000000100dfea77 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100a951a4 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 14:
0 libSystem.B.dylib 0x00007fff87430a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87434881 _pthread_cond_wait + 1286
2 Ozone 0x0000000100dfea77 OZExecutionUnit::executeLoop() + 71
3 com.apple.procore.framework 0x0000000100a951a4 PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 15:
0 libSystem.B.dylib 0x00007fff87430a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87434881 _pthread_cond_wait + 1286
2 com.apple.CoreVideo 0x00007fff83a96342 CVDisplayLink::runIOThread() + 804
3 com.apple.CoreVideo 0x00007fff83a95fe3 startIOThread(void*) + 139
4 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 16: QTKit: QTCALayerRendererPendingQWorkLoop
0 libSystem.B.dylib 0x00007fff873f5d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff873f63ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86bf3902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff86bf2d8f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff86bf2b16 CFRunLoopRun + 70
5 com.apple.QTKit 0x00007fff87292428 QTCALayerRendererPendingQWorkLoop + 546
6 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 17: com.apple.helium-texture-finish
0 libSystem.B.dylib 0x00007fff87430a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87434881 _pthread_cond_wait + 1286
2 com.apple.Helium.HeliumRender 0x0000000103623d3a textureFinishThread(void*) + 186
3 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
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Thread 18 Crashed:
0 libSystem.B.dylib 0x00007fffffe00ef3 __memcpy + 1875
1 ....audio.toolbox.AudioToolbox 0x00007fff836524f0 GetMagicCookieFromISOSampleEntry(AudioSampleEntry*, unsigned int, unsigned int*, void*) + 555
2 ....audio.toolbox.AudioToolbox 0x00007fff836913c3 MP4BoxParser_SampleDescription::FillMagicCookie(unsigned int) + 177
3 ....audio.toolbox.AudioToolbox 0x00007fff836917be MP4BoxParser_SampleDescription::DeserializeBoxFieldsFromDataSource() + 260
4 ....audio.toolbox.AudioToolbox 0x00007fff8369265e MP4BoxParser_Track::GetInfoFromTrackSubBoxes() + 734
5 ....audio.toolbox.AudioToolbox 0x00007fff83692955 MP4BoxParser_Track::GetASBD(AudioStreamBasicDescription&) + 27
6 ....audio.toolbox.AudioToolbox 0x00007fff8368e5be MP4AudioFile::UseAudioTrack(void*, unsigned int) + 206
7 ....audio.toolbox.AudioToolbox 0x00007fff8368ef9e MP4AudioFile::ParseAudioFile() + 636
8 ....audio.toolbox.AudioToolbox 0x00007fff8363dad6 AudioFileObject::DoOpen(__CFURL const*, signed char, int) + 24
9 ....audio.toolbox.AudioToolbox 0x00007fff8363b8b6 AudioFileOpenURL + 701
10 com.apple.Audio.provider 0x0000000117f294ff 0x117f1f000 + 42239
11 com.apple.Audio.provider 0x0000000117f2140d 0x117f1f000 + 9229
12 com.apple.Audio.provider 0x0000000117f20e13 0x117f1f000 + 7699
13 com.apple.Fig.provider 0x0000000117f48348 0x117f3d000 + 45896
14 com.apple.Flexo 0x0000000101fd7744 -[FFProvider _sourcesMakeIfNil] + 452
15 com.apple.Flexo 0x0000000101fd6428 -[FFProvider sourceKeys] + 24
16 com.apple.ProMedia 0x0000000101d4295f Fig_Open2(PMFormatDescription const&, PCURL const&, FigInstanceData*) + 351
17 com.apple.ProMedia 0x0000000101d44d65 Fig_Open(PMFormatDescription const&, PCURL const&, void**) + 549
18 com.apple.ProMedia 0x0000000101d19aa5 PMClip::open() + 213
19 com.apple.ProMedia 0x0000000101d1d30f PMMediaManager::open(PCURL const&, PMClip**, PMPluginInterface*, bool) + 143
20 Ozone 0x0000000100f6a7c8 readThumbnail(NSString*, NSString*) + 200
21 Ozone 0x0000000100f6b4cf readThumbnailStub(void*) + 47
