My firefox keeps reseting every time i close it all options i changed on it get reset to defaults why? is it some kind of error? im using windows xp

well anytime i use firefox i watch some youtube vids watch stuff on jtv maybe even play some runescape then after i exit out of firefox every thing resets to defaults and i dont know why it does this i have scaned my comp with anti virus/malware/spyware and nothing appeared

See https://support.mozilla.com/en-US/kb/Preferences+are+not+saved?s=Options+not+saving&as=s

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Firefox deletes history every time I close the browser

Firefox just deletes browsing history when I close it. I have the version 3.5.8.
I've set it to save the history for 15 days, and I don't use Private Browsing.
The strange thing is that it saves history stored more than 15 days ago, I can't even remember when I've visited those sites, but if I close the program and re-open it immediately after, all my history for today (and for the last days) is gone.
It even doesn't save history in the address bar. If i go to a site (let's say: www.ebay.com) and return to Google, if I write "Ebay" I find www.ebay.com in the suggestions of the address bar.
Now, if I close Firefox and re-open it 10 secons later, www.ebay.com is gone like I've never been to that site.
It does this every time, every day.

If you really have Firefox 3.5.8 (Help > About) then you should check the user agent.
Check the '''general.useragent''' prefs on the '''about:config''' page.
You can open the ''about:config'' page via the location bar, just like you open a website.
Filter: '''general.useragent'''
If any ''general.useragent'' prefs are bold (user set) then right-click that pref and choose ''Reset''.
See [[Finding your Firefox version]] and [[Web sites or add-ons incorrectly report incompatible browser]]
See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
Make sure that you not run Firefox in [[Private Browsing]] mode.
In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working.
You are in Private Browsing mode if you see "Tools > Stop Private Browsing".
See [[Private Browsing]] and http://kb.mozillazine.org/Issues_related_to_Private_Browsing
You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
To see all History settings, choose: Tools > Options > Privacy, choose the setting '''Firefox will: Use custom settings for history'''
UnCheck: [[ ] "Automatically start Firefox in a private browsing session"
Also make sure that you do not use [[Clear Recent History]]

Firefox keeps crashing every time I open it.

Soon as I open firefox and type an address it crashes. This is what I get every time! Please help!!
AdapterDeviceID: 0x 866
AdapterVendorID: 0x10de
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:16.0.2
BuildID: 20121024073032
CrashTime: 1402968612
EMCheckCompatibility: true
Email:
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1352249385
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 866
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 613
StartupTime: 1402968076
Theme: classic/1.0
Throttleable: 1
URL: https://my.odu.edu/
Vendor: Mozilla
Version: 16.0.2
This report also contains technical information about the state of the application when it crashed.

You are using very old version of Firefox (16.0, while newest is 30.0). You should update it trought Mac App Store or [http://firefox.com Firefox website] .

Ads keep appearing every time I click anything on safari. How do I get rid of it?

when I use Safari every time I click an advert appears in a new window - fashion, mackeeper, cloud, russian models, you name it it appears. How do I stop it?
And when I am working some words get highlighted, even in my bank account, and when I hover and ad appears, mad apparently by Deal Top. How do I get rid of that?

This can happen if adware is installed without your knowledge.
1. Use free AdwareMedic to remove adware
    http://www.adwaremedic.com/index.php
   Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
   Once done, quit AdwareMedic.
             or
   Remove the adware manually by following the “HowTo” from Apple.
   http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
    Turn those off and relaunch Safari.
    Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
    Select your preferred   search engine.

Firefox 18 crashes every time I close a tab

I open firefox and it goes to my homepage (used both animalrescuesite.com & google.com). I open a second tab. If I close the homepage tab, firefox crashes. If I open a third tab and close the 2nd or 1st, it crashes. It crashed so often, I reinstalled firefox 17 to make this report. I run Win7 32 bit. Let me know what else you need to know. Thank you. I love using firefox, but this is a deal breaker if I can't fix it.

I had the same issue and initially disabled both Norton Extensions but was curious as to why it was not an issue on my wife's PC. Turns out I had Norton Safe Search set as my default search provider. Once I changed this to another provider (click on the down arrow next to the providers icon in the search pane) I was able to reactivate the Norton Extensions and I no longer have any issues.

Firefox keeps crashing every time i go to facebook and i dont know why

everytime i try to go to facebook firefox crashes on me. it also crashes at other random times too. Ive tried reinstalling facebook and updating my ethernet drivers.... why is this happening?
AdapterDeviceID: 0x9616
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:30.0
AvailablePageFile: 4278169600
AvailablePhysicalMemory: 1790349312
AvailableVirtualMemory: 1738543104
BIOS_Manufacturer: Award Software International, Inc.
BlockedDllList:
BreakpadReserveAddress: 49414144
BreakpadReserveSize: 37748736
BuildID: 20140605174243
CrashTime: 1404510735
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1403669642
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9616, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.641.0.0
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 29
StartupTime: 1404510723
SystemMemoryUsePercentage: 39
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 4929654784
TotalPhysicalMemory: 2950148096
TotalVirtualMemory: 2147352576
URL: https://www.facebook.com/?ref=logo
Vendor: Mozilla
Version: 30.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB864D97-72E7-434E-91C4-46477ABD1291}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB864D97-72E7-434E-91C4-46477ABD1291}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D268864C-B01F-482C-9676-ADC7ECAE00D9}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D268864C-B01F-482C-9676-ADC7ECAE00D9}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0166ED98-60D2-4CC6-B6CB-7F32F2B4381D}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0166ED98-60D2-4CC6-B6CB-7F32F2B4381D}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box.
[[Image:aboutcrashesFx29|width=520]]
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

My tabs will not restore after starting Firefox -- even with the option to restore my tabs and windows is checked in the "options" window. I'm losing tabs from previous sessions that I need to keep open every time I need to restart. Thanks for any advice!