22 com.apple.procore.framework 0x0000000100a77d8f -[ThreadInfoObj doThreadedProcess] + 77
23 com.apple.Foundation 0x00007fff882c2114 __NSThread__main__ + 1429
24 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
25 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 19: com.apple.coremedia.scheduledfileio
0 libSystem.B.dylib 0x00007fff87430a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87434881 _pthread_cond_wait + 1286
2 ...le.CoreMedia.ProAppsSupport 0x0000000102fd1f39 WaitOnCondition + 14
3 ...le.CoreMedia.ProAppsSupport 0x0000000102fd2105 FigSemaphoreWaitRelative + 167
4 ...le.CoreMedia.ProAppsSupport 0x0000000102fd0212 FigScheduledFileIOThread + 5109
5 ...le.CoreMedia.ProAppsSupport 0x0000000102fd303a figThreadMain + 397
6 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 20: QTKit: QTMachPortImageProviderWorkLoop
0 libSystem.B.dylib 0x00007fff873f5d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff873f63ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86bf3902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff86bf2d8f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff86bf2b16 CFRunLoopRun + 70
5 com.apple.QTKit 0x00007fff873614bc QTMachPortImageProviderWorkLoop + 364
6 libSystem.B.dylib 0x00007fff8742efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8742ee89 thread_start + 13
Thread 18 crashed with X86 Thread State (64-bit):
rax: 0x0000000088a9de00 rbx: 0x000000013181c118 rcx: 0x00000000874f2e00 rdx: 0x0000000000000030
rdi: 0x00000001b67bd030 rsi: 0x000000012dd1f210 rbp: 0x000000013181bee0 rsp: 0x000000013181bee0
r8: 0x00000001b67bd000 r9: 0x0000000000000000 r10: 0x0000000000001002 r11: 0x00000001b67bd000
r12: 0x00000000fffffff4 r13: 0x0000000000000024 r14: 0x000000012dd1f1b0 r15: 0x000000013181c118
rip: 0x00007fffffe00ef3 rfl: 0x0000000000010206 cr2: 0x00000001b5211ff0
Binary Images:
0x100000000 - 0x100112fe7 com.apple.motionapp 5.0.1 (185673) <4B0F6ED6-5D91-C206-0C0F-3A45F375B1A4> /Applications/Motion.app/Contents/MacOS/Motion
0x100155000 - 0x1001c1fff com.apple.proinspector.framework 4.0.2 (18567.3) <39EDDADE-3696-76B9-9F11-6EC58FFA7C7C> /Applications/Motion.app/Contents/Frameworks/ProInspector.framework/Versions/A/ ProInspector
0x100203000 - 0x100491ff7 com.apple.prokit 7.0.1 (1331.1) <0C6C56BB-83E2-7090-90D0-C9005C955F8A> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x100613000 - 0x100622ff7 com.apple.PluginManager 1.7.4 (18567.3) <60963C57-4013-1C64-DECB-924E1975537A> /Applications/Motion.app/Contents/Frameworks/PluginManager.framework/Versions/B /PluginManager
0x100633000 - 0x1007f8fef com.apple.Lithium 5.0.0 (18567.3) <DA4F161C-CECB-D2A6-7CA0-5B0B3592FB31> /Applications/Motion.app/Contents/Frameworks/Lithium.framework/Versions/A/Lithi um
0x100886000 - 0x1009c4fff com.apple.prochannel.framework 4.0.2 (18567.3) <71440B25-59C5-F705-FBAE-8C78552C9156> /Applications/Motion.app/Contents/Frameworks/ProChannel.framework/Versions/A/Pr oChannel
0x100a75000 - 0x100b50fef com.apple.procore.framework 4.0.2 (757) <23F3B441-47FB-BB3E-D928-4B9A534154A7> /Applications/Motion.app/Contents/Frameworks/ProCore.framework/Versions/A/ProCo re
0x100ba9000 - 0x10190dfef Ozone 18567.3.0 (compatibility 1.0.0) <1EA7B4E6-8CA2-1EF1-7783-ACC47C8A7A1A> /Applications/Motion.app/Contents/Frameworks/Ozone.framework/Versions/A/Ozone
0x101d12000 - 0x101ddafff com.apple.ProMedia 5.0.0 (18567.3) <E282F7B7-F58E-16BD-23DA-0DAD861916C2> /Applications/Motion.app/Contents/Frameworks/ProMedia.framework/Versions/A/ProM edia
0x101e51000 - 0x101eb0ff7 com.apple.ProGraphics 5.0.0 (18567.3) <45263527-459C-0550-4179-E22023F11A93> /Applications/Motion.app/Contents/Frameworks/ProGraphics.framework/Versions/A/P roGraphics
0x101edf000 - 0x101ef9ff7 com.apple.promath.framework 5.0.0 (18567.3) <A7BC2877-24D6-7355-1955-ED4AA1B7BA6F> /Applications/Motion.app/Contents/Frameworks/ProMath.framework/Versions/A/ProMa th
0x101f02000 - 0x101f52fff com.apple.proshapes.framework 1.0 (18567.3) <61EE343B-473B-7D99-59B0-8EA02AF98C83> /Applications/Motion.app/Contents/Frameworks/ProShapes.framework/Versions/A/Pro Shapes
0x101f7e000 - 0x102a5bfef com.apple.Flexo 1.0.0 (21) <0705EC90-BAB2-5DA3-8252-D8803836B30B> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/Flexo
0x102e98000 - 0x102f3cfff com.apple.LunaKit 1.0 (18567.3) <DFBEBE06-ADBB-D718-8C2E-0685D6D8C2B4> /Applications/Motion.app/Contents/Frameworks/LunaKit.framework/Versions/A/LunaK it
0x102fb4000 - 0x102ffffff com.apple.CoreMedia.ProAppsSupport 1.0 (705.23) <12218E0F-3173-28EE-5684-D562340681E0> /Applications/Motion.app/Contents/Frameworks/CoreMedia.framework/Versions/A/Cor eMedia
0x103021000 - 0x10303ffff com.apple.pro.sharedstudio 1.0 (18567.3) <B474BB9B-E4A5-311A-8B99-1C79D83A2BBB> /Applications/Motion.app/Contents/Frameworks/StudioSharedResources.framework/Ve rsions/A/StudioSharedResources
0x10305e000 - 0x103092fe7 com.apple.progl.framework 1.0 (18567.3) <8B504293-53F1-F441-1648-CED174AD9673> /Applications/Motion.app/Contents/Frameworks/ProGL.framework/Versions/A/ProGL
0x1030c4000 - 0x103170ff7 com.apple.ProAppsFxSupport 4.0.0 (18567.3) <B2EC5866-79BC-C72E-33EB-7C5AA4591445> /Applications/Motion.app/Contents/Frameworks/ProAppsFxSupport.framework/Version s/A/ProAppsFxSupport
0x10339b000 - 0x10339bfff com.apple.Helium 3.1.0 (18567.3) <3EF057F0-84A9-24DF-0603-38224E612F97> /Applications/Motion.app/Contents/Frameworks/Helium.framework/Versions/A/Helium
0x10339f000 - 0x1033bffff com.apple.fxplugframework 2.0.1 (18567.3) <C23888D8-F729-EA67-F297-FAB6A8879EA7> /Applications/Motion.app/Contents/Frameworks/FxPlug.framework/Versions/A/FxPlug
0x1033d5000 - 0x1034e8fe7 com.apple.proosc.framework 3.1.0 (18567.3) <A9A77572-9371-A670-21C9-D4D0551C9134> /Applications/Motion.app/Contents/Frameworks/ProOSC.framework/Versions/A/ProOSC
0x10353f000 - 0x1038a9fe7 com.apple.Helium.HeliumRender 2.1.0 (18567.3) <3272884F-EE42-6DC8-1CA5-D62C321B2A46> /Applications/Motion.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumRender.framework/Versions/A/HeliumRender
0x1039c1000 - 0x103a72fef com.apple.Helium.Heliumfilters 2.1.0 (18567.3) <4CD188E5-52C1-740D-2B7E-4D7BF5E46116> /Applications/Motion.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumFilters.framework/Versions/A/HeliumFilters
0x103ad9000 - 0x103d26fef com.apple.Helium.HeliumSensoCore 2.0.2 (18567.3) <4DB62A38-F556-9160-40AE-355AB072EF3D> /Applications/Motion.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumSensoCore.framework/Versions/A/HeliumSensoCore
0x103d95000 - 0x103d95ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <B146C134-CE18-EC95-12F8-E5C2BCB43A6B> /usr/lib/libmx.A.dylib
0x103d98000 - 0x1041bffef com.apple.MediaToolbox.ProAppsSupport 1.0 (705.23) <4CF34119-B497-C349-B2CA-1FC7D11CF220> /Applications/Motion.app/Contents/Frameworks/MediaToolbox.framework/Versions/A/ MediaToolbox
0x104237000 - 0x104648ff7 com.apple.VideoToolbox.ProAppsSupport 1.0 (705.23) <7B9AAAA5-C32A-F7B0-DF37-B2C5607522C9> /Applications/Motion.app/Contents/Frameworks/VideoToolbox.framework/Versions/A/ VideoToolbox
0x1046d2000 - 0x10479bff7 com.apple.TLKit 1.0 (18567.3) <A971146E-8AE0-1EEC-5029-59C1D240C890> /Applications/Motion.app/Contents/Frameworks/TLKit.framework/Versions/A/TLKit