Is there something else I need to tweak to get rid of this annoyance instead of simply clicking the check box? I'm losing tabs from previous sessions that I need to keep open every time I need to restart. Thanks for any advice!

Make sure that you do not use Clear Recent History to clear the <i>Browsing History</i> when you close Firefox.
*https://support.mozilla.com/kb/Clear+Recent+History
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
* [1] http://kb.mozillazine.org/Session_Restore
* [2] http://kb.mozillazine.org/sessionstore.js
* [3] http://kb.mozillazine.org/Multiple_profile_files_created

After upgrading to the newer version of Firefox, a lose all my tabs every time I close. I've done what was suggested in the FAQx, but I still lose them all when I close. I want to fix this. How?

I want to know how to have my tabs save when I close Firefox. I did what was suggested in the FAQs section, but all my tabs disappear every time I close Firefox, whether using the "exit" command, or the "X" button. This was the very reason I never updated to the new version previously, but had hoped that the problem had been addressed and upgraded, now I'm stuck with having to reopen every tab every time I open Firefox. Please tell me there is a way to correct this. And, I'm not fluent in technospeak, so I need simple, basic instructions. Thank you. Mark

Hi,
Pressing '''Alt''' + '''T''' on the keyboard brings up the '''Tools''' menu.
To see the full menu bar temporarily, press '''Alt''' or '''F10'''.
To make the menu bar permanently visible, right-click on the '''+''' after the last tab and enable (tick) '''Menu Bar''' or press '''Alt''' + '''V''' > '''Toolbars''' > '''Menu Bar'''.
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
Useful links:
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins]

Do I need to do a total reset on my 3gs so that it won't keep updating every time it gets near my 4gs?

Do I need to do a total reset on my 3gs so that it won't keep updating every time it gets near my 4gs? I've created a separate ID to use with the 3gs already.
Help...
Thanks!

delores a wrote:
Do I need to do a total reset on my 3gs so that it won't keep updating every time it gets near my 4gs?
It has nothing to do with "getting near: the other iPhone.
They are using the same AppleID for iCloud.
On the 3GS, Setttings > icCloud, delete the iCloud account and turn it on using the new AppleID.
Whatever I have changed on my 4S...notes, apps..etc.
Settings > iTunes & App stores.
Tap your ApleID, sign out then sign in with new AppleID.

After I close Firefox I am unable to reopen, I get a message that I can't reopen until I close it, but it is already closed. This is happening almost every time I close Firefox. I have to restart my computer in order to open Firefox.

After I close Firefox I am unable to reopen, I get a message that I can't reopen until I close it, but it is already closed. This is happening almost every time I close Firefox. I have to restart my computer in order to open Firefox.

Same problem here thinking to move away from firefox now

Firefox 18.0.1 crashes every time I close a tab. How can I revert to the prior version which worked fine?

I use Windows 7 on a HP Pavilion dm4-1160us Entertainment Notebook. I use Firefox extensively, and have not had this problem with any prior versions. I upgraded to 18.0.1 on Jan 18th and now Firefox crashes every time I close a tab. I use Norton Internet Security, and had no problems prior to updating Firefox. How can I revert to the prior version of Firefox which worked well.

Why is this Norton's problem when it was caused by Firefox's upgrade???
An easier solution is to use a different browser. Norton works fine.

I receive an error message every time I close a file "The Organizer base is damaged and will reset the next time Acrobat is launched." But it never fixes itself. What's the fix?

I receive an error message every time I close a file "The Organizer base is damaged and will reset the next time Acrobat is launched." But it never fixes itself. What's the fix?

Hi mjsa1,
Please see Error "The Organizer Database is damaged and will be reset..." | Acrobat 9.
If you're still having trouble, please let us know!
Best,
Sara

Why do my bookmarks keep changing to the default every time I close Safari?

Why do my bookmarks keep changing to the default every time I close Safari and why does my history keep clearing?
I want to save my bookmarks for my favorite pages but every time I close Safari the default ones (Apple, iCloud, Facebook, Twitter, Wikipedia, Yahoo, News and Popular) re appear.
Basicaly I want Google instead of Twitter and Yahoo and I also don't want it to keep clearing my history.

Step one is to log into a newly created admin user account and see if the problem persists.

When I open firefox it is returning to the last viewed page instead of my homepage even though I have the settings set to clear history every time I close Firefox. I check and all of the previous history is still there and not deleted..

When I open firefox it is returning to the last viewed page instead of my homepage even though I have the settings set to clear history every time I close Firefox. I check and all of the previous history is still there and not deleted..

Make sure that Firefox closes properly and that that there are no longer Firefox or plugin-container processes left on the Processes tab in the Task Manager. Otherwise session restore will reopen the page(s) from the previous session.
See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* https://support.mozilla.com/kb/Firefox+hangs

Firefox 5 does not remember changed speed tweaks. Every time I close the browser they revert to the standard setting..what gives!

Firefox 5 does not remember changed speed tweaks. Every time I close the browser they revert to the standard setting..what gives!'''bold text'''
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Now up to Firefox 8 and the problem persists. Cannot go to the www.turnitin.com page and login as I used to do -- Firefox does not remember my username or password.
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My firefox keeps reseting every time i close it all options i changed on it get reset to defaults why? is it some kind of error? im using windows xp

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