0x1047f7000 - 0x104814fe7 com.apple.DeepSkyLite 0.6 (18567.3) <8C88B0C8-7046-931A-450F-F0C6AF4BD64B> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/Framewo rks/DeepSkyLite.framework/Versions/A/DeepSkyLite
0x104828000 - 0x104854fff com.apple.audio.CoreAudioKit 1.6.1 (1.6.1) <5B92DFB9-CE09-74B3-E67D-7302FB5984E8> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x10486d000 - 0x104882fef com.apple.MAAudioUnitSupport 1.0.0 (101) <5996774F-E647-C0BC-48F8-BC498F38A364> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/Framewo rks/MAAudioUnitSupport.framework/Versions/A/MAAudioUnitSupport
0x104892000 - 0x104957fff com.apple.proapps.MIO 2.0 (18567.3) <040ADCEC-89F0-5743-5889-399D5DA25184> /Applications/Motion.app/Contents/Frameworks/MIO.framework/Versions/A/MIO
0x1049bb000 - 0x1049d5ff7 com.apple.iLifeFaceRecognition 1.0 (21) <5D45F816-8F9C-C6F5-4050-1331BCA3ADB2> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/Framewo rks/iLifeFaceRecognition.framework/Versions/A/iLifeFaceRecognition
0x1049e8000 - 0x104a65ff7 com.apple.procurveeditor.framework 3.1.0 (18567.3) <33CFAF8F-53A3-E1B4-F15A-CCE734CFB87E> /Applications/Motion.app/Contents/Frameworks/ProCurveEditor.framework/Versions/ A/ProCurveEditor
0x104aa0000 - 0x104ab2fef com.apple.TLKEventDispatcher 1.0 (18567.3) <49690E4F-8B3D-F441-C4BD-47411CC38E18> /Applications/Motion.app/Contents/Frameworks/TLKEventDispatcher.framework/Versi ons/A/TLKEventDispatcher
0x104ac0000 - 0x104af7ff7 com.apple.FWAVC 130.46 (46) <98356E01-C6E3-44EA-0D44-412CDC595F0B> /System/Library/PrivateFrameworks/FWAVC.framework/Versions/A/FWAVC
0x104b0e000 - 0x104b10fff +eOkaoCom.dylib ??? (???) <393F340C-3AD1-C89B-6C37-9D8ABF4BFFD9> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/Framewo rks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoCom.dylib
0x104b14000 - 0x104b3bff2 +eOkaoPt.dylib ??? (???) <E6500FB8-157F-57B5-FE25-2A3A1CB3574C> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/Framewo rks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoPt.dylib
0x104b42000 - 0x104b77fe7 +eOkaoDt.dylib ??? (???) <7A74253D-8930-6FF1-B513-0929C4E111A2> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/Framewo rks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoDt.dylib
0x104b7e000 - 0x104ce6fef +eOkaoFr.dylib ??? (???) <510E837E-135A-92C8-9AC0-465691EA43D2> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/Framewo rks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoFr.dylib
0x104cec000 - 0x104dfcff7 org.python.python 2.6.1 (2.6.1) <126DA8FF-5BC2-8788-51E3-D7A29A3F9F0F> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
0x104e5c000 - 0x104eacff7 com.apple.audio.midi.CoreMIDI 1.7.1 (42) <E7DBCE93-A637-ABA2-B623-6A76B82EE243> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x104ed4000 - 0x104ee6ff7 com.apple.RetimingMath 5.0.0 (18567.3) <15644FEF-1091-03D6-9F2A-1326F941777E> /Applications/Motion.app/Contents/Frameworks/RetimingMath.framework/Versions/A/ RetimingMath
0x104ef9000 - 0x104f15fe7 libedit.2.dylib 2.11.0 (compatibility 2.0.0) <DB35EEA3-A6D3-7D82-6EFB-70383A153E0A> /usr/lib/libedit.2.dylib
0x104f24000 - 0x104f8dfff com.apple.proapps.AudioMixEngine 2.0 (68) <9F026717-AE2E-33B6-60D3-84330DDE5697> /Applications/Motion.app/Contents/Frameworks/Ozone.framework/Versions/A/Framewo rks/AudioMixEngine.framework/Versions/A/AudioMixEngine
0x105683000 - 0x1056a9fff GLRendererFloat ??? (???) <490221DD-53D9-178E-3F31-3A4974D34DCD> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x116800000 - 0x116993fe7 GLEngine ??? (???) <53A8A7E8-4846-D236-F3D9-DA3F2AF686D8> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1169c4000 - 0x116de0fff com.apple.ATIRadeonX2000GLDriver 1.6.36 (6.3.6) <EBE273B9-6BF7-32B1-C5A2-2B3C85D776AA> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRade onX2000GLDriver
0x116fcf000 - 0x117019ff7 com.apple.CoreMediaIO 201.0 (3143) <47D2282B-AC28-4E56-5155-C1E7C763B462> /Applications/Motion.app/Contents/Frameworks/CoreMediaIO.framework/Versions/Cur rent/CoreMediaIO
0x117f1f000 - 0x117f33ff7 com.apple.Audio.provider 1.0.0 (18567.3) <FFC1EAFC-44A3-2891-12E9-23156DBAD308> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns /MediaProviders/AudioProvider.fxp/Contents/MacOS/AudioProvider
0x117f3d000 - 0x117f83fff com.apple.Fig.provider 1.0.0 (21) <C69AD40E-36E9-B00E-766B-AD02D287CB77> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns /MediaProviders/FigProvider.fxp/Contents/MacOS/FigProvider
0x11801a000 - 0x118049fff com.apple.proapps.AppleAVCIntraCodec 1.0 (542.4) <F88AA8F9-80F7-CE60-0FEA-713E1AA3A7C6> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/PlugIns/Codecs/App leAVCIntraCodec.bundle/Contents/MacOS/AppleAVCIntraCodec
0x118056000 - 0x1180a6fef com.apple.proapps.AppleDVCPROHDCodec 1.0 (542.4) <FAAD11AA-D720-9301-37A2-C9B3CE63DE52> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/PlugIns/Codecs/App leDVCPROHDCodec.bundle/Contents/MacOS/AppleDVCPROHDCodec
0x1180bd000 - 0x1180dbfe7 com.apple.proapps.AppleIMXCodec 1.0 (547.2) <64F3A8D5-4E34-A722-E0CA-A6CCBD013733> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/PlugIns/Codecs/App leIMXCodec.bundle/Contents/MacOS/AppleIMXCodec
0x1180ed000 - 0x11811dff7 com.apple.proapps.AppleIntermediateCodec 1.0 (542.4) <23C4E734-628A-FE51-78F8-ECF37D78ED9A> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/PlugIns/Codecs/App leIntermediateCodec.bundle/Contents/MacOS/AppleIntermediateCodec
0x118133000 - 0x1181f7fef com.apple.proapps.AppleMPEG2Codec 1.0.1 (553.8) <F80952C4-D149-39E4-8F5D-9977B104F248> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/PlugIns/Codecs/App leMPEG2Codec.bundle/Contents/MacOS/AppleMPEG2Codec
0x118214000 - 0x1182a9fff com.apple.proapps.AppleProResCodec 1.0.1 (553.2) <8474C100-96EB-CF7C-A8D6-A2A23F284434> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/PlugIns/Codecs/App leProResCodec.bundle/Contents/MacOS/AppleProResCodec
0x1182e7000 - 0x1182f7fff com.apple.proapps.AppleUncompressedCodec 1.0 (546.9) <3F4694E6-E539-75CA-1D77-F1F7D913B388> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/PlugIns/Codecs/App leUncompressedCodec.bundle/Contents/MacOS/AppleUncompressedCodec
0x118300000 - 0x118304ff7 com.apple.proapps.AppleCMQTAdapterCodec 1.0 (1) <95346C3A-0D8B-FF89-F1D2-0ED5F05B252B> /Applications/Motion.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Conte nts/PlugIns/AppleCMQTAdapterCodec.bundle/Contents/MacOS/AppleCMQTAdapterCodec
0x11830a000 - 0x118470ff7 com.apple.AECore 4.0 (303) <25272106-2C96-2FD5-2A4C-803F0642F286> /Applications/Motion.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Conte nts/Frameworks/AECore.framework/Versions/A/AECore
0x1184f1000 - 0x118511fff com.apple.FxPlug.provider 1.0.0 (18567.3) <E10D41AB-0B7E-A526-EF26-66FBC88ED3E3> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns /MediaProviders/FxPlugProvider.fxp/Contents/MacOS/FxPlugProvider
0x11851d000 - 0x118524ff7 com.apple.Motion.provider 5.0.0 (18567.3) <4EAEF09F-9E92-D4C0-108E-10A3510B66D4> /Applications/Motion.app/Contents/PlugIns/MediaProviders/MotionProvider.fxp/Con tents/MacOS/MotionProvider
0x118591000 - 0x118598ff7 com.apple.filter.PAECIAdaptor 1.0 (18567.3) <E59ECE58-924E-A9A8-5AA5-8DB40BED5D45> /Applications/Motion.app/Contents/PlugIns/FxPlug/PAECIAdaptor.fxplug/Contents/M acOS/PAECIAdaptor
0x118a20000 - 0x118a26ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6B95DF29-2333-0BE7-F260-FC9787D8270B> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x118ae6000 - 0x118ae7fff +libtlshook.dylib 3.1.0 (compatibility 1.1.0) <7704A954-1AE5-8627-754C-A6C87BA782B0> /Applications/GenArtsSapphireEdgeFxPlug/config/libtlshook.dylib
0x118f81000 - 0x118f83ff7 com.apple.music.apps.common.resources 9.1.0 (279.8) <62674D66-1BCA-7551-B541-24195B2839EA> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns /Audio/EDEL.bundle/Contents/Resources/common.res/Contents/MacOS/common
0x118f88000 - 0x118f8aff7 com.apple.music.apps.efx.resources 9.1.0 (279.8) <57C73324-9B9B-95AC-BDB0-361CDC6A1C86> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns /Audio/EDEL.bundle/Contents/Resources/efx.res/Contents/MacOS/efx
0x118f9e000 - 0x118fdbff7 com.apple.prokit.SnowLeopardPanels 7.0.1 (1331.1) <3585FB91-33B6-1BF3-A716-85D069944820> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/Resources/SnowLeo pardPanels.bundle/Contents/MacOS/SnowLeopardPanels
0x1190e5000 - 0x1190e7ff7 com.apple.music.apps.egt.resources 9.1.0 (279.8) <7D6B857E-DE27-6DD2-56D3-C37A21BDE36D> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns /Audio/EDEL.bundle/Contents/Resources/egt.res/Contents/MacOS/egt
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0x7fff84fd1000 - 0x7fff84fe5ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8502a000 - 0x7fff85149fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8514a000 - 0x7fff8514aff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8514b000 - 0x7fff85156fff com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff85157000 - 0x7fff85188fff libGLImage.dylib ??? (???) <7F102A07-E4FB-9F52-B2F6-4E2D2383CA13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff85198000 - 0x7fff851aafe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff851ab000 - 0x7fff851e8ff7 libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff851e9000 - 0x7fff851fffef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff85200000 - 0x7fff8523cfe7 libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <1E041185-131C-C237-C250-38BE933A269A> /usr/lib/libcurl.4.dylib
0x7fff8527f000 - 0x7fff852c4fff com.apple.CoreMediaIOServices 140.0 (1496) <D93293EB-0B84-E97D-E78C-9FE8D48AF58E> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x7fff852c5000 - 0x7fff85cbfff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff85cc0000 - 0x7fff85d50fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
For product specific questions you may do better in the specific product forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right to open the drop down list and scroll -
ITunes keeps crashing when I start it!
Help! I click iTunes and the icon bounces. Once it stops bouncing, nothing comes up. There's no light under the icon saying it's open either. When I go to force quit, it gives me the option of quitting iTunes, but again, it's not like the iTunes window came up in the first place. I'll try clicking the icon again and when I do I get a window that says 'iTunes quit unexpectedly'. I've tried restarting my computer and uninstalling then reinstalling again. Nothing is working.
It is possible that your iTunes Library has become corrupted. Try starting up iTunes without using that library by holding down the option key as you start iTunes from the Dock. It should ask you which library you want to use. Have it create a new library. Does iTunes launch then?
Best of luck. -
